ATM service is limited in East Dallas. And the ATM service that is available is either out for…read moreservice, out of cash , or only has $50 & $100 bills cuz the $20 bills are out.

HOLY SUPER BANKING!!!…read more Who likes going to the bank...I know I don't. However this particular Wells Fargo is the bomb. The tellers rock and bankers are so friendly and even the branch manager comes out of his hole to say hello! Where am I? This is definitely NOT a normal bank. True Story A guy came into the bank and tried to cash a check, the tiny teller told the guy she would have to call to verify the check, since it was questionable. He argued and asked for the check back, Tiny Teller said no. He yelled and screamed and called her names. She just apologized and said she had rules to follow. When she left the back of the "teller gate" (that's what I call it...their behind this 3" thick plexi glass) to make a copy of the check, the guy grabbed her and tried to take the check away from her. That's when another teller came out of no where, grabbed the guy and WHOOSH threw him a head lock! WA-BAM!!! Cops came....everything was kosher. I mean honestly? My own Steven Segal movie in the middle of a Wells Fargo bank? Awesome. I always go here, cause like I said...everyone is so nice. I feel safe. They are not pushy with sales...I mean don't get me wrong, they try to sell you their products (i.e. savings, CC, debit cards...etc) but if you say no, that's it. No more Q's. On my way out I'm always told "Have a great day!" or "See you soon". Some of them even know my name! I have been a customer of Wells Fargo for 10 years. I don't plan on changing banks anytime soon. I am so happy with customer service and in store service that I can't imagine anything else. Again, who likes going to the bank?

I'm getting more and more frustrated with this credit union. There's issue after issue. Maybe it's…read morebecause I am expecting the speed of a big bank but so many things here move slower than molasses. Often times I have to email multiple times to get my questions answered. Transactions randomly won't go through, weird transactions that they don't explain until you show up in person, app and website is down so I basically can't do anything. I haven't left because of their good interest in savings accounts. But if i can find another place with similar rates, I'm going to try to switch.

I went to the Irving branch and i must say they are understanding and they care about their banking…read morefamily Christian the manager is outstandingly the most trustworthy and ethical, logical person i have met in todays banking system thumbs to this location and Texans bank over all anybody looking at this review I'm standing on business this the #1 Bank For Dallas Tx.

We've been customers of Frost Bank for some time. The staff is friendly. I am not the most tech…read moresavvy old man, but their website is easy to use for me and understand. Our line of credit is easy to access and they actually have decent customer service line which goes a long way with me.

Left chase for this MUCH MORE PERSONAL banking experience. It's wonderful to be able to know…read morepeople's names that take care of your money! Refreshing

This is without a doubt THE best bank ever... personal, hometown service…read more They do banking the way banking used to be done. In 2006, I relocated to Dallas from halfway across the country and these great folks made sure my financial transition was perfectly smooth. The employees at this Addison location are amazing; Baharak and John T go above and beyond what is necessary to get the job done. They even love on my puppy when we go in to visit! Countless times I've called needing assistance and they never disappoint. A few years back, my debit card number was stolen. They were absolutely wonderful at immediately resolving my issue. If you are dissatisfied with or just a number at your current bank, please stop in and see the difference at NORTH DALLAS BANK!!! Thank you, friends, for being THE BEST!

From the owner: Commercial Business Loans Lines of Credit…read moreOwner Occupied Real Estate Loans Consumer Loans Residential Lending

When I joined Pegasus Bank, I asked if I could send a wire transfer to Beirut, Lebanon. They said…read moreI could. Today when I tried to they wouldn't let me. I asked for a refund for the checks and deposit slips that I had purchased. They said they wouldn't refund me!

I have been with Pegasus Bank for several years, and they provide a great service to me with my…read morebusiness and personal accounts. Missy Pearcy is a dream to work with. They are on top of my security and are the first to notify my anytime there is any sense of fraud with any of my purchases. I never thought which bank I used made much of a difference until I started banking with Pegasus. I can't say enough good things about my experience with this bank. I used to use the mockingbird location but now I use the new location at Preston and Forest.

Pegasus Bank has been nothing short of excellent. The feel of a small bank with all the services…read moreof the large bank. We have been thrilled with their services for our personal and business accounts. Jami Skidmore and team have been especially helpful.

Great customer service! The staff is always friendly and professional. Thank you Pegasus Bank!read more

Hillcrest Bank has been my bank for my business as well as personal for years now. They really go…read morethe extra mile for their customers and make the comparison between the big banks a night and day comparison. During COVID they took especially great care to make sure I was in good shape both personally and with the health of my business. I highly recommend them to any new comer who is fed up with the big banks. You will be glad you made the change. Ask for Tina, Ramon or Wade. They will all take VIP care of you!

If you want a nice home like bank that will help you with anything like your parents would. Boom,…read moreyou found it. Best bank I've ever banked with. Shout out to Tina!

My experience was great, up until I spoke to this Rude lady named Stephanie Shaw. Rude, arrogant,…read morethink she knows everything, would barely let me even talk. This company would THRIVE without her. I would give this place a 5 star rating but unfortunately she still works there.

I had never heard of this bank until a friend of mine recommended it to me. I must admit it was a…read moregreat choice. The service that personal banker Julie provided me at the Pilot Point branch was A++.

I opened a business account a few months ago but regret doing business with Texas Security Bank…read more While the bankers and advisors were friendly, I was coerced into an agreement without having the full details of the fee schedule. The fee schedule is difficult to find on their website and it doesn't even mention monthly maintenance fees with waivers for minimum daily balance. That information was sent after the agreement was signed. Also, despite bankers and advisors saying they would provide resources and help my business out, they have never followed through. Texas Security Bank is not suited for startups and small businesses and now looking for another bank to do business with.

I want to start out and say LoanStar Title Loans are not for everyone…read more But for what I plan to do it was perfect. The workers are all pleasant and very professional to everyone, and phone callers. At the Plano ,TX location Custer/Parker Janet always has a smile and is ready to help you with your need.

Great customer service! Everyone I have ever interacted with his been very kind and helpful.read more

I actually began my journey banking here when I was 16. My parents insisted I needed a savings and…read morechecking account. I didn't even have a job???? They opened the accounts in my name. At that time the bank was named "Western Bank & Trust". When my children were born and turned 6 months of age my parents opened up savings accounts for them. It was an awesome thought as grand parents and great grandparents deposited money into those accounts for birthdays, Christmas, and special occasions. They were also able to purchase savings bonds at ease for my kids. The savings bonds matured and so did my awesome kids lol. I've kept a Safety Deposit Box at this location which I have had for over 30 years. I have NEVER had any issues or discrepancies with any of our accounts. They are extremely helpful and offer great customer service via phone or in person. I can't compare them to other larger banks as I only bank here. So of course I would recommend them.