Ayesha was wonderful - I had a hiccup with payroll and they split my check into three, on top of…read morethat the computers were running slow. She did her best to make sure I was thoroughly communicated with and taken care of through the whole transaction. Let's just say I'll be coming back to this branch :)

Paid off all loans, I thought. Person, could not see that I had a balance on "another screen". So,…read morein 2 days, my auto pay will process for balance. They blame the system! Chrisropher, the lead or manager blamed the system and said the employees are not trained to look for the total balance. Will not be using check city ever again. Complete and total training and leadership fail.

I got a loan a couple days ago and the process was seamless. I called ahead to ask what I needed,…read moreso I was prepared. I was helped by Paul. There was no hang ups, and I was on my way with cash in hand in no time. The APR is decent too.

Be carefully with this business, they will trick you to sign up for Aito Withdrawl from your bank…read moreaccount and take your money before you get paid not cool and just bad business. There are lots of companies that will loan you $255.00 until your next paycheck.

Keira helped me so much!!!! Thank you the best! I needed help with moving a loan and she was able…read moreafter the other person at another location couldn't

I had an absolutely wonderful experience with this office. I was in a stressful financial pinch and…read moreneeded funds as quickly as possible. From the moment I walked in, the staff was professional, welcoming, and incredibly efficient. Thanks to Lisa, even though she is a newbie she tries her best to assist and help me, thank you for being patient with me.

Kristi was amazing! This wasn't my first time at Check City and both times I had the pleasure of…read morebeing helped by Kristi. She's friendly, professional, and answered all my questions with ease. If I ever need to go back I definitely will thanks to her.

Aaron is absolutely wonderful!! He is very professional and very helpful. I was done in 10 minutes…read more He deserves a raise!

Ana Guerrero was a big help with my family. She really helped us. We was on our last struggle but…read moreshe really help me and my family make it thru this month. Thank you so much Ana for helping my family. Definitely gonna refer her and come back here again & again.

I have been a customer with USA Money Today Henderson for about 4 years now. Ana is my go-to girl…read more She knows what's she's doing and gets me what I need in no time. She's always friendly, and I'm grateful for her professionalism. Even when she's not in the office the customer service from her colleague is top tier. I wouldn't want to go any place else.

I've been going to this Branch of Money Tree for at least 4 years…read more I was lucky enough to find this particular Branch when my Wells Fargo Bank Account was fraudulently compromised. At the time, I needed a Safe and Professional place to cash checks and I got SO MUCH MORE. For starters, Christian, the Branch Manager, is Wonderful. She has a Heart of Gold and treats ALL of Her Customers like VIPs! Over the years, she has hired and trained the Nicest, Most Professional, Efficient Staffers I have ever associated with. Christian is a Great Role Model that really knows how to provide an Excellent Customer Experience. ALL the Staffers she hires are Exactly the Same Way. I also love the fact that this is a "One Stop Shop" meaning I can cash checks; get change and money orders; buy stamps; get courtesy copies and envelopes and use my Netspend Card to reduce most of the fees associated with all of this down to the bare minimum. Many courtesy services are FREE if you have a Netspend Card. I look forward to going into this Branch and chatting with all the Great Staffers that work there. I KNOW the other branches of this company are really good but this BRANCH is their Cadillac Location!!! 5 Stars ALL THE WAY on Every Service Every Hour of the Day!!!!

When you pay with your debit card they slide it and also manually input your three number security…read moreon back of your card. I think that's a little over the top and sketchy. If my card ever have fraudulent charges, I will definitely get them investigated

The ladies I have dealt with on several occasions are consumate professionals and are not like the…read morerobots I've dealt with at similar companies. They are always cordial and get me in and out of there in no time. The location is clean and again, every associate I have dealt with is great and they make the process painless. They have also increased my credit limit, after showing that I pay on time & honestly they have helped me out of some real pinches! Thanks Cash Oasis gang!

The manager Gina is very unprofessional.I received the wrong info about how to settle my account…read moreover the phone multiple times by her employees.I was then told to come and sign some papers to arrange the settlement.I get there and Gina ask me in a very nasty way why is it taking so long to settle your account and then proceeded to call me a Nigger but then stopped in her tracks when I pulled my phone out.Gina is racist and need to be fired.

Hey guys! I am not someone to write reviews! But last night Jaessee had the best attitude and…read morecustomer service! It was nearing the end of her shift and I know it's not hard to get frustrated. She was a great manager !!! Def come on in here

I come to this location a lot to avoid issues but unfortunately I now will have to avoid this…read morelocation as well ... it's quite unprofessional that two employees are chatting while me , being the only customer in the store is waiting quite a bit . I understand having a second to do your job but chatting & giggling while I have children waiting in my car is just disrespectful to someone's time . It's as simple as finishing up your conversation for a later time when you are customer free . Kimberley is even putting the phone call on speaker phone which I feel is highly unprofessional as well to verify a check . I don't mind but someone else might & I just think it's strange because I've NEVER had someone do that before . Just a heads up management !

Hello, this location is the main I go. Always kind and professional...no judgements All staff are…read moremuch appreciated. Also called thru the app and spoke with Miss Nicky C. She was also kind and very patient with me on the phone. Which is something I trully appreciate specially with the financial issues I am currently having. Thank for hiring people who are kind and does not judge.

I am very pleased and extremely impressed with another set of employees at Cash 1 loans. This time…read moreI was at the 8450 West Sahara location. It was two ladies at the counter when I got there. I arrived between 2 and 3 P.M. The transaction was expedited within minutes and the service was super pleasant and very professional. It was a 5 Star experience indeed! I highly recommend the company to anyone interested in short term or long term financial assistance. Thanks ladies for your excellence in providing Supreme 5 Star customer care!

After having unpleasant experiences with the collections department last year at Cash Factory USA,…read moreI decided to give them another chance. I recently applied for a loan online using their website and was preapproved. The following morning, I received a phone call from a friendly and professional representative named Rachel. She needed recent copies of my pay stubs and was able to update my current address on her end, which was very convenient. While going over the contract, she encouraged me to ask questions. The funds were available in my checking account the next morning. I'm thrilled and delighted that Rachel turned my negative experience into a positive one by providing excellent guest service.

Attn; CEO or Rod Avery…read more My name is Matt and I called in to pay off my loan. I was answered by the rudest person Rene and James Ext 1323 and Ext 1321. They then proceed to tell me I was in breach of contract and why did I get a loan from Cash Factorry in the first place. This place is aweful and I will make sure everyone hears of my experience with CF. You guys are a joke to yourselfs and society. And Rene and James are he reason I am speaking my story to he whole internet. Ext 1321 and 1323. Listen to the calls. TERRIBLE CUSTOMER SERVICE