Great experience. Super easy. Shelsy was amazing she helped me get my money super fast and…read moreefficiently. Not too much paperwork. Would 10/10 recommend to someone if they need a personal loan!

Love this place, helps me out everytime, especially LuLu being the best of the best, she was…read morepersistent in helping me getting what i needed and very subtle with it and had a beautiful relaxing voice so as a customers POV i felt like i was welcomed with big arms

Amazing & fast service ! Great experience, all the workers were amazing especially Jessica !read more

Elena was anazing! I Explained that I had lost my job and needes to extend my payment. I was…read morefeeling very down and upset that i didnt have my paynent due to losing my job. She made me feel not alone and chnaged my payment due date. She had a smike cause I coukd feel it through the phone. I have call center experiance too. She made me feel a lot better and reapected eveb though I was late and didnt have all the fubds. Please give her a raise or at least a paid lunch cause shes an asset to your company. GOD Bless

Stopped in and was met by smiling Clare and Isveth! They appeared very professional and happy to…read moreassist with anything! They where friendly and knew their stuff. Very professional.

I was extremely surprised walking into such clean and friendly place. Clarissa L. sure made me feel…read morelike a valued customer and potential client. Her knowledge of the business allowed for me to go ahead and do business with this branch and company! Cheers

Bridgette was AMAZING! She helped me get a loan super fast. The process was quick and easy. I will…read morerecommend to anyone who needs a loan, even with bad credit to come here and give them a try.

Wonderful experience! Denise was friendly and extremely helpful. She made the process smooth.read more

Not content with being the best bank in Tucson, Chase Bank at Swan and Speedway (and, Chase Bank at…read moreCountry Club and Broadway) in Tucson, have decided on a race to the bottom--equal only to Bank of America in poor customer service. (Here's what customers at B of A say about the new indoor ATM's and long lines: http://www.yelp.com/biz/bank-of-america-tucson-7?osq=Bank+of+America) I wrote a glowing review of Chase Bank in 2014 because of their friendly, fast, and thoughtful customer service. But, now, they have closed their drive-through windows (forcing more customers inside), AND they've closed off all but two of their teller windows. Oh, they've added an indoor ATM like Bank of America too. Can you believe that they'll actually tell you this will be better for the customer?! Well, there are many reasons why customers need to talk to a teller. In my case, I'm handling the estate of a relative. This means that I cannot have a debit card or use an ATM when depositing money (such as the sale of a home)--hence the need for a teller. There have been lame excuses about the changes, but the fact is, customers are herded like cattle to slaughter, waiting 20 or 30 minutes in one long line. Previous to this, one could walk in, see a friendly teller, and be out within a couple of minutes. Why the change? You know. It's to cut labor costs. Customer satisfaction be damned. Here is my old review. When I can find another, better bank, I'll move my money to a bank that values the customer... I've only been banking with Chase Bank for less than a year, but so far, they've exceeded all expectations! They treat my family and me with respect, courtesy and cheerfulness. Compared to the small town mentality of Vantage West Credit Union (see the frustrating customer service policy--lack thereof), Chase Bank at Swan and Speedway turns out to be the grown ups of banking: Friendly, well adjusted and educated! Here's a comparison with Vantage West Credit Union: If you want a credit union that will take your money and treat you like a suspicious character when you want to cash a check or withdraw money, then this is the credit union for you. My husband has been a member of Vantage West Credit Union since the 1975, but last week, when he went into the Vantage West Credit Union at 801 E. Speedway to cash a check from his employer, he was denied any cash back. They told him that because it was over $1000 that there would be a three to five day hold on the money. He asked them to call the issuer of the check and they did. However, the company was closed for the day. The issuer was his employer --a company in business since the 1950s. He stated that he has his paycheck automatically deposited from this company and has a home equity loan with Vantage West Credit Union, as well as his membership loyalty. They did not care. He asked for the check back after telling them that his relative had recently closed out an account with Vantage West Credit Union and took their money ($50k +) to Chase Bank. They didn't care about that either, but they were stunned. We drove over to our Chase bank. We walked in, filled out a deposit slip, asked for cash back and he had his money within 4 minutes! Oh, yeah, and the teller at Chase Bank bantered and laughed with us, hoping we would have a great day!

This is my closest location...I opened my Chase Account 7 years ago and the inside Service, and…read moreManagement both here, and in their Downtown Flagstaff location have been superb always!!! But?...Lately?...This drive up ATM is eternally broken...and now seemingly permanently broken? (Over a month with a Sign on it but very unmarked or blocked otherwise?!!) I'm wondering if it is going to close? Here is a pic from last week of a Heroin Addict taking a snooze with his foil, lotion, Baby Wipes?...etc., Bagels?....Ha ha ha..,on a Sunday by the front entrance/Only available ATM or Cash Drop!!! Priceless Tucson!!!