Great Rates and Great Service. Wouldn't use anyone else! Josh even saw a crack in my windshield…read moreand emailed me that I could get it replaced on my auto policy for a $50 deductible. That is caring about your customers.

From the owner: We sell Home, Auto, Umbrella, Life, Health and Business Insurance with a number of different…read moreinsurance companies to better serve the client.

I been with this family since 92. They have been easy to work with and quick to pay my claims. Lea…read moreis the agent I work with the most. She has no problems with me dropping by to get quotes or check on my coverage. When I comes to car insurance it is the best price by far.

From the owner: To be the customer's best choice for insurance and financial services License #: TX-772042read more

I've been with this company for years now and I just can't explain so much that I'm happy with on…read moretheir services. Everyone in the company has always been nice and friendly. I love that I can just sit back and not have to search for quotes and cheaper policy's because that is what they do!! And they find better quotes for you more then what I could've done. I have no worries when my renewals come up, because they take care of them without me having to lift a finger. :)

From the owner: Personal Lines: -Auto Insurance…read more -Home Insurance -Motorcycle Insurance -Boat Insurance -Personal Umbrella Insurance & many more... Commercial Lines -Church Insurance -Business Insurance -Daycare Insurance -General Liability Insurance -Commercial Property Insuracne -Commercial Umbrella Insurance & many more... Give us a call and let us help you find what you need.

Highly recommend Alejandra and her team. Amazing service every time! Thank you ladies for all your…read morehelp!

I highly recommend Alejandra and her group! They always help me out and even drive to me to take me…read morestuff i need which i forgot at their office. They always answer with positive attitudes and are very helpful. Call them for your needs!

Horrible agent and agency. They do not care about servicing their clients. They are in it for the…read morecommission on policy renewals and will not assist you once you are a customer. I changed agents in a flash after Lisa Nikels sold out to this group. They are really, really bad.

Dec 2023 Century Insurance still cannot return phone calls…read more I have called three times and have asked for information from Angie. I have just gotten off the phone with a person from another agency. Enough is enough; I am moving my business. If I could take my one star away, I would. Early 2023 I was a customer of Lisa Nickels for YEARS. In over 10 years of service, I had one problem. When Lisa heard of my problem, she called me directly and we worked it out. Today, I need a quote for a simple renter's insurance policy for my mother in the retirement home. Jay said he was sending my request to underwriting 5 days ago. He hasn't responded to emails for an update. I called an insurance company I don't like and got a quote over the phone. It is sad to think that CIA wants to have a customer calling their competition, but that is where I am at, calling around to get some renter's insurance for my mom. And maybe some auto and homeowner's insurance for myself. I miss you Lisa...

Jonathan Stokes was a referral from a family member. He has been the absolute best to work with. He…read morealways goes the extra mile to ensure my family is taken care of, and he always answers my questions. I won't work with anyone else!

Fantastic customer service. They were able to handle all of my personal insurance as well as my…read morebusiness!

Walked in to get a quote and she tried to over quote me. So I wanted to get a quote by someone else…read moreand Stephanie said that I was so rude and disrespectful that I was getting a quote from someone else. She then told me not to ever do that and asked if she did that at my job what would I have done and I said counteroffer. She then laughed, so I walked out and now I'm posting this. She should not work in sales or in insurance. If I could give her a zero I would.

Went to get a auto insurance quote. She didn't do anything. The lady was super rude. never going…read moreback again.

If I had known this company had such a poor customer service I would have never bout their annuity!…read moreI can never log into my account, and when I call their C/S they can't hear me. I think their website and communication system need a complete overhaul!

Get a real person who cares. Ms. Shelly Latimer cares about…read moregetting your money. After that your ghosted. If you should have questions she doesn't have time. If you file a claim be prepared to wait months.

Richard gets it done!! I asked if could beat my rate at Geico and not only did he do that he…read morecrushed it! very easy to work with and very reliable!! And one time when my truck broke down in the middle of the night in the middle of nowhere, my policy kicked in a tow truck and it drove me and my family and my truck all the way to my house, 75 miles.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Irving, TX area since 2022, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

For the last 20 years my $100K term life insurance policy has been $46.46 premium a month. Today…read morethey take $592.91 out of my checking account without any notification at all. When I called their customer service office, they claimed they sent a letter, which I did not receive. I requested that they cancel the policy immediately, but the representative said they couldn't. They would have to mail a cancellation form for me to sign & said they would request a refund, but probably would NOT get one. This is a sneaky underhanded company out to get your money no matter what. They don't want to cancel the policy & won't refund the money they are actually stealing from me. Beware, please do not buy a life insurance or any other kind of insurance policcy through Chesapeake Life.

Still waiting for my claim to be paid in full. I believe it's cleared up. That doesn't change the…read morefact that it was nearly impossible to get any info from repeated calls and inquiries. Then tried to trick me into accepting an alternative diagnosis which pays 25% of my full and correct benefit. And, they have not stopped taking my auto pay, though they said my policy will be automatically closed upon settlement of the claim. I'm afraid to stop the auto pay before I have a check in my hand. Someone lost their bonus when I insisted they accept further documentation of my illness.