Lance Hansen is by far the best insurance agent I have ever dealt with!…read moreMatter of fact, he is actually one of the nicest young men we have ever met! If you ever need someone to help you and provide you with the most genuine care and concern, you must contact Lance! You will not be disappointed!!!! He is very responsive and has over the top customer service skills!!! There are not enough good adjectives to describe Lance! HIGHLY RECOMMEND HIM!!!!!!!!!!!!!!!!!!!!! 10++++++++++++++++

From the owner: Healthcare in America is everchanging. As experienced health and life insurance agents, we know how…read moreconfusing it can be to clients. With our help, you can better navigate the process! We are committed to providing our clients with some of the best services at competitive rates. You will speak directly to a life and Medicare insurance agent to learn more about your options when you reach out. We are a personable and reliable team, ready to help you with your insurance needs.

If I could give 0 stars I would.. HORRIBLE.... Charging $500 a month for LIABILITY insurance…read more... Trying to take advantage of people.... I seriously cannot stress to you more DO NOT GET INSURANCE THROUGH PROGRESSIVE. I called to get the price lowered only for them to tell me they have to up the price because my boyfriend lives with me now...... it's fucking car insurance. THIS COMPANY IS A SCAM!!!

Jeremy and his staff are extraordinary in education and customer service. I understand why I have…read morethe coverages I have, and that is important to me. He keeps in touch and proactively reaches out to keep my insurance up to date. When I need something it is always taken care of quickly and professionally. I recommend Jeremy to everyone I know. Most of us have saved lots of money too! Jessica

Hail storm hit our home in Keller on a Friday, Saturday claims were in. Auto repair business…read moreassigned, car taken in and was totaled. Sunday did my on line shopping, Monday had my new car. In less than 30 days new roof, all repair's completed. Because I used a class 4 shingle and ridge vents, my annual payment dropped by over $800. Aaron and team put their best foot forward and ran the entire race with me.

I have been in business with Mr Reeves since moving to Texas over three years ago. And while three…read moreyears isn't all that long, i do believe I've shown some loyalty as a customer. I've never been late on a payment, as i opted for automatic payments to receive the discount. Several times now I've been shocked by the amount debited to my account. When i call this office for an explanation there is always something such as "a multiple car discount was removed from your account" (which i haven't had multiple cars on my account for over two years, and this excuse has been used twice already when payments jumped drastically) or there's been an adjustment to your premium due to this reason or another. I've never been given a heads up there will be higher payments. I've been told several times that an initial higher payment was taken out, but the next few will be lower, only to be surprised again the following month. The only reason i haven't changed insurance companies yet is because i have enjoyed the coverage and i hate changing companies, as i prefer a long-standing business relationship. Unfortunately, Mr. Reeves seems to not care about this at all and offers no help and no understanding how some people live on a budget despite multiple attempts and pleas to have him provide a more stable payment routine. I am extremely disappointed with this business and it is not at all what i knew of state farm businesses in previous states I've lived in.

For the last 20 years my $100K term life insurance policy has been $46.46 premium a month. Today…read morethey take $592.91 out of my checking account without any notification at all. When I called their customer service office, they claimed they sent a letter, which I did not receive. I requested that they cancel the policy immediately, but the representative said they couldn't. They would have to mail a cancellation form for me to sign & said they would request a refund, but probably would NOT get one. This is a sneaky underhanded company out to get your money no matter what. They don't want to cancel the policy & won't refund the money they are actually stealing from me. Beware, please do not buy a life insurance or any other kind of insurance policcy through Chesapeake Life.

Still waiting for my claim to be paid in full. I believe it's cleared up. That doesn't change the…read morefact that it was nearly impossible to get any info from repeated calls and inquiries. Then tried to trick me into accepting an alternative diagnosis which pays 25% of my full and correct benefit. And, they have not stopped taking my auto pay, though they said my policy will be automatically closed upon settlement of the claim. I'm afraid to stop the auto pay before I have a check in my hand. Someone lost their bonus when I insisted they accept further documentation of my illness.

Tawni has already been very helpful with all of our policies. We have been with this office for…read moreover 10 years I believe. We have had excellent service with all claims. Would defiantly recommend this agency.

Fantastic Agent. The office is very Professional and friendly! Tawni enjoys spending time with her…read moreclients to be sure they understand their insurance!

Wow! Danette Francis went above and beyond to get us the best coverage, and her constant clear…read morecommunication was amazing! She has a work ethic second-to-none and found answers to my countless questions. If you're lucky enough to get put in contact with her, count your blessings. This team is in the trenches and hands on with policy and coverage information, and they will make sure you have the best coverage for the lowest price. We rent out a room on Airbnb in our primary residence, so we had a lot of challenges finding coverage... until I received a random call from Danette. Thank you for your help!!

Brett & his staff are always friendly and knowledgeable when you reach out with any questions or…read moreconcerns about your insurance policies and needs. Each staff member treats you like family. When something is not understood, they take the time and patience to teach you until it's understood. I would highly recommend this agency for all your insurance needs.

Poor business practices even by insurance company standards. They screwed up everything they…read morepossibly could've for me (put in my policy late causing me to lose discount opportunities, auto renewed me for 30% higher price with no new claims, charged me anyway when I asked them verbally and in writing to cancel my coverage as I'd gone elsewhere). You'd be better off shopping online yourself than giving these people commissions to do nothing.

Very rude and nasty receptionist when dealing with recent issue. No thought for basic human…read morerespect. Turned great experience into expensive trip. If I could give them a negative star rating I would

Took care of me in a personal level and they also check in we have our house and 5 cars with them.read more

Rebecca was extremely helpful in getting quotes for our vehicles and house. She took the time to…read moreexplain different quotes and was very personable in explaining rates to us. We received a better quote than anywhere else. So glad we switched to them!

Such great customer service! The boss himself would practically drive across the country to fix…read moreyour problems. He sets you up with as many perks* as he can. 10/10 would recommend to anyone in need of insurance.

From the owner: We have access to most of the major carriers in Texas and can typically tailor insurance to your…read morebudget.

Amazing service and great customer experience. Saved us over $1,800/year on auto and home…read moreinsurance. They can shop rates and review options in a simple, understandable way. Highly recommended!

From the owner: NIB is an independent insurance brokerage firm offering personal and commercial lines products…read morethrough over 40 top-rated carriers. Our advisors are client-driven, not carrier-driven so we can customize plans that best fit our clients' needs and budget.