I've been with this company for years now and I just can't explain so much that I'm happy with on…read moretheir services. Everyone in the company has always been nice and friendly. I love that I can just sit back and not have to search for quotes and cheaper policy's because that is what they do!! And they find better quotes for you more then what I could've done. I have no worries when my renewals come up, because they take care of them without me having to lift a finger. :)

From the owner: Personal Lines: -Auto Insurance…read more -Home Insurance -Motorcycle Insurance -Boat Insurance -Personal Umbrella Insurance & many more... Commercial Lines -Church Insurance -Business Insurance -Daycare Insurance -General Liability Insurance -Commercial Property Insuracne -Commercial Umbrella Insurance & many more... Give us a call and let us help you find what you need.

I received a letter in the mail advertising an insurance renewal rate and telling me that if I was…read morepaying more than this amount I was paying too much. I was paying too much, so called for the advertised $2008.10 renewal premium advertised in the personalized letter with a photo of my property included. When I called, it cost me 20 minutes of my life, for the quote to come back at over $14,000 - far higher than my current policy. This was nothing but a pure bait-and-switch fraud and it's not possible that their letter was based in reality given what they said the real numbers were. They also didn't state anywhere on the letter that they were solely an Allstate agency, or that they had anything to do with Allstate. Had it said so, I wouldn't have bothered calling at all. Total hoax all around.

Have been with this agency for many, many years and have never had any issues. Calls are returned…read morepromptly. Great advice is given. Can easily ask questions without any repercussions. I have several policies with them with no plans to ever change. I miss my the first employee who used to help me, Veronica. She was outstanding, super helpful and easy to work with. She is the reason I started working with this agency.

Irma was very professional with my brother and myself. She was attentive and listened to his needs…read morein regards of full coverage protection. We were very pleased and thankful.

I met Paula about a week ago. She was assisting another client. I was waiting my turn to be seen…read more Paula was explaining the options the woman had. She was being very patient and kind to the woman. Trying to save her money. When it was my turn she apologized for my wait. Paula helped me with my situation and was also very kind to me. I'm very pleased to have Paula working at this location. Thank you.

I've had good experiences with the AAA membership. Roadside assistance has been reliable, the…read morereimbursement for replacement keys is amazing (I think it's $50?), and we never hit the road on a trip without a few of their free maps open on the dashboard. Until we moved to Texas, I also had a great experience with their auto and home insurances. Unfortunately, AAA Texas auto insurance customer service is the pits. Check out the reviews for their headquarters in Coppell: https://yelp.to/qTKq/0va9fdOHp6 It's one star for a reason. For less than $100 a year, AAA offers great roadside assistance, nice perks, and peace of mind. For auto or home insurance in Texas, look elsewhere.

Don't know why so many people write terrible reviews for a location when they had a bad tow…read moreexperience or something.... This location is very nice and polite helpful staff. Erica was super helpful getting my international drivers license done!!

Melsin was amazing ask for her if anyone is looking for insurance was able to get me something…read morebetween my budget

This is a terrible insurance company. Almost 3 months after their client hitting me and my car…read morestill isnt fixed!

Michaeldae is one of the most knowledgeable and thorough insurance agents we have ever dealt with…read more we would recommend her services to anyone.

Efficient and professional; top to bottom! Michaeldae and her staff truly have your best interest…read morein mind when working with you. You are not just another body in the door to pad their stats like so many other insurance companies. Michaeldae takes the time to actually LISTEN to you (weird concept, I know), to find the policy that best suits YOU. She doesn't push a Cadillac policy when you have a Ford Focus budget. You can trust this office and thats a good feeling to have.

Friendly and knowledgeable agent recently helped me switch my auto and home insurance. I was used…read moreto buying my insurance online, and didn't realize how much nicer it is to do business with a real human who has an office in my neighborhood. While the buying process took longer compared to online agencies, Kristie asked insightful questions about my needs and risk tolerance to help me find exactly the right coverage. Her follow-up was prompt, and she even texted me to confirm my policy had been issued. Such a refreshing change from the unanswered emails to my previous carrier.

I'm beyond speechless with the customer service Kristie delivers. Beyond exceptional. I went…read morethrough 2 brokers and one other insurance agent, but none could help me. Kristie came through with securing me the best rate. Shes very educated and knows her stuff!! I was being told so many stories on coverage, but Kristie knew the FACTS! I would recommend her to ANYONE! Thank you!!

Great Rates and Great Service. Wouldn't use anyone else! Josh even saw a crack in my windshield…read moreand emailed me that I could get it replaced on my auto policy for a $50 deductible. That is caring about your customers.

From the owner: We sell Home, Auto, Umbrella, Life, Health and Business Insurance with a number of different…read moreinsurance companies to better serve the client.

For the last 20 years my $100K term life insurance policy has been $46.46 premium a month. Today…read morethey take $592.91 out of my checking account without any notification at all. When I called their customer service office, they claimed they sent a letter, which I did not receive. I requested that they cancel the policy immediately, but the representative said they couldn't. They would have to mail a cancellation form for me to sign & said they would request a refund, but probably would NOT get one. This is a sneaky underhanded company out to get your money no matter what. They don't want to cancel the policy & won't refund the money they are actually stealing from me. Beware, please do not buy a life insurance or any other kind of insurance policcy through Chesapeake Life.

Still waiting for my claim to be paid in full. I believe it's cleared up. That doesn't change the…read morefact that it was nearly impossible to get any info from repeated calls and inquiries. Then tried to trick me into accepting an alternative diagnosis which pays 25% of my full and correct benefit. And, they have not stopped taking my auto pay, though they said my policy will be automatically closed upon settlement of the claim. I'm afraid to stop the auto pay before I have a check in my hand. Someone lost their bonus when I insisted they accept further documentation of my illness.