Great customer service!!! Kisha was very informative and answer all my questions, I really…read moreappreciate her help!

It's not fast and easy as advertised if they can't call your work to tell them you're getting a…read morepayday loan you're not gonna get it especially when it's a holiday weekend so how is that fast & easy?? Manager Janice

After having unpleasant experiences with the collections department last year at Cash Factory USA,…read moreI decided to give them another chance. I recently applied for a loan online using their website and was preapproved. The following morning, I received a phone call from a friendly and professional representative named Rachel. She needed recent copies of my pay stubs and was able to update my current address on her end, which was very convenient. While going over the contract, she encouraged me to ask questions. The funds were available in my checking account the next morning. I'm thrilled and delighted that Rachel turned my negative experience into a positive one by providing excellent guest service.

Attn; CEO or Rod Avery…read more My name is Matt and I called in to pay off my loan. I was answered by the rudest person Rene and James Ext 1323 and Ext 1321. They then proceed to tell me I was in breach of contract and why did I get a loan from Cash Factorry in the first place. This place is aweful and I will make sure everyone hears of my experience with CF. You guys are a joke to yourselfs and society. And Rene and James are he reason I am speaking my story to he whole internet. Ext 1321 and 1323. Listen to the calls. TERRIBLE CUSTOMER SERVICE

If you come here to this check cashing place come to Denise she was amazing !!!! she helped me and…read moremy girlfriend out 10/10

Denise is the best! she accommodated me and my boyfriend very well, customer service 10/10, god…read morebless her&highly recommend.

250 Nellis blvd.Marisol was very professional and fast.im happy with the service and having a good…read moreday.Thanks to Marisol!!!!!!!Darian Randle

Life rears it's ugly head and we are forced to go without a tire and brave the bus to work or…read moreborrow money and fix the tire. So to keep our jobs we borrowed money with interest to fix blown tire. This payday loan is a first for us. After get qualified and such run soft credit check get approved for 400, now can fix the tire and come back every 2 weeks to pay off small payments. With this process Brianna was our guide and mentor. Thanks so much for being patient and answering even the most illogical questions we might of asked.

I haven't been at Check City for a while. Money Order still offered for free of charge, service was…read moregreat. Helps out a lot.

Donna was very helpful and understanding and got me my loan!! The store is always very clean.read more

I stopped on in this location on 7/28/22 in to get a loan and a few money orders. When I walked in…read moreI noticed no one there (customers OR employees) But in the back of the office area a teller said "I'll be right with you" and went back to her conversation on the telephone, after being forced to listen 5 minutes about her weekend plans, I left and went elsewhere. Horrible Customer service!

So if you want personal service as an ongoing customer in the age of COVID don't go to Moneytree…read more Even after cashing two very large checks with them, they gave us a hard time about cashing our Government issued Stimulus check because we had both our names on it as husband and wife. There really is no reason to go there instead of a bank...who won't charge you a bunch to hand you your money.

Got a great deal on gold and silver! The guy up front was super nice, the service was quick and I…read morelove the flag he had out front too! I love supporting level headed business owners #TRUMP24!

Horrible management and they like to lie about the loans they offer that business wont be up for…read morelong. 2708750848.

I had come in (just yesterday 09/06/24) to cash a check, and the teller who worked with me was…read moreMichelle Arceo, she was super helpful! She calculated the estimate for my check and was assuring me it'll only be 2/5 minutes tops. In the meantime, another customer came in and was being difficult with her, she handled it with grace and professionalism. Even after being treated so rudely by the customer, gave them a rundown of policies, asked for district manager approval, etc she had an answer for every question the rude customer shot at her. Fast forward to me being serviced by her again, I joked with her that she was excellent and that if it was okay to leave a review on her spectacular customer service and fun personality. Please recognize her @ this branch. Thank you.

Thank you Sarah for the Amazing customer service! I Would highly recommend this location to anyone!read more

So me and my mother both had to visit the branch as we went ahead and became members online, and…read morehad to come in to be able to finish both of our accounts. I personally was helped by Erin and she was great, she took care of me super quickly and made sure I was all good to go within a few minutes. Explained a few things to me as well as some perks of having a checking account along with a savings one. Sasha was so nice as well and helped my mother, she took care of my mom quickly and helped explain to my mom the advantage of having a credit union. Thank you to both Erin and Sasha. I definitely recommend anyone who needs help with their accounts or anything of that sort to come and visit them! Thank you guys! Service - 10 / 10 Setting - 9 / 10 Total - 9.5 / 10

Okay this bank will take good care of you!! I was looking to refi my car to a lower interest rate…read more Went in and was help by the best ever Sasha. She was so helpful and went over everything she makes you feel so comfortable the process was so fast. Very good communication. If you are looking for a new bank or an additional look no further!!!

Christina and Jess were so helpful and very friendly. Quick, easy, in and out! Thanks guys!read more

I got a title loan yesterday and Mabelle made the process completely easy. She was kind and very…read morehelpful in assisting me and answering questions. I definitely recommend going in to see her if you're thinking of getting a Title loan.