I have been a customer of this location since you closed the Northwest highway location. The only…read morereason I keep coming back is because of Debra. Over the years there have been many other people on the days when she doesn't work and they're never as polite and pleasant and easy to deal with as she is. I don't know what I would do if she were not in this location. I know several other customers who utilize this location and we all love Debra!

This location was the closest to my home and I called before I went there to make sure I had all…read morethe proper documents. I spoke to Deborah who was a delight to talk to , she informed me I needed to go to a different location .she was friendly and beyond helpful she even called the location I needed to go to and let them know I would be coming in that day . great customer service over the phone.

When you call don't expect anyone to answer the phone. Just get the run around with the automated…read moresystem!

I love Chase but all branches are not the same. I was trying to get something notarized at another…read morelocation and she let me know that the ONE notary was on a conference call and wouldn't be available all day. The assistant manager suggested I go to a bail bond and get it notarized there (but I'd have to pay for that and as a platinum member I don't pay for those services through Chase and when I told her that she stared at me like I had two heads). Fast forward, the teller called this location, spoke with the notary, confirmed that she could do it and was expecting me upon my arrival. The downfall to this location is one ATM so it backs up in the evening and you have to go inside for all transactions (yes, im lazy and don't want to get out of my car, especially on rainy days).

Hillcrest Bank has been my bank for my business as well as personal for years now. They really go…read morethe extra mile for their customers and make the comparison between the big banks a night and day comparison. During COVID they took especially great care to make sure I was in good shape both personally and with the health of my business. I highly recommend them to any new comer who is fed up with the big banks. You will be glad you made the change. Ask for Tina, Ramon or Wade. They will all take VIP care of you!

If you want a nice home like bank that will help you with anything like your parents would. Boom,…read moreyou found it. Best bank I've ever banked with. Shout out to Tina!

I'm getting more and more frustrated with this credit union. There's issue after issue. Maybe it's…read morebecause I am expecting the speed of a big bank but so many things here move slower than molasses. Often times I have to email multiple times to get my questions answered. Transactions randomly won't go through, weird transactions that they don't explain until you show up in person, app and website is down so I basically can't do anything. I haven't left because of their good interest in savings accounts. But if i can find another place with similar rates, I'm going to try to switch.

I went to the Irving branch and i must say they are understanding and they care about their banking…read morefamily Christian the manager is outstandingly the most trustworthy and ethical, logical person i have met in todays banking system thumbs to this location and Texans bank over all anybody looking at this review I'm standing on business this the #1 Bank For Dallas Tx.

I opened a business account a few months ago but regret doing business with Texas Security Bank…read more While the bankers and advisors were friendly, I was coerced into an agreement without having the full details of the fee schedule. The fee schedule is difficult to find on their website and it doesn't even mention monthly maintenance fees with waivers for minimum daily balance. That information was sent after the agreement was signed. Also, despite bankers and advisors saying they would provide resources and help my business out, they have never followed through. Texas Security Bank is not suited for startups and small businesses and now looking for another bank to do business with.

I want to start out and say LoanStar Title Loans are not for everyone…read more But for what I plan to do it was perfect. The workers are all pleasant and very professional to everyone, and phone callers. At the Plano ,TX location Custer/Parker Janet always has a smile and is ready to help you with your need.