I've been with this company for years now and I just can't explain so much that I'm happy with on…read moretheir services. Everyone in the company has always been nice and friendly. I love that I can just sit back and not have to search for quotes and cheaper policy's because that is what they do!! And they find better quotes for you more then what I could've done. I have no worries when my renewals come up, because they take care of them without me having to lift a finger. :)

From the owner: Personal Lines: -Auto Insurance…read more -Home Insurance -Motorcycle Insurance -Boat Insurance -Personal Umbrella Insurance & many more... Commercial Lines -Church Insurance -Business Insurance -Daycare Insurance -General Liability Insurance -Commercial Property Insuracne -Commercial Umbrella Insurance & many more... Give us a call and let us help you find what you need.

Great Rates and Great Service. Wouldn't use anyone else! Josh even saw a crack in my windshield…read moreand emailed me that I could get it replaced on my auto policy for a $50 deductible. That is caring about your customers.

From the owner: We sell Home, Auto, Umbrella, Life, Health and Business Insurance with a number of different…read moreinsurance companies to better serve the client.

Irma was very professional with my brother and myself. She was attentive and listened to his needs…read morein regards of full coverage protection. We were very pleased and thankful.

I met Paula about a week ago. She was assisting another client. I was waiting my turn to be seen…read more Paula was explaining the options the woman had. She was being very patient and kind to the woman. Trying to save her money. When it was my turn she apologized for my wait. Paula helped me with my situation and was also very kind to me. I'm very pleased to have Paula working at this location. Thank you.

Horrible agent and agency. They do not care about servicing their clients. They are in it for the…read morecommission on policy renewals and will not assist you once you are a customer. I changed agents in a flash after Lisa Nikels sold out to this group. They are really, really bad.

Dec 2023 Century Insurance still cannot return phone calls…read more I have called three times and have asked for information from Angie. I have just gotten off the phone with a person from another agency. Enough is enough; I am moving my business. If I could take my one star away, I would. Early 2023 I was a customer of Lisa Nickels for YEARS. In over 10 years of service, I had one problem. When Lisa heard of my problem, she called me directly and we worked it out. Today, I need a quote for a simple renter's insurance policy for my mother in the retirement home. Jay said he was sending my request to underwriting 5 days ago. He hasn't responded to emails for an update. I called an insurance company I don't like and got a quote over the phone. It is sad to think that CIA wants to have a customer calling their competition, but that is where I am at, calling around to get some renter's insurance for my mom. And maybe some auto and homeowner's insurance for myself. I miss you Lisa...

I've worked with Elizabeth Walker for a few years now, and am so happy she manages my home and car…read moreinsurance needs. She always makes problems feel smaller and makes everything understandable and simple. She almost always answers the phone, but if she doesn't, she totally calls you back right away. Elizabeth helped me when I leased a new car, bought a house, had a tree fall on my car, moved to Denver, rented out my house, moved back to Fort Worth... When I was in a little fender-bender I immediately called Elizabeth and asked her to please email me my latest car insurance information, since I had forgotten to put a renewed hard copy in my car (I know I'm sorry). Elizabeth sent it over right away, which really helped me out! She also walked me through the whole "car accident" thing, what to do and expect. She's really made me feel taken care of during some stressful times in my life, which is pretty cool. I'm very grateful for it. As far as I'm concerned, State Farm has affordable policy prices, notably stellar customer service, and handles all my issues (thus far!) with ease. So far so good!

The company has been good to us in the past.The problem I am having with State Farm is a very angry…read moreperson on a motorbike rammed his tire into my back bumper of my 2011 CTS COUPE CADILLAC and broke the bumper. This happened on 07/19/2026 around 3:15, and between 3:19pm at 9150 N Tarrant Pkwy,North Richland Hills,TX 76183.The biker drove away from the scene.That is a hit and run, by Texas, State law and it is against the law to hit a person and run away.I did call NRH Police Department and they came out and I pressed charges on the person if they ever find him.I was on the phone talking to 911 ,the person is a Caucasian man guessing about 20 or little older.The number on his motorbike On the windshield was 701. He had on all black biker clothes. He was wearing Motorcycle gloves with allies, steel protection balls on them.I could not get his license plate. State Fram Insurance tells me that it is not a hit and run. Vandalism because the person was mad when he did it. I have never in my life seen this person. I am 100% disabled American senior man. The Insurance company want us to pay for thier policy ,but they are quick to be a professional bully to us and refuse to fix our vehicles.

Melsin was amazing ask for her if anyone is looking for insurance was able to get me something…read morebetween my budget

This is a terrible insurance company. Almost 3 months after their client hitting me and my car…read morestill isnt fixed!

Richard gets it done!! I asked if could beat my rate at Geico and not only did he do that he…read morecrushed it! very easy to work with and very reliable!! And one time when my truck broke down in the middle of the night in the middle of nowhere, my policy kicked in a tow truck and it drove me and my family and my truck all the way to my house, 75 miles.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Irving, TX area since 2022, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

I been with this family since 92. They have been easy to work with and quick to pay my claims. Lea…read moreis the agent I work with the most. She has no problems with me dropping by to get quotes or check on my coverage. When I comes to car insurance it is the best price by far.

From the owner: To be the customer's best choice for insurance and financial services License #: TX-772042read more

Jonathan Stokes was a referral from a family member. He has been the absolute best to work with. He…read morealways goes the extra mile to ensure my family is taken care of, and he always answers my questions. I won't work with anyone else!

Fantastic customer service. They were able to handle all of my personal insurance as well as my…read morebusiness!

Highly recommend Alejandra and her team. Amazing service every time! Thank you ladies for all your…read morehelp!

I highly recommend Alejandra and her group! They always help me out and even drive to me to take me…read morestuff i need which i forgot at their office. They always answer with positive attitudes and are very helpful. Call them for your needs!