After having unpleasant experiences with the collections department last year at Cash Factory USA,…read moreI decided to give them another chance. I recently applied for a loan online using their website and was preapproved. The following morning, I received a phone call from a friendly and professional representative named Rachel. She needed recent copies of my pay stubs and was able to update my current address on her end, which was very convenient. While going over the contract, she encouraged me to ask questions. The funds were available in my checking account the next morning. I'm thrilled and delighted that Rachel turned my negative experience into a positive one by providing excellent guest service.

Attn; CEO or Rod Avery…read more My name is Matt and I called in to pay off my loan. I was answered by the rudest person Rene and James Ext 1323 and Ext 1321. They then proceed to tell me I was in breach of contract and why did I get a loan from Cash Factorry in the first place. This place is aweful and I will make sure everyone hears of my experience with CF. You guys are a joke to yourselfs and society. And Rene and James are he reason I am speaking my story to he whole internet. Ext 1321 and 1323. Listen to the calls. TERRIBLE CUSTOMER SERVICE

If I could give this bank 0 stars I would! All because of Flor the manager (hardly that) at this…read morelocation is. She has been a nightmare twice since I have signed up in May. They have made mistakes and will not correct them. I would not recommend this location or bank if all the managers talk down to their customers. I went into the bank to cash my cashiers check and make some deposits May 28th. Flors Cashier cashed my cashiers check I then deposited the cash that was handed to me in ATM in side their facility into my savings! Come to find out today, They removed the cash my Savings and are claiming it's a hold, because the cashier should have held the cashiers check because it's new account (I opened this account 3 weeks prior) Back to the call...Flor then says That the cashier "messed up" and should have held the check. And I said no one called me you guys just make peoples money vanish then she said that it was Loss prevention that did that! She argued that there was no way to remove the hold and I said I will be closing my account and she said Ok! Her vocabulary is of a 3rd grader if that and she is very condescending when she talks to you! I was so pissed at this point I asked for her manager, she gave me a name Nina and I said ok can I have her number and she said she doesn't have a phone number and only she can email her. I asked again for the email. I got the email and hung up! I called back and spoke with another rep Brenda and she transferred me right over to Nina! Waiting on a call back.

They helped me with my very complicated transactions from start to finish made sure everything went…read moresmoothly and error free good service, great rates, great people. flor and lourdes thank you for your help

Not good, I paid my car loan off wanted to have a receipt sent to me, I have to go in to get the…read morereceipt

Eventhough this place is 15-20 minutes away from my place i always like to go to this spot because…read morethe ladies are so nice and helpful and they always go out of there way just to help ... dispite of whats going on in the world.. anay and daniela are always helpful, friendly , professional and kind. When i come in theres always a smile in there faces no matter what...

It's not fast and easy as advertised if they can't call your work to tell them you're getting a…read morepayday loan you're not gonna get it especially when it's a holiday weekend so how is that fast & easy?? Manager Janice

It is not fun to be short at the end of the month but thanks to the professional staff at Blue…read moreDiamond it is painless. Unlike most short-term lenders, you can borrow a few hundred for a week and not pay much more than an ATM other than your bank will charge. If you are short the last week of the month this is where you should go.

This company collects and sells your credit information. Do not apply or respond to junk mail.read more

What a poor experience! Dealing with Donna was the worst. She is highly unprofessional and plain…read morerude! I would not recommend this company to anyone.

I have been a customer with USA Money Today Henderson for about 4 years now. Ana is my go-to girl…read more She knows what's she's doing and gets me what I need in no time. She's always friendly, and I'm grateful for her professionalism. Even when she's not in the office the customer service from her colleague is top tier. I wouldn't want to go any place else.

usa money today is totally awesome…read more great customer service. !!! very knowledgeable !!! the management team ( anna & hubby ) will work with you , 2 find the perfect loan for your situation.!!! very reasonable rates. !!!! cash the same day. !!! if you are running a little short on cash. give anna a call . let her know that you were referred by arleata james. thank you !!!! usa money today.

Poor service and sketchy for those that don't know, they don't give you your change back unless you…read moreask for it.

I visited this location looking for a loan. I walked into the location and the representative asked…read more"Are you "Blanks" brother?" I told her no because I'm aware of my rights as a consumer that family connections should not be part of the decision making process when it comes to consumer lending. The representative went back in the office and talked to her boss. She came out and called me a liar in front of everyone. She said they were a small business and would not lend to me. I have very limited connection to my brother and I don't own his mistakes. It's also a completely illegal and discriminatory lending practice. I understand they are a small business but being a small business does not give them the right to violate privacy agreements with customers, not follow fair lending practices and operate outside of the law. Disclosing to me that I'm unable to get a loan due to my brother owing them violates his privacy. Making a lending decision based on family connections violates fair lending and can be seen as a discriminatory lending practice in itself. I tried explaining this to the representative. In my mind I was trying to give a pass that she may have just been young and a bit immature yet she should've at least been respectful to me. She called me a "liar" several times and was extremely rude. Even with this I tried to deescalate the situation. I tried get her to understand it's not about a loan but you can't do what you do thats illegal. I went back to a previous lender and because I have been a great customer they gave me money to fit my short term needs. I also feel more secure that my financial information would be secure and not shared. Now that my needs are met it's not about me it's about the fact they serve a community that may not be the most sophisticated and would be subject to discriminatory lending practices as well as the privacy agreement not being honored. This to me is not right or fair. I'm looking at going to the OCC a government agency that deals with these matters. I would advise people to stay away. Protect you personal financial information . The lady seemed so immature and retaliatory I was frankly worried to leave a compliant. Yet I can lawyer up and take them to court if they do anything with my information . Yet others aren't so fortunate.

James is always so helpful when I need some extra cash! I've been coming here for a while when I…read moreneed some emergency funds and they are always ready to help when needed.

I walked in there yesterday afternoon. Some guy behind a plate glass didn't even bother to stand…read moreto greet me. Immediately I got a very bad vibe. That is the most basic of customer service. A greeting with a smile. He asked me what brought me in. I told him I wanted to check into a small personal loan. He proceeded to rattle off a ridiculous amount of documents I would need. I told him t him that was too much. I walked out very dismayed. This brief experience was not good at all. Would I recommend? Definitely not. You are much better off getting a cash advance app than dealing with these clowns. I would never even consider going there again.

5/5 - highly recommended. I recently used 5 star mobile notary for a document signing, and the…read moreexperience was excellent from start to finish. George was honest in pricing, and that is why I decided to call him for the services I needed. In addition, he was punctual, very professional, and made the entire process simple and stress-free. He communicated all necessary items clearly, and addressed my questions prior to his home service/visit. The documents were handled with precision, and I felt confident that everything was done correctly. Whether you need a quick notarization or something more detailed, I would absolutely recommend George with 5 star mobile Notary. He is reliable and provides trustworthy service. Thank you George!

From the owner: 5 Star Mobile Notary is a reliable and flexible mobile notary service committed to bringing…read moreprofessional notarization directly to your doorstep. Whether you're at home, at work, or on the go, we provide convenient, accurate, and secure notarizations for real estate transactions, legal documents, powers of attorney, affidavits, and more. We specialize in prompt service, attention to detail, and a client-first approach—because your time and trust matter.