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    GR Home Specialist

    4.0 (3 reviews)
    Closed Closed
    Updated 3 months ago

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    Response time

    2 hours

    Response rate

    100%

    Services - GR Home Specialist

    Balcony addition

    Deck construction

    Detached garage construction

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    Premier Roofing

    Premier Roofing

    4.8
    (12 reviews)

    In 2013 we were in need of a new roof. We live in Hendersonville and had trouble finding someone…read moreto respond to our request at that time. We located Premier Roofing on the internet and it only took one call to get them out to the house. We wanted a premium roof and they put together a proposal for a GAF Timberline HD Architectual shingles roof system requiring 6 nails per shingle and premium GAF underlayment, edge trim, and ridge seal. The shingles are warranted to stay in place up to 130 mph. Chip and his team were easy to work with and did exactly what they promised to do, and more. Fast forward to December of 2023 when we experienced our first direct hit of a tornado in our 35 years of living here. Fortunately, the tornado lifted over the house as it passed, sparing us it's full force. We lost two 1/2 pieces of shingles that tore loose, leaving the other halves with nails on the roof. When I discovered one of the shingles and noticed where it came from, I called Chip and he sent Manny out to do a temperary waterproofing. The weather was sub-freezing and everybody had lost lots of their roofs. After the cold weather passed, Chip sent Manny out again and replaced the damaged shingles. He didn't charge us. This is a great roofing Company and I am happy to pass our experience on so others can benefit from Premier Roofing's excellent service.

    The cap to my chimney blew off in a wind storm. I contacted Premier and they sent someone over in a…read morematter of hours and created a new cap and got it done the same day (before the rain moved in). And a fair price!What a great group of professionals. I'll be calling them for any future roof/gutter/carpentry work! Thank you, Chip and Joel.

    MidSouth Construction

    MidSouth Construction

    4.1
    (30 reviews)

    We recently had roof, gutter and porch roof replacement due to hail damage. Erik Popplewell was…read moreextremely knowledgeable and helpful. He worked well with our insurance company and made the process easy for us.

    MidSouth Construction installed a roof at our home in early 2025. In the 16 months since…read moreinstallation, we have experienced three separate leaks in three different areas of the house. They addressed two exterior leaks only after repeated pushing on our part. They completed one interior damage repair, but a second interior repair that MidSouth was responsible for was never scheduled despite our repeated requests. Since May 2025, we attempted to escalate to management at least three times. We were never provided contact information by either the project manager or the receptionist, and when we finally reached the office directly, we were told the Operations Manager would not speak with us. Management did not engage with us until July 2026, and only after we sent a formal written complaint. When they finally responded, their emails contained factual inaccuracies, including attributing statements to us that were never made and characterizing repair work as "courtesy visits in an effort to assist." Regardless of MidSouth's position on warranty coverage, the quality of customer service alone warrants this review. At no point in over a year did MidSouth proactively contact us with updates or solutions. Every step forward required us to initiate, often repeatedly.

    GR Home Specialist - contractors - Updated August 2026

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