I travel half the year so end up at different Subaru Dealers for Service. Glenn Craney is my new…read morefavorite Service Manager. Competent, professional and a very welcoming, friendly personality. I always enjoy the Subaru waiting areas, but Surprise had a big surprise! A massive window in the waiting lounge with a full view to the shop floor! My pup and I saw our Outback up on the lift. We watched the techs perform the services. We watched Karen, one of the tech, team do the walk and talk inspection video, which gets forwarded to me! A favorite feature of Subaru Dealership Service. This is my third Outback. I tow a 16' Scamp. I left the dealership confident in my ride.

We drove thru town on our way to Sedona from Los Angeles. Without an appointment, John in their…read moreServicing Department was courteous and informative. He helped us get some needed servicing done. We drove away confident after the vehicle inspection was done during the servicing. We also appreciated the consistent status updates and spot on estimates. Thanks again John!

I have used Pete Nelson Automotive for years with several personal and work vehicles. They always…read morehave treated me well even in emergencies. They schedule and keep appointments. They communicate status at least daily. They offer fair prices for the work.

My go to shop. I love this place. Quality service, comfortable waiting room. Honest repair work…read more The taco stand and detail spot on site are great too!

Respectful, patient and efficient. They were able to have my car diagnosed, fixed, tested and ready…read morein one day for multiple services. Any additional problems that were found were explained to me clearly. The price paid was reasonable for the services done. Will absolutely be returning

Update to my previous post about the Jeep I replaced the…read morecatalytic converter myself. I put new spark plugs in it just for the fun of it. I did not change the oil nor did I change the battery. I passed my emissions test at a minimum cost plus my labor.

Global Auto Repair in Tolleson is, in my experience, the best auto repair shop in the area. I say…read morethis having been to five different shops over the years. They don't have a fancy website, or even a dedicated email address and texting system. Nor do they provide elaborate diagnostic spreadsheets to customers electronically. It's old school all the way. No frills. Dial their phone number, tell them your problem and drop-off your vehicle. They don't do appointments. Despite these 21st century shortcomings I've had nothing but positive experiences at Global and that's saying a lot considering the charlatans that exist in the auto repair industry. I've taken three cars there over the years and while there has always been a lengthy turn-around, I've never been nickeled and dimed with bill-bloating diagnostics or exorbitant shop supply fees. You bring it in, they give you a quote, they solve the issue and deliver the vehicle for the price agreed upon. I can't say enough good things about Global. I only wish they were closer.

Excellent prices, excellent service, and very honest. They do a phenomenal job explaining what's…read morewrong and do not try to upsell you.

As a follow-up to a review I posted not long ago, I returned here with another of my vehicles…read more.. The front suspension of my old Sonata had been making a variety of noises for a while; I took it to this Brakes Plus (Indian School and Jackrabbit) to have it checked out. They determined the problems were control arms and ball joints. They expeditiously repaired these, and so now -- no more squeaky front end noises! Yes! Silence is golden, right? I've been patronizing Brakes Plus and this particular location for a number of years because (1) the parts and labor charges are always reasonable (2) they apprise me of other issues I need to be aware of without any pushy up-sale techniques, and (3) everyone I've encountered at this business falls in the category of "good people". Specific kudos going from me to Rose and David, who always take good care of me in ways like offering coupon discounts without my even asking and ensuring warranties on parts are honored -- again without my asking. Always pleasant and considerate, these two. So, bottom line don't hesitate to take your vehicle to these folks to have issues diagnosed and repaired. They work on a lot more stuff than just brakes, so give them a call to see if they handle whatever repair you're looking for. My last review I remarked I'd give them a 5 star review if the rate on oil changes were more competitive, and I found that their rates are actually quite competitive, especially when you use the coupon discount you can find by going to their website. No complaints here!

I called on a Tues to see if they could see why my car stuttered when I accelerated. They said they…read morecould do a diagnostic and to bring the car in wed morning at 8. I checked in Wed morning and was told they would look at it. All info about the car was provided. They called that afternoon and said their technician was out and will look at it Thursday morning. Friday morning they called and said they don't work on hybrids! So now I have lost 2+ days without a car. So if they can't do the work then don't waste my time! I won't make this mistake again!

Believe the good reviews, they do solid business and they inspire trust. Yes it may cost a little…read moremore, but it's definitely worth it for a peace of mind.

We had only been to McFalls for tires in the past, but found out that they do general auto service…read moreas well, and take walk-ins (drive-ups, really!). This made them super convenient! They turned out to be a very good value, as well. We will return.

I brought my vehicle here based on the name and the positive ratings, expecting a more family…read moreoriented and transparent experience. Unfortunately, my experience did not reflect that. I was verbally told that metal shavings were present inside the rear differential and that the entire differential assembly needed replacement. I was quoted approximately $3,600 for the repair. When I requested written clarification regarding how this diagnosis was made, including whether the differential was drained or opened, the condition of the fluid, whether photos were taken, and what specific testing procedures were used, no documentation was provided to support the claim. I then obtained a second opinion from another licensed mechanic. The vehicle was properly lifted, road tested, and inspected, and the rear differential was not identified as the source of the issue. The concern was resolved without replacing the differential. My mechanic also contacted this shop directly to ask about the basis for their diagnosis and did not receive any clear explanation. It is not possible to visually confirm internal metal shavings inside a sealed differential without draining the fluid or opening the case. No such procedure was documented on my repair order. Based on my experience, this did not feel like a transparent or customer focused shop. I strongly encourage customers to request written proof and seek a second opinion before authorizing major repairs.

Champs Family Auto went through my 1997 RV, and I couldn't be happier with the service. It's…read moreextremely difficult to find anyone who is both willing and capable of working on an older RV correctly. Everywhere else I've gone, I've been charged ridiculous hourly rates while the mechanics tried to figure out what they were doing. These guys were completely different. They were professional, knew exactly what needed to be fixed, and completed the work correctly the same day. They're also very reasonably priced. I now trust Champs Family Auto to work on any of my vehicles or RVs. If you're looking for knowledgeable, honest, and professional mechanics, I highly recommend them.

I needed some basic service and repairs done on my aging Honda. I took it to Ino's hoping they…read morecould do what I needed at an affordable cost. That was the best decision I have made in years. Ino's took on the job, ordered the parts and did the work all in incredible time and for an amaziing price. Now my ride feels like new. These guy run a business the way it should be.

The week I had scheduled out of state vacation my 2005 Dodge Ram 1500 transmission needed work. I…read morecalled Ino's Auto and they scheduled with me right away! The quote was very fairly priced and the amount of work that was done was much needed. They rebuilt my transmission, replaced my radiator, and water pump. They were fair and very professional to work with! I highly recommend Ino's for all of your vehicle maintenance! While I was on vacation out of state I was contacted and given updates on the work and when my truck would be ready for pick up. While I was at the airport flying home I called and I was given another update. I really appreciated the response and the dedication to service that I was given! Thank you to everyone at Ino's! You all did a phenomenal job on my truck it drives so much better and again I highly recommend Ino's Auto for all of your vehicle maintenance!