Bought a car to fix the radiator hose, they did a good job, just took very long to get the part, waited 2 days just for a hose because this company has to get the hose only from their supplier. That being said, they still did a fine job. They are also fair with their assessment of my vehicle and other issues that need servicing. I would use them again. read more

Save your money and go somewhere else. I had work done here recently and the quality just wasn't there. When I tried to come back and get it addressed, they weren't helpful at all. Not worth the time or the money read more

They broke my tire pressure sensor changing a tire and didn't bother telling me I went back they refused to take responsibility for it, and they said they can't be sure it was working before I came in, and those sensors go bad all the time. My car is less than a year old. Please stay away from this shop the Service Writer, Service Manager, and Techs all look like tweakers and probably get high and drunk on the job. Wish I would've checked the reviews before going in. read more

Travis was great walking me through my options said he would make it happen today. Front rotors and brakes and was 1/2 the cost I was quoted at a place on Davis Hwy. The gentleman that did the work was fast and car drives great. I believe they do great job always busy. Thanks for taking care of me 5 stars read more

Very bad! I would never never never never never never go back there Drive 30 minutes there with very low tire pressure They don't want to come out and check my car because raining day read more

Absolutely Criminal, POS Place: 1.)Windshield wipers came off after "replaced" 2.)Brake pads and rotators were not changed, but we paid for them(we found out from a different automotive shop they lied) 3.)Lied about transmission problems and said the car would soon be overheating (but it never had a transmission problem and never overheated) They take advantage of you for having a tires plus card and no car expertise to fight back against the rip-offs and lies. This is a predatory,exploitive and criminal operation. You're better off just breaking down than going to Tired Plus. read more

wish I could give this location zero stars. They charged me $900 for a water pump and drive belt. My car again overheated, I had it towed to a different shop who replaced the car's original water pump!!! The drive belt was installed incorrectly, which caused damage to the battery. I called and filed a claim with tires plus, owned by Bridgestone after the manager (Todd) called me a liar, refused to send me a copy of the receipt and hung up on me. The former manager, Tim, was a creep. read more

Tires Plus - Tires Near Me - Naples, Florida

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Advanced parts for advanced cars here. Along with trailer parts too. This is near east trail. Each location was well thought out they are almost evenly spread throughout the county. Take a look at a map search. Its not a really a big store but I'm glad this store was nearby. The lines were not long. Ain't Nobody got time for that. -Sweet Brown. They have the basics. To maintain your vehicle. I'm not sure why the back parking lot has a fenced gate blocking the street behind it forces more congestion to a small parking lot. The staff here are helpful. Just watch the ads for better deals. They will also recycle your oil. Save the earth! I got time for that! read more

Tires Plus - Tires Near Me - Naples, Florida

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I was the first customer of the day when I purchased my new tires. The service appointment took 2 hours and twenty minutes. The customer waiting area was separated from the work bays by glass. During the time my car was being serviced I frequently walked around looking for the mechanic servicing my car and never saw anyone close to my vehicle. The tires I purchased were in stock. When I got home my wheel covers were covered in grease that took 80 minutes to fully remove. I spent more than $1,000 for 4 new tires and 2 of them have had air pressure leaks since the installation 10 days ago. The store manager called after I posted a negative comment to corporate and offered 2 free oil changes. I have been back to the store twice and he has not been there and no one else knows about the gift cards. I don't recall ever being treated so poorly as a customer. I will never return to Tires Plus and recommend that no one else risk a comparably horrible customer service experience. read more

tires plus have yet to let me down with any service so far. tire rotation,wheel alignment or even replacing tires only problem is they alwast slammed with cars but travis is alwasy gonna do his best with getting you the best number if you broke and used to buying 45 dollar used tires then this place is not for you read more

I brought my car in on August 29, 2019, for a tire replacement under warranty and the service was excellent and the wait time was average for this kind of work. I also had questions about my suspension and expected a very expensive repair; However, the tech offered me a free inspection and let me know that all that was needed was an alignment - badly. Most repair places will try to talk you into spending $1,000s but not Tires Plus on E Tamiami!! This one has always proved to be honest and true - and this visit was the same! If you don't want to wait for repair in season, I don't think you should get your car serviced anywhere in season. read more

Went to Tires Plus to drop my car off first thing in the morning only to find a handwritten note taped to the front door stating that they were closed and wouldn't be opening for hours. When I did finally get my car serviced, they gave me a very hard time about getting a hard copy of the receipt because they send them via email. When I checked the receipt via email, I saw that they got my mileage wrong by ~20,000 miles. When I called and asked for it to be amended, they refused. Poor service all around. read more

Took my truck in for a fuel filter on a Wednesday afternoon. They said they could not get the filter until Thursday. They asked Thursday or Friday for the install, I said how's Saturday, they say how about 1100. That's great, how long. About an hour. I'm like an hour, I can do it in 20 mintues. "Well we have all these government requirements so it takes longer in a shop." I'm going to have to talk to Donald about getting some of these requirements lifted so we don't have to wait 1hr for a 20 minute job. Saturday I drop off at 1100 and walk home. At 1300 I go back, the truck is in the bay but no work has started. They try to lie, I can see through the windows they haven't started. I've changed that filter 4 times, once while it was snowing when it had froze. I know what I'm talking about dumb ass clerk. Its takes him 5 minutes to check on the status. "Sir it will be 30 minutes." I said, I told you it was a 20 minute job. 45 minutes later it's still not done. I ask for my keys back so I can leave. You can't go the mechanic is working on it. See him under the hood. 10 minutes later he closes the hood. Yup a 20 minute job took them over 3 hours. I will never recommend nor will I ever return. read more

Great and expedient service for my brand new Camry. I had a bent valve stem and my tire sensor needed to be reset and they took care of it all! Leo was especially amazing, very knowledgeable and helpful. For