We had some gutter issues, which ultimately led to the roof leaking at the crease where it met the…read moreporch roof. Expert Construction did an amazing job with the flashing where the seams met. Then installed new gutters and leaf guards. They fixed the problem ASAP so there wasn't anymore damage. The leaf guards they recommended were a wonderful maintenance free addition! No more leaks!

David confirmed the dates we needed, took our payment in full, and failed to provide the service we…read morepaid for and now he won't answer his phone or call us back

These guys are great! We had roofers from another company come out and not finish the job…read morecorrectly. When Roof Doctor employee, Andrew Buss, came out he immediately identified the problem and fixed it free of charge! Honest and experienced company- would not use anyone else!

This company does not return calls, I literally had to call to verify everything the appointment…read morebut yet they didn't show up. They call 15 minutes prior tO appointment to cancel. I don't recommend this company it was a headache to deal with.

I had my roof replaced and this company was top notch. Excellent work and cleanup. The price for…read morethe quality of work was beyond amazing. Communication was so easy. Roofing Renovations checks all the boxes. If you need someone to do you a solid, call them before anyone else!!

I would never suggest using this company. It was a long nightmare started on 10/2020 and still not…read moreover due to them not sending our final paperwork because we withheld 200.00 from the due to paying ourselves back from having to buy a magnetic tool and spending hours picking up the nails and trash. here is a list of things that you need to think about when using this company. *We had to buy a magnetic pickup tool *It took over 5 hours to pick up nails form our yard and from our neighbors *We couldn't even let our dogs out due to nothing being cleaned up and fear our dogs were going step on or ingest something outside. We had to go outside at 7pm at night and try to clean up the mess in the dark so our dogs could use the bathroom. *Due to the lack of communication of when people were leaving my husband's vehicle was stuck In the garage over night while my car was parked down the road because there was no place to park and was afraid of getting nails in my tires. *My son couldn't come home that night due to no where for him to park and he had to take off 3 hour that Monday due to him not being able to due his job because he works a call center job and couldn't hear with the hammering and dogs barking *No communication what so ever from the supervisor that was supposed to come out that day but didn't show up or call and until I called him to find out why he didn't show up was he had COVID. I had been around him so I should have been told. Not the mention he brought his dad and son out and none of them were wearing masks. *Found beer cans in the trailer that was used for the shingles, so drinking was being done on the job. *Wasn't even told when our appt was. I text supervisor to check on this and he said that he had us set up for a date that didn't even work for us, so we had to reschedule. *Truck shows up at our house the Thursday before our appt. and dropped of shingles, we were ever told anything about this so lucky we were home. *We had to be the communication between the insurance company and roofing company due to one party or both not communication back. *General lack of concern by the Supervisor and Owner. No to mention we are now going on over a year of dealing with this.

When the December 2023 tornados came thru, my commercial building was really messed up. The really…read moreold roof collapsed and water was in both of the businesses. It was close to Christmas , and my tenants needed to not be out of work any longer than possible. Pinnacle stepped up to help! They were there as soon as possible evaluating, working with my insurance, and getting the businesses reopened as soon as possible. The new roof is great, including all of the other repairs they did! I am very thankful for the work they did in such a quick time.

I cannot imagine a more responsive or professional roofing service…read more Their survey of damage is extremely thorough and they are experts in dealing with homeowner insurance claims. I have dealt with multiple professional employees including the local owner. Every contact has been conducted with personable professionalism.

As far as customer, I don't think we'll ever be happier with a service and repair company than we…read moreare with Mr. GoodRoof. We had a gutter repair that I let linger and get worse. John was out within 24 hours to take a look at it, and the problem was completely resolved within two hours with a call to one of his guys. We will definitely be using Mr. GoodRoof in the future!

