After having unpleasant experiences with the collections department last year at Cash Factory USA,…read moreI decided to give them another chance. I recently applied for a loan online using their website and was preapproved. The following morning, I received a phone call from a friendly and professional representative named Rachel. She needed recent copies of my pay stubs and was able to update my current address on her end, which was very convenient. While going over the contract, she encouraged me to ask questions. The funds were available in my checking account the next morning. I'm thrilled and delighted that Rachel turned my negative experience into a positive one by providing excellent guest service.

Attn; CEO or Rod Avery…read more My name is Matt and I called in to pay off my loan. I was answered by the rudest person Rene and James Ext 1323 and Ext 1321. They then proceed to tell me I was in breach of contract and why did I get a loan from Cash Factorry in the first place. This place is aweful and I will make sure everyone hears of my experience with CF. You guys are a joke to yourselfs and society. And Rene and James are he reason I am speaking my story to he whole internet. Ext 1321 and 1323. Listen to the calls. TERRIBLE CUSTOMER SERVICE

This place so peaceful and amazing so clean thank you to Yasmine for helping me she's so nice and…read morevery patient while I was trying to download and email them my paystubs I recommend this place

This location is always friendly and helpful. This recent week Ann help me get a new loan for…read moreemergency. My email wasn't going through and we couldn't figure it out. She didn't lose patience with me instead suggested options on what I can do to be able to take a new loan. Overall Ann is very helpful.

Great customer service and the process was super fast I would recommend to friends family and…read moreanyone!

Fair and well explained loan terms. Cashier very friendly and knowledgable. Fast cash!!!read more

Got a great deal on gold and silver! The guy up front was super nice, the service was quick and I…read morelove the flag he had out front too! I love supporting level headed business owners #TRUMP24!

Horrible management and they like to lie about the loans they offer that business wont be up for…read morelong. 2708750848.

Spoke with a lady who was very nice. She said to come down and she would help. I get there and the…read moreladies behind the counter were so RUDE. Just because people are having a tough time financially doesn't mean you can treat them a certain way. I'll starve before I come back

After years of doing business here, the attitude of this new staff is a turn off. Not coming back…read moreor needing their service at al

Denise m. Did an absolutely amazing job helping my boyfriend Micah today. She went above and beyond…read moreto help him achieve the amount that he needed. Thank you so much

I was a check City employee for 2 years. I made a few mistakes I was suspended, yelled at by a…read morebranch manager, insulted, racist remarks were used, and after complaining to HR & a district manager I was fired supposedly for forcing netspend cards onto customers, which was total bullshit! After dedication to this job they threw me away like trash! For ppl applying to this company beware ! They back up long term employees even after bad behavior. I was told my integrity was questionable! How after working with thousands in cash, never stole from the company or nothing. Came to work everyday, never late, never called out... Vegas fires ppl like clockwork and HR ain't shit! They don't protect you and when you complain they then go against you like you're the problem..they haven't heard the last from me!

Went there to cash a unclaimed property check the manager…read morewas courteous and helpful. He had to call the state to verify. It took just 10 minutes and I was out the door. I can't say that Moneytrree on Tropicana Ave is the best place to cash a check in Las Vegas

Great, friendly service. They even transferred my check straight to my bank account saving me an…read moreextra trip to the bank! Thank you! :-)

Great business! They were very helpful! Couldn't ask for more, thanks title loans Las Vegas!read more

I waisted 2 days with this company. After applying online with a 3rd party source I received a…read morephone call from Esmeralda asking about my inquiry. I told her I needed a loan, but in the last year I haven't been able to really pay my bills due to injury. I explained I am now getting in my feet and trying to fix things and need a loan until my settlement comes in. However; I have really bad credit at the moment. Instead of just letting me go, she proceeded to tell me that was why I had been sent to them and wanted to schedule an appointment. She told me all I needed was proof of income and a valid I.D. So I made an appointment with her and spent over 2 hours only to be told they needed more information to validate my income. I asked her if I had the individual, whom works for the government, write up a receipt/letter if that would work and she said it would. I went back the next day with the requested documents and spent another 2-3 hours only to be told they couldn't give me a loan because of my bad credit. Then as if to add insult to injury I found out a bit later that they did a hard inquiry on me. WTF!!! This obviously affected my credit and will for the next couple of years. What a huge waste of my time and left me in a worse spot then when I answered that phone call.

love Perla. she totally helped me out and was super patient. thanx xoxoxoi am so grateful with…read moreall the help you have given to me and my boyfriend

Donna was very helpful and understanding and got me my loan!! The store is always very clean.read more

I haven't been at Check City for a while. Money Order still offered for free of charge, service was…read moregreat. Helps out a lot.