Jay is an incredibly trustworthy agent. I explained that I was looking to shop my policies around…read moreand he took the time - close to an hour with all of my questions - to walk me through everything. He reviewed my current policies and explained everything v to me. He was upfront that my current rates were very good and my coverage was spot on. There was no hard sell or anything - he genuinely cares about making sure you have the right coverage, nothing unnecessary, and that you aren't overpaying. This is very rare in the insurance industry today. I HIGHLY recommend Jay for your home, auto and umbrella insurance needs.

I initially contacted Integrity because my current policy premiums continued to increase with no…read moreclaims in many years. Within one day of contacting Integrity Insurance, Rory Barcheski found a new policy for me with a reputable company that not only tripled my coverage but saved me over $1000 a year. Would highly recommend using Integrity if you are shopping for new insurance.

Integrity Insurance has become one of our most important companies to work with. We loved Davin…read moretaking the time to come to us and read every insurance policy we had. He explained what all of the coverage was and where we had coverage we didn't need. He then ran the coverage we thought we would need and gave us our options. He saved us money and completely protected us. Unfortunately, we had to put Davin's work to the test and we were completely covered! The people at Integrity were there when we needed them to guide us and take care if us. I HIGHLY recommend Integrity.

This is the best auto insurance company in my experience! They are always ready to help in any…read moreevent, and answer questions I may have in regards to my policy. Their rates are better than most other companies and very reliable. I highly recommend!

Everyone in Ann's office has been wonderful to work with. They were all attentive to my concerns…read moreand reassured me that all would be taken care of. I highly recommend Ann Anderson.

Customer service here fell short in all areas. Original quote was not honored, staff never returned…read morecalls and would email instead to dodge my calls, agent was not helpful and spoke to me in a condescending manner. This insurance agency does not deserve our business. We don't have to settle for subpar service. We asked honest questions and deserved honest answers. Remember--how you treat your customers makes a huge difference in the success of your business. We canceled our policies and took our business elsewhere.

I was with Amica for 30+ years and had a great relationship with them. On the final year, Amica…read moreupped my rate drastically. I went shopping and decided on Allstate. For the first three years with Allstate was ho-hum. I switched to the Boone Allstate Agency 18 months ago simply due to proximity to my house and upon reading a few reviews. Glad I made the switch!! Christie Stanfield w/ Boone is exceptional. She's professional, knowledgeable, with great follow through. The thing that impresses me most about her is that, as busy is she is, she always gives me all of the time needed to ensure that all of my questions have been thoroughly addressed, and researched. I am now very happy with Allstate.

I have nothing but great things to say about Home Team Insurance. My agent, Clay Hart has been a…read moregreat help with insurance questions over the years. Not only did he do his best to find me better coverage at a lower price, he also answered my call on a Sunday evening to go over a question I had on my home coverage. His service goes above and beyond any agent I've ever had. I would recommend him to anyone.

Unfortunately, most of us need to work! There are those that punch a clock and are rewarded with…read moremaking a living. Others are motivated by an upward-mobile career. And then there are those workers that don't consider a job, a job. They love what they do; they stay focused on service to their clients regardless of the time involved. They become emotional invested. A rare breed! Nick Klein is part of the rare breed! He is my insurance guy. I was fighting city hall (insurance company). They approved a repair, repair begun and then reneged on the repair. Once repair starts on a car, no other shop will work with it! For over a month, my car sat as I escalated to two corporate insurance managers but just heard the same story! Sorry. We made a mistake. I then checked in with Nick. He escalated to his management which lead to Nick single-handily negotiating with the repair shop that had my car which got the repair process going again. After a month and half, I now have my beautiful car back. Just a miracle! He probably spent a week working on my crazy case and did not make a dime except my undying gratitude and support. Nick Klein. A Rare Breed!

I've been using Steven Dawson's advice since before he began his own business. As we've watched…read morecontinued growth of our investments Steven continually monitors the fund's progress and varies his suggestions based on the current market. As a bonus Steven stays in touch. After I was laid off from my last job, he joined us in continued prayer to overcome that hardship.

I'm a bad client. I communicate with them infrequently and when I do it's always time sensitive…read more I get the same courteous, prompt professional service every time. Stephanie always goes above and beyond. In my most recent transaction, she went even further above and beyond to rectify a problem of someone else's (non- Dawson).

Mr. Harrell (Mike) was the most outstanding agent to help me with my reverse mortgage. He is…read moreextremely smart and has extensive experience. I had complete confidence in him. He explained the process thoroughly and provided guidance and encouragement every step of the way. Mike smoothed every bump and made the entire process easy. I am thrilled with the outcome! Best decision I ever made! Mike is a gem!

This place HAD an awesome staff at one time. Back in 06-07ish (if that tells you how long I've…read morebeen with them). The staff USED to be VERY helpful, always followed up and even tho the agency was in Allen and I lived in Carrollton (at the time), it felt like they were around the corner. I signed up for numerous coverages, including, motorcycle, auto, homeowners and condo policies. I used to refer quite a bit of business too but that stopped when they hired on a new staff and they have been dropping the ball since. No calls are EVER returned, they NEVER followed up with revisions to my policy and one occasion I had a car that was supposedly added which never was. Not until 3 months later! I've been with them for so long, had only one claim (storms a couple years back) and had to get a new roof. Now my home policy has gone up tremendously and when I call to ask about simple questions on the statement or amendments, they say they will call me back with an answer and NEVER do. The ONLY time I've got a call from this office was them wanting to sell me new services (auto). I have been slowly pulling all my accounts from them. A professor told me once before, "It's easy to keep a customer, then to get a new one". You guys really disappointed me. Good-bye. I wonder if Lisa even knows whats going on there.

I had a great experience with Lisa Johnson State Farm. They are very professional and catered all…read moreof my policies to fit my needs. They are the best!!!