Great Rates and Great Service. Wouldn't use anyone else! Josh even saw a crack in my windshield…read moreand emailed me that I could get it replaced on my auto policy for a $50 deductible. That is caring about your customers.

From the owner: We sell Home, Auto, Umbrella, Life, Health and Business Insurance with a number of different…read moreinsurance companies to better serve the client.

I been with this family since 92. They have been easy to work with and quick to pay my claims. Lea…read moreis the agent I work with the most. She has no problems with me dropping by to get quotes or check on my coverage. When I comes to car insurance it is the best price by far.

From the owner: To be the customer's best choice for insurance and financial services License #: TX-772042read more

Highly recommend Alejandra and her team. Amazing service every time! Thank you ladies for all your…read morehelp!

I highly recommend Alejandra and her group! They always help me out and even drive to me to take me…read morestuff i need which i forgot at their office. They always answer with positive attitudes and are very helpful. Call them for your needs!

Horrible agent and agency. They do not care about servicing their clients. They are in it for the…read morecommission on policy renewals and will not assist you once you are a customer. I changed agents in a flash after Lisa Nikels sold out to this group. They are really, really bad.

Dec 2023 Century Insurance still cannot return phone calls…read more I have called three times and have asked for information from Angie. I have just gotten off the phone with a person from another agency. Enough is enough; I am moving my business. If I could take my one star away, I would. Early 2023 I was a customer of Lisa Nickels for YEARS. In over 10 years of service, I had one problem. When Lisa heard of my problem, she called me directly and we worked it out. Today, I need a quote for a simple renter's insurance policy for my mother in the retirement home. Jay said he was sending my request to underwriting 5 days ago. He hasn't responded to emails for an update. I called an insurance company I don't like and got a quote over the phone. It is sad to think that CIA wants to have a customer calling their competition, but that is where I am at, calling around to get some renter's insurance for my mom. And maybe some auto and homeowner's insurance for myself. I miss you Lisa...

Jonathan Stokes was a referral from a family member. He has been the absolute best to work with. He…read morealways goes the extra mile to ensure my family is taken care of, and he always answers my questions. I won't work with anyone else!

Fantastic customer service. They were able to handle all of my personal insurance as well as my…read morebusiness!

I have been using Kurt and his staff for many years and have always been extremely happy and…read morepleased with their service, response and value. I switched away for a short while but soon realized what it really means to deal with a real local person who knows and cares about you personally. They really care about your insurance needs and after some adjusting they where even cheaper than the discount insurance that was a horrible mistake. I'm not one to leave reviews but I feel they deserve it!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. My First passion in life is my Family. My Family goes camping quite extensively throughout the years and my daughter and I belong to Indian Princess organization that unite other Father's and Daughter that enjoy camping together.

Walked in to get a quote and she tried to over quote me. So I wanted to get a quote by someone else…read moreand Stephanie said that I was so rude and disrespectful that I was getting a quote from someone else. She then told me not to ever do that and asked if she did that at my job what would I have done and I said counteroffer. She then laughed, so I walked out and now I'm posting this. She should not work in sales or in insurance. If I could give her a zero I would.

Went to get a auto insurance quote. She didn't do anything. The lady was super rude. never going…read moreback again.

If I had known this company had such a poor customer service I would have never bout their annuity!…read moreI can never log into my account, and when I call their C/S they can't hear me. I think their website and communication system need a complete overhaul!

Get a real person who cares. Ms. Shelly Latimer cares about…read moregetting your money. After that your ghosted. If you should have questions she doesn't have time. If you file a claim be prepared to wait months.

Richard gets it done!! I asked if could beat my rate at Geico and not only did he do that he…read morecrushed it! very easy to work with and very reliable!! And one time when my truck broke down in the middle of the night in the middle of nowhere, my policy kicked in a tow truck and it drove me and my family and my truck all the way to my house, 75 miles.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Irving, TX area since 2022, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Irma was very professional with my brother and myself. She was attentive and listened to his needs…read morein regards of full coverage protection. We were very pleased and thankful.

I met Paula about a week ago. She was assisting another client. I was waiting my turn to be seen…read more Paula was explaining the options the woman had. She was being very patient and kind to the woman. Trying to save her money. When it was my turn she apologized for my wait. Paula helped me with my situation and was also very kind to me. I'm very pleased to have Paula working at this location. Thank you.