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    TJ Maxx

    2.9 (16 reviews)

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    4 years ago

    Absolutely the worst customer service. 2 registers open and one lady wanted to chat and do everything but help the customers in-line!!

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    Lane Bryant

    Lane Bryant

    3.0(2 reviews)
    0.7 miWedgwood
    $$

    I have shopped at this store for years, but no longer. I go to pick up an order that took over a…read moremonth to arrive. I have the clerk (Debbie) open it so that I could return the items. She proceeds to tell me that I can't have the items because they had already been refunded? I tried explaining to her that I had not been given a refund for the items, but she refused to believe me. Then she refused to give me the items and didn't want to give me my receipt. I told her it was my receipt with my information and she then said "you can take a picture of it" ummmmm NO MA'AM! I told her she could make a copy and keep the items, but I was not leaving the store without my receipt. She finally gave me the receipt and I asked her to give me the number to customer service who she claimed she call, to which she said "its on the back of the reciept, I said the back of the receiot is blank. She finally gave me the number. I go out to my car and called Customer Service and they instantly refund my money. Debbie treated me like I was a criminal, trying to steal a $50 purchase! When I go back in the store to tell her that 1) they refunded my money and 2) when she called they had told her to either refund the bras or give them to me to ship back for a refund and that she had lied when she said they told her no to leave with the bras, she refused to come out of the back. She is racist, and would not have treated a white woman in the manner in which she treated me. So they just lost a long time customer, because I do not deserved to ge treated like that, nor will I tolerate or reward her behavior by continuing to shop there. I will also be calling their corporote office a filing a complaint.

    Had an amazing experience when I went in a few weeks ago! Catherine was so knowledgeable and…read morepatient and helped me find an amazing bra that fit perfectly and it wasn't an easy task she could tell me the difference between every single bra and helped me find awesome workout bottoms and could actually answer my questions and showed me her favorites. The employees are great and you can tell they all get along well with each other. They styled me a few outfits just to help me build my confidence. Wish they were cheaper so I could buy the whole store. But an amazing experience to really boost my confidence. Ask for Catherine when you go!

    Kid to Kid - Store Front

    Kid to Kid

    2.5(35 reviews)
    0.9 miWedgwood
    $$$

    It seems like they have everything for your kid, Hairbows, Shoes, Raincoats, Toys, etc, etc. They…read morealso have a lot of Christmas Clothes. I went there as soon as it opened. There was no wait. The Store Associate with lots of tattoos on her arm was friendly. She offered basically one dollar for each item or $7.20 store credit. There was one item by Cat and Jack that had not been worned and tags still on them, that I was hoping to get more cash but, nothing? So, if your kid's need something. Come look around here. They have brand names and a variety of everything. If, you wanna sell your Kid's clothes that they don't wear or have outgrown. You can take them here but, they won't give you much cash.

    So I've been to the kid to kid in Arlington. Was under the impression that the Fort Worth location…read morewas umbrella to a corporation in unison with the Arlington store. I would not be surprised at all if this was a franchise deal because it was night and day in the amount of differences between the two locations. Where Arlington was organized and clean in appearance Fort Worth was not. Where Arlington had air conditioning Fort Worth did not. Where Arlington had bins for customers to place their items for sale in Fort Worth did not. Where Arlington had no limit on how many bins I could drop off for consideration to sell, Fort Worth had a two bin limit and then told me it would be days(multiple) before I would hear back from them. I'm not trying to be mean but there is a chasm of setbacks that Fort Worth kid to kid needs address for a drastic change towards improvement if they wish to compete with the Arlington kid to kid or even stay in business themselves. Will not be going back

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    Kid to Kid - Christmas Clothes for Kids

    Christmas Clothes for Kids

    Kid to Kid - Grinch Pj's

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    Kid to Kid - Shoes

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    TJ Maxx - deptstores - Updated May 2026

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