We had a project we needed done-- the fascia and soffits sealed around our house as they had become…read moreloose and were allowing wasps entry into the basement--and some research led us to Mr. Goodroof. Nick came out to do an inspection, and in the process of doing so discovered some issues with our pipes and vents on the roof, some items that pictures made clear could quickly lead to serious damage if the wrong winds/rain came through. He showed us a detailed video of the inspection, then offered multiple quotes based on what approach we wanted to take. I appreciated how thorough and how efficient he was-- I've been in situations where at this point in the review an agent for a major company will only offer you the highest possible quotes and make them sound like an emergency and basically take as long as they can in your house to wear you down in hopes that you'll agree to the sell. Nick and Mr. Goodroof did NOT do this and this instantly won us over. We actually opted for a combination of two of the quotes/plans of action he presented, and he worked up a new quote for that. They offered a variety of payment options, including a 12 months same as cash option that you can apply for and access on your phone quickly. We scheduled the service and they had a crew out in less than a week to get the job done. They worked quickly and efficiently. There was some miscommunication on the quotes, plan of action, and updated responses (like the finished report detailing the work done, particularly important for us as the day of the work the approach shifted somewhat and we just wanted to understand why). We never doubted the quality of the work, but due to being burned in the past by other companies, had some reservations. We voiced those complaints and Nick + others at the company got back to us to go over and explain the situation. They explained the reason for the changes, the delayed updates (some due to automation processes on billing etc.), and sent out the crew + Nick (at a 3rd date) to do a final inspection and report. I'm going a "4" which in my book is "great". The price we paid for the work that was done was fair, the work was quality, and both the sell and final report were handled perfectly. Due to some confusion and crossed wires (that took about a week or so of going back and forth) that hindered my enthusiasm of the project briefly in the interim, I'm docking just the one star that would make this a "perfect" experience. I fully intend to use these folks again for some other tasks next year and I have every expectation that they'll bump up to a full "5" at that point ("perfect").

ACA Roofing was fantastic to work with after a storm blew one of my gutters down. From start to…read morefinish, the team was professional, responsive, and thorough. Tiffany made scheduling easy and provided very reasonable estimates for the repairs. Manny managed the job and took the time to explain every repair step by step, which I really appreciated. Cowboy was incredibly meticulous with the repair and replacement work, and it showed in the final result. As an added bonus, they inspected my entire roof, sealed any problem areas with silicone, and nailed down loose tiles that had shifted during the ice storm. Overall, it was a 10/10 experience. I will absolutely hire ACA Roofing again, and I highly recommend them to anyone needing roofing or gutter repairs!

ACA of Hermitage and Gainsboro TN replaced a bathroom floor for me one year ago. The workmanship…read morewas terrible at the time. Cracked grout, transitions that did not match up, grout on walls and wood floors adjacent to the project and uneven floor tiles.They sent the same installer to fix the issues. He did not. I mistakenly paid for the job thinking they would stand behind it. They did not. Over the last year the floor tiles have cracked and are lifting up off the floor. When you walk on the floor it makes popping noises. It is obvious that the tiles are just simply sitting on the subfloor. After many months of attempting to contact the project manager he finally returned the call to inform me he no longer works for the company. He referred me to Tiffany with ACA. She came to my home and took photos. She later sent a text that the owner said it is not under warranty. I asked to speak with him but have not heard back from him for several weeks. Poor workamnship. Poor project management. Poor communication. Refusal to make this right. I very strongly advise anyone to stay away from ACA Construction in Hermitage and Gainsboro TN.

Preston from Southern Roofing & Renovations was passing by our house in Neptune Beach, Florida, and…read moretalked to me for a while. During our conversation he noticed that one shingle was bubbled up a little out of alignment. I meant to get it fixed for some time (a couple of years), but never really acted on it. Preston pulled the ladder out of his car, got up on the roof and glued the shingle down. After all that, he stated that the roof still has quite some time in it. Preston acted very courteous and professional, and there is no question as to what roofer i will call to get it replaced.

I'm sure this company does a very good job on roofs. I would have hired them, but was told that if…read morethey talked to my insurance company then I was obligated to hire them. I was only looking for an estimate. I might have chosen another company with a lower price, but just as good--which I did. The young representative wouldn't even give me a quote until he talked to the insurance company first. What?? I like having the choice of choosing which roofing company I hire.

Fixed my mother's roof about a year and half ago. With a 20 YEAR WARRANTY! It's leaking and holes…read moreleaking inside of her house! Won't return my calls emails nothing. Enjoy a conversation with my lawyer.

Customer service is on Point with Abco Roofing. I called 2 other Roofing companies that both said…read morethat they were going to come out to the house and never heard back from them. Jamie especially has been on point with following up and even had a roofer go out there within hours of my call. Going forward they are going to definitely the first and probably only roofing company that I will call!!! They are reliable, professional give great rates and are very friendl too!!