Paid off all loans, I thought. Person, could not see that I had a balance on "another screen". So, in 2 days, my auto pay will process for balance. They blame the system! Chrisropher, the lead or manager blamed the system and said the employees are not trained to look for the total balance. Will not be using check city ever again. Complete and total training and leadership fail. read more

Came here to cash a check which I rarely ever have to do. Noticed there was only one person in line and 2 people already being helped by the only 2 associates available. I still ended up waiting about 25 minutes til it was my turn. Turns out both customers were both getting loans which takes up a good chunk of time. There should always be one associate available to help customers with simple transactions like cashing a check. I was tempted to go elsewhere but thats just a waste of more gas and time. So since I barely ever cash checks I had to fill out a Check Cashing Application which includes all the basic info: Name , address, social security number, work info, and 2 references. Seems like a little much just to cash a check so for those of yall who are new to Check City. Keep that in mind. They require current info every 6 months. Besides check cashing and loans.... You could also pay certain bills and purchase a bus pass. Overall. Both ladies were very nice. Place was really clean. read more

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The teller name Jordi did an amazing job handling my unique cash check situation with ease. Most folks would given up or give me a hard time but Jordi handled it like a boss! Would come back for Jordi's expertise on handling my cash checks in the future! read more

This review will be quick and to the point. The Sunset Road at Athenian Drive Check City is a convenient place for me to purchase money orders when I bank nearby. In addition to the convenience, I appreciate that the money orders are free. Knock on wood I have not been in a situation where I had to take out an emergency loan from them. It is difficult for me to be a fan of a business where I am emptying my wallet to purchase money orders to pay my bills. Putting my feelings aside, Check City is doing the right thing not charging for money orders. This gives people a break, and makes it a go-to place for money orders. I will most likely be back to buy money orders to pay more bills when I bank nearby. read more

I have been handling my financial business with this company for over 10 years. Aries was the best representative I have had the pleasure of working with. He was very eager to help, and the customer courtesy was the best ever. Now, I did work with him twice, as I made a mistake, and he was always friendly, prompt,and exuded wonderful customer service! Thank you, Aries!!! read more

Always fast and ready to help even with simple stuff! Special thanks to Samuel who is always friendly and knowledgeable!

I took a referral into the sunset location and Brenda helped us! The whole process is simple but she helps ease your anxiety! Extremely patient !! read more

Doesn't open at time posted on website, front door or Yelp. No one answers so apparently no one is opening. It is Monday 8:08am. read more

Check City - Check Cashing/Pay-day Loans Near Me - Henderson, Nevada

Paid $20 to send $150 dollars from Las Vegas to California? This is crazy, seriously zelle or cash app are soo much better. Or even Xoom. Will completely stop using this service! Completely annoyed! read more

Ayesha was wonderful - I had a hiccup with payroll and they split my check into three, on top of that the computers were running slow. She did her best to make sure I was thoroughly communicated with and taken care of through the whole transaction. Let's just say I'll be coming back to this branch :) read more

Check City (especially this location) has always been my go tonopace when I need a money order. It's always clean and the employees are friendly. I hadn't been in a while u til today where I was greeted by a smiling employee, Veronica. She was all smiles the whole time and kind as can be. Unfortunately now adays people just don't seem to always care anymore like they used to. That's not the case here. Veronica truly cared about the customers that came in and had pleasant chit chat while she was doing my money order. It's nice to see smiling and happy employees, such a breath of fresh air. There was another female employee in there as well, don't know her name but she was smiling and happy as well. Great customer service! read more

This is one of my favorite Check Cities. I take the the extra 4-5 mile drive, than the one closer to me on Boulder/Russell. Reason number one is there is never a long line and they are very friendly, fast, and professional. I was also offered a Netspend card upon cashing my check. I had it activated the same day with no activation fee. Not to mention that the loading fee is less here for my Netspend card. I also appreciate the fact that the money orders are free! I have cashed my check here twice now, despite the fee being $2 for every $100. It is still very fast and convenient! Compared to banks and I get my money on the spot. Thank you for all that y'all do. I will be back! :) read more

Have you ever gone into a check cashing place and had a miserable experience? I ALWAYS HAD....until now! This place saved my neck a couple of times, once when I needed to send an unusual Western Union and was absolutely clueless how to do it! Favian was fast, efficient, but charming and fun. Needless to say, when my boyfriend had some residual checks from his acting work, guess where WE went? CHECK CITY HENDERSON, lol. Favian was again very educational and helpful and fun. Ayesha is super nice too! read more

Always Courteous, friendly and Professional service. Special shout to Luke who helped me out today with a new request.

Came in for a loan which is suppose to be quick and easy. I've been waiting here for almost 30 mins just to see how much I would get approved for. This is my first and last time coming here. read more

Mercedes went beyond her duties trying to help me with my check. She got the run around but that never stopped her. She got the job done and I went to tip her and she refused saying that they where not aloud to accept anything. Well she needs to be rewarded like lunch or dinner from the company. I will be back when I need things done right thanks again mercedes read more

The worst customer service. You would think it's a considered upscale side of town, but that is not the case. Even a simple acknowledgment would go a long way instead the employees stare and make you feel uncomfortable. If you didn't want to come to work you shouldn't have but don't make everyone else's day miserable cause your is. Maybe Nina should get fired with her awesome customer service. Sad to see people in customer service with no hint of what customer service is. You have a blessed night Nina read more

Went there to handle some business my fiancée and I, Angela helped us, she was very nice, patient explained everything too the T...very knowledgable.Great service!!! read more

Thank you Niila you are awesome, amazing customer service. If you are in check city ask for niila she is a Rock star

They provide the absolute best customer service. I had a complicated situation with a business check and they took the time to research it and resolve it for me. Ayesha provided phenomenal service. I would definitely bring my business to them in the future. read more

I love getting money orders from Check City! They're the only place that gives money orders for FREE! This location is always quick when getting money orders and the people are very friendly. I never have to wait in line, the place is usually empty and they assist you immediately. They accept cash and debit cards. I would definitely recommend this place for all of your money order needs!! For more information, go to www.checkcity.com. read more

Went to this location to file my taxes and receive a refund advance loan. I was told the loan was based off the IRS accepting the loan, and if in fact you get a refund back. Never once was I told credit played a factor in receiving the loan, Very Misleading and dishonest just to get you to file your taxes there. When staff should be honest with Customers and explain things throughly stop taking advantage of people!! read more

Lakreesha did a fantastic job with her customer service! Upon entering, I was greeted. She assisted me in what I needed and also, listed various options. Lakreesha was patient and answered every question I had. Loved her personality! I recommend this location. read more

Amazing place!!!!Customer service is outstanding!!!Every one that works there is very helpful.would recommend to all.