Great Rates and Great Service. Wouldn't use anyone else! Josh even saw a crack in my windshield…read moreand emailed me that I could get it replaced on my auto policy for a $50 deductible. That is caring about your customers.

From the owner: We sell Home, Auto, Umbrella, Life, Health and Business Insurance with a number of different…read moreinsurance companies to better serve the client.

Irma was very professional with my brother and myself. She was attentive and listened to his needs…read morein regards of full coverage protection. We were very pleased and thankful.

I met Paula about a week ago. She was assisting another client. I was waiting my turn to be seen…read more Paula was explaining the options the woman had. She was being very patient and kind to the woman. Trying to save her money. When it was my turn she apologized for my wait. Paula helped me with my situation and was also very kind to me. I'm very pleased to have Paula working at this location. Thank you.

I have been a customer of the Lisa Nickels Insurance Agency for 15 years and a most recent event…read morereminded me as to why. In reviewing my parents auto and home insurance policies, it appeared they were paying too much for one & possibly both policies. April Northrup at Lisa Nickels' Agency took my call and after collecting the necessary information regarding the auto insurance, she responded in short order with a new policy of the same coverage at a 40% reduction in their premium! Being on a fixed income, this was a huge bonus for my folks!! Chris Northrup has since collected the information regarding my parents' home insurance policy, which comes due in a couple of months, so he's prepared to compare home owner policies and hopefully find additional savings. Many thanks to April and Chris for their great customer support and service to our continuing insurance needs. They are great representatives of the Lisa Nickels Insurance Agency!

Horrible agent and agency. They do not care about servicing their clients. They are in it for the…read morecommission on policy renewals and will not assist you once you are a customer. I changed agents in a flash after Lisa Nikels sold out to this group. They are really, really bad.

The company has been good to us in the past.The problem I am having with State Farm is a very angry…read moreperson on a motorbike rammed his tire into my back bumper of my 2011 CTS COUPE CADILLAC and broke the bumper. This happened on 07/19/2026 around 3:15, and between 3:19pm at 9150 N Tarrant Pkwy,North Richland Hills,TX 76183.The biker drove away from the scene.That is a hit and run, by Texas, State law and it is against the law to hit a person and run away.I did call NRH Police Department and they came out and I pressed charges on the person if they ever find him.I was on the phone talking to 911 ,the person is a Caucasian man guessing about 20 or little older.The number on his motorbike On the windshield was 701. He had on all black biker clothes. He was wearing Motorcycle gloves with allies, steel protection balls on them.I could not get his license plate. State Fram Insurance tells me that it is not a hit and run. Vandalism because the person was mad when he did it. I have never in my life seen this person. I am 100% disabled American senior man. The Insurance company want us to pay for thier policy ,but they are quick to be a professional bully to us and refuse to fix our vehicles.

I would stay far away from this Insurance agency if you're looking to get the best deal. I was…read moresent incorrect information on my current policy, which ended up costing me a lot of money and for my new lower cost insurance company to be canceled due to their mistake. you would think as much as you pay for the agents could send over correct information. Never once did they own up to their mistake. I ended up canceling all my other policies with them and went with another State Farm office nearby. it was definitely a good decision!

Melsin was amazing ask for her if anyone is looking for insurance was able to get me something…read morebetween my budget

This is a terrible insurance company. Almost 3 months after their client hitting me and my car…read morestill isnt fixed!

Richard gets it done!! I asked if could beat my rate at Geico and not only did he do that he…read morecrushed it! very easy to work with and very reliable!! And one time when my truck broke down in the middle of the night in the middle of nowhere, my policy kicked in a tow truck and it drove me and my family and my truck all the way to my house, 75 miles.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or commercial,…read moreI'm here to help you understand the insurance coverage you may want. Serving the Irving, TX area since 2022, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

I been with this family since 92. They have been easy to work with and quick to pay my claims. Lea…read moreis the agent I work with the most. She has no problems with me dropping by to get quotes or check on my coverage. When I comes to car insurance it is the best price by far.

From the owner: To be the customer's best choice for insurance and financial services License #: TX-772042read more

Jonathan Stokes was a referral from a family member. He has been the absolute best to work with. He…read morealways goes the extra mile to ensure my family is taken care of, and he always answers my questions. I won't work with anyone else!

Fantastic customer service. They were able to handle all of my personal insurance as well as my…read morebusiness!

Highly recommend Alejandra and her team. Amazing service every time! Thank you ladies for all your…read morehelp!

I highly recommend Alejandra and her group! They always help me out and even drive to me to take me…read morestuff i need which i forgot at their office. They always answer with positive attitudes and are very helpful. Call them for your needs!

I have been using Kurt and his staff for many years and have always been extremely happy and…read morepleased with their service, response and value. I switched away for a short while but soon realized what it really means to deal with a real local person who knows and cares about you personally. They really care about your insurance needs and after some adjusting they where even cheaper than the discount insurance that was a horrible mistake. I'm not one to leave reviews but I feel they deserve it!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. My First passion in life is my Family. My Family goes camping quite extensively throughout the years and my daughter and I belong to Indian Princess organization that unite other Father's and Daughter that enjoy camping together.