I've worked with Jason, at "The Phoenix Insurance" for many years. I started out with a motorcycle…read morepolicy and soon after switched both my homeowner and auto policies over to him. Can't say enough good things about both Jason and "The Phoenix Insurance." Very professional, and he's always gone the extra mile for me to find the best possible coverage with the best possible rates. Highly recommend that you give him the opportunity to earn your business.

Horrible service. These people will not work without getting confidential documents from your other…read morecarriers and are extremely rude. They likely don't get reviews from people who don't write a policy with them. Don't bother reaching out to them.

Katie has outstanding knowledge of her business and was a pleasure to work with. She makes sure…read morethat you have appropriate coverage at the best price. She saved me money from my previous insurance carrier.

Was with them for years. They don't inform or take care of you long term. Increased my homeowners…read morefrom $5,000 to 14,000 and I wasn't even contacted. They don't work for you. I will never do business with them again.

I have had the pleasure or working with Jerry for about 26+ years to date. He has been a great…read moreagent and kept a solid team always willing to answer my many questions. Jerry provides updates on my policies regarding any changes I may need to be aware of. He has kept my family comfortable for each and every auto/home claim encountered to date. When I personally go into his office for our annual policy reviews, he often shares his catch of day from his recent fishing escapades. You can count on Jerry and team as he stays current and will be there if and when you need him.

Just switched to Jerry from a competitor. He and his team are very professional, approachable and…read morejust plain nice. We were set up and ready to go in a day. He personally answered all of our questions and took time to explain everything. We are very happy we made the change and would not hesitate to recommend Jerry and his team to others. Great company and great rates as well.

Hello, even if this is the policy the computer wiping out an appointment after 10 minutes of…read morelateness should be changed. Dallas traffic made it difficult to make it to my appointment and I was 12 minutes late but the front desk lady not even trying to help & showing no remorse whatsoever. I know that I was late but to have my scheduled appointment "wiped from the system," is ridiculous. There were not even many people in the building and the front desk lady did not even offer to help me reschedule. horrible service!

We have had our insurance since we moved into a new property and had a pipe burst, a sudden and…read moremassive flooding of our entire place and instead of providing coverage per our policy and assisting with relocation, we found our adjuster and his manager doing everything to evade coverage saying we had no mold coverage. This was not a concealed leak that turned into mold, this was a pipe burst during the freeze and we've found our policy was terminated immediately after saying we weren't pleased with their coverage. They are refusing to cover the appropriate dwelling coverage to rebuild the property affected, the freezing water flooded the entire property. Our adjuster advised against water restoration or mitigation and the policy that covers (co-insurance) the damages first only covers a woefully inadequate amount in both remediation and the build back and AAA has continued to refuse coverage when mold grew due to their delay in getting us any services, they left area rugs rotting and molding for over 3.5 wks. or longer while the other policy's adjuster found us a water mitigation company explained why water mitigation was critical and our personal dwelling coverage is not being used to cover the remediation costs while they used untrue policy rules they made up as they went along saying they couldn't relocate us until the other policy was completed the excuses grew and our desk adjuster claimed to have a house that met our special needs when we said we wanted to know where this house was and went to the manager this house suddenly was no longer available and they never gave us the address b/c they never had a place to relocate us to. The work will take approximately 5 months, it's complicated then our policy was terminated saying it was b/c we moved our car insurance to where it was better and less than 50% the cost AAA offered. No where in our policy does it state we must have auto coverage (clearly offering no discount advantage) and nothing was said when we tried to keep our auto coverage with AAA instead they apologized they couldn't provide competitive pricing. No one with AAA said, seeing we had a claim, our policy would be canceled and now we've found new coverage but we still haven't gotten the core issues resolved and had no choice but to file a claim with the Texas Department of Insurance. I would go to any other provider to get coverage, go where you have an agent that will be your advocate and stay away from AAA. This has caused unimaginable uncertainty, illness, duress and we worry about the value of our property with no policy alone covering the damages. The other insurance company doesn't feel AAA has acted in good faith and the excuses given don't add up to them either. They're willing to take the claim from AAA in subrogation but we're getting nowhere so we're looking for the TDI to assist us in getting this claim covered properly and no one should have to go through any of this when enduring a crisis that damages their largest investment your insurer should get you through a claim with professionalism and support. We remain with a claim that is unresolved when we should've had the work completed and could've been back into our home. Be careful, use all of the advocacy groups available to you, get a public adjuster, don't allow the water restoration company do anything to your property and not take any responsibility for damages they caused to both our property and our appliances. Go anywhere else I've heard Chubb is the very best and have outstanding customer satisfaction.

I've been using Kim for maybe 2-3 years now but seems like forever lol…read moreShe has given me cargo and insurance for my moving company, Coi insurance for my office and insurance for my personal vehicles. She's definitely my go to lady and I highly recommend her! I've even met her in person. Super friendly and personal, super professional and her office was so nice and put together. Thank you Kim for everything.

Kim amazes me. She works so hard for her customers. If you want someone who will go the extra…read moremile to make sure you get the best insurance for your needs, at the best prices, look no further! She really goes to bat for you all the way!

Today I had such a great experience with the agent Stephanie she was very helpful when I was having…read morequestion regarding my policy.

From the owner: For more than 50 years, your local Acceptance Insurance agents have been finding cheap car…read moreinsurance options for people just like you in Addison, Texas. Whether you're driving record is perfect or not, we've got flexible, customized options to fit your needs and your budget. The best part is we shop for you. We compare multiple insurance quotes for you. We provide you several affordable car insurance solutions - regardless if you have accidents, tickets, even a DUI. Our agents live where you live and offer more than just cheap auto coverage in Addison, Texas, we also have low-cost renters insurance, business insurance and more in Addison. For the cheapest car insurance, call your Acceptance Insurance.

I have been a loyal Allstate customer for over 20 years, and I cannot say enough about Aaron…read moreAugustine's insurance team. Every member of the team provides exceptional, next-level customer service. I recently worked with Cameron Brewer, who helped me add coverage to my policy. She made the entire process seamless and explained everything in a way I could easily understand--even though I'm not well-versed in auto insurance. Cameron was incredibly patient, always available when I called, and ensured I felt confident about my coverage. If you are looking for an Allstate agent who truly cares about their clients, Aaron Augustine's team is absolutely the way to go. They make insurance easy, professional, and genuinely pleasant.

Spoke with Kamryn today in Aaron's office. She is very knowledgeable and friendly. Very helpful…read more Have been a client of Aaron for awhile and very satisfied with the service. Would definitely recommend. C Wesley

I had a terrible experience with them. I was in a wreck (not my fault). So the other person had…read moreliberty mutual insurance. They would not communicate with the place I took my car in a reasonable manner. They were not going to pay the entire bill even though park place did everything they asked of them. I would never use them for any insurance. Beware!! They are terrible!!

I have a home owners policy and filed a claim after our roof was damaged in a storm, they never…read moreacknowledge the claim and ended up having to spend hundreds of thousands in court to recover partial amount. Still a huge loss, insurance is NOT WORTH IT, never buy insurance from these guys.

Geico is trash! Their rates are high. I haven't had an accident since 2002. I was 22 at the time…read more Driveeasy is a joke. I only got a 2$ discount. One month it's 202$ then 204$, then 207$. Absolutely ridiculous, I'm done.

I was with Geico Insurance for 16 years. Never had an accident, never get a penny back from all…read morethe money that i paid for all those years. Even worse. They double my rate. So, I did find another Insurance for half a price that Geico. Now, I am getting prices and gift cards. And I only had been with them for a couple of months. They really care. AAA is the best. I recommend it. Highly.