We had a siding project done with Titan that we were initially very happy with. Since that time, we have experienced multiple major problems with the installation, including finding that the gutters were installed incorrectly, causing damage as water runs behind whenever it rains and that bugs are crawling up under the siding because it was not fully nailed down in spots. I have called now 5 separate times over multiple weeks and sent 3 emails and cannot get a response from anyone at Titan to get our issues addressed or even talk to a person at all. This is totally unacceptable for the massive amount of money we paid for this project. read more

Do not hire Titan Remodeling or William Leake to do any work at your home! He will take your deposit and spend it on something other than your project! Search his company and the complaints on the BBB and you will see other people that either have issues that haven't been fixed or people that have a hard time getting their deposit back in a decent amount of time. We hired him to install a screen room because he was recommended by a neighbor and we liked her screen room, but boy do I wish we would have checked his company out anyway. I feel it is my duty to warn people about his business practices because the next time he may do this to someone on a fixed income that even a small deposit amount may hurt them. I also don't want anyone to go through what we are going though and probably having to sue him to get OUR money back. Signed the contract on 11/28/18 and gave Mr. Leake our deposit. Less than a week later on 12/3 Johnny texted me that they had an opening and could install that week. I followed up on 12/4 because I never heard from the installer only to be told they didn't have the materials and it would be 3 weeks. On 12/26 I texted Johnny for a follow up and he told me William said it would be the 2nd or 3rd week in January. On 1/8/19 I texted to follow up again only to be told they were looking for a new manufacturer and could build it out of wood. I told him no and to refund our deposit if they couldn't provide what was quoted. William then called me practically bullying me telling me he has a contract and has until the beginning of February to install. The entire conversation I kept thinking is this really happening? Is the owner of this company really talking to me this way? We waited until 2/4 and I messaged to follow up again as William told me he had until the beginning for Feb. to install. I then received an email stating because of severe weather they were behind and now it would be the end of March or later. William said we could cancel, and he would refund the deposit. We told him to cancel the contract and issue the refund in a timely manner. Two days went by and no response I emailed again to confirm the cancellation only to be told when his men can't work there is no money turning and he couldn't tell me when he would refund OUR money. So, another words he spent our deposit on another job! This is no way to do business. William should have never used our deposit for something other than our project. Now this businessman who on his website says they are "debt free" can't even refund our deposit. If this were my company, I would not have spent someone's deposit the way he did and knowing the customer is upset I would get the deposit back right away. Why is it that he had to have his deposit right away but now we must wait not knowing when or if we will even get OUR money back? Mr. Leake, wouldn't you be upset if you were the customer in this situation? You can't tell me you would be ok not knowing when you would get your money back because the contractor took your money and spent it elsewhere! We have documentation of all the conversations I have had with Johnny and Mr. Leake and Mr. Leake if you think we are unreasonable in wanting OUR money back now then I'm sorry. You took OUR money and can't even tell us when you will pay us back. I know you would be upset if the roles were reversed! ** Update as of 2/20/19 - Our deposit was refunded after we had to file a small claims suit to protect OUR money. read more

I just had Titain. remodel my bath and I am 110% satisfied Andrew and his crew was always respectful and responsive I would recommend them to anyone. read more

Avoid like the Plague. Took deposit of $9000, did nothing over the period of a year but argue, make promises and threatened to sue me when I ask for deposit back. After Judge awarded me a Judgement for the full $9000 I still received nothing. Went back to court and got judgement to take $ from his bank account. Mr Leike had $4500 in the account. I got that. Have repeatedly phoned and emailed asking for the Other $4500 and been ignored. Unless you just want to give your $ away for nothing, DO NOT hire this man. Home Advisor has confirmed every word I have written and published my review. I had my siding work done by another contractor (not JUST a salesman) and had NO PROBLEMS and am VERY HAPPY with the results. read more

1 star because I can't give zero. my parents signed a contract to have their siding replaced on their home in February of 2021. At the time, the owner said that the job would not be able to be completed until May. My parents were ok with waiting until May, but May came and went. Fast forward to August, they receive a bill from the bank that would be financing the siding. Mind you, they didn't even want to finance the siding as they were prepared to pay cash but the owner assured them this was the best way to do it and they would just pay off the bill with the first payment. My mom called the bank to tell them that the job had not even been started yet And the bank said that the company had already been paid the $35,000 and the first payment it due. Now my parents are on the line for the money and have not received anything from this company except excuses and lies. They blame it all on short staffing and supply shortage. I know we are in a pandemic and there are shortages everywhere BUT why take money from the bank if you can't do the job??!! Just wondering if anyone else is having similar issues with this company. A lawyer has already been contacted. read more

Titan Remodeling and Alside did a fantastic job on my siding and windows. This Company is highly recommend. Thanks Tian for all you do. If any one needs Siding or Windows replaced on your home in the Franklin area. Don't hesitate to contact this Company. read more

We love our new patio cover by Titan Remodeling. They were enjoyable to work with and prompt in getting the job done quickly. I'd recommend them to anyone. read more

Please don't hire Titan Remodeling. My husband and I signed a contract for a 4 season sun room in August 2018. Gave them a deposit and no work was done until Oct 2018 and that was to tare down my patio which my sun room was to be built on. Haven't seen or heard from them until February 2019. The company states that they couldn't find workers that wasn't drug users. Well that's not our problem! We want our deposit back! We had to hire an attorney to try and mediate this problem. Still waiting on our deposit. The company brought a air-heat unit to my property in October 2018. They can have the unit ! I can't do anything with it , we just want our deposit back and they can take their unit off my property ! I'll see them in court, if they won't comply with our wishes. Repeat, don't give them any money unless you have written time frame of when the project will start and when to expect the date of completion. I hope they will have the decency to honor our wishes. You can't trust no one anymore! read more

Do not trust this company to honor their word! They will take your money!! My mom, Jean (79 years old) wrote a check to Titan Remodeling on Sept, 1, 2018 for $800.00 to go toward replacing the roof over her patio. They told her that the work would be completed within 8-10 weeks. After 10 weeks, my mother called to check with them (various times getting the answering machine.) Finally, a manager named Johnny returned her call and said they would come that week to do the work. They did NOT come, and they did NOT call. The following week my mother reached them and asked for a refund, explaining that they were taking too long and that it was Christmas time and she wanted her money back. Johnny said that he would return the money to her. A few weeks passed, and no check from Titan's Remodeling. This time I called for her (and was sent to voice mail) and asked them to send a check within a weeks' time, or I would be reporting them to various consumer reports for not being honest nor dependable, and for taking advantage of the elderly. CONSUMER BEWARE! MY MOM HAS LOST $800.00 that she worked hard to save!! I still hope that they will have the decency to return her money. read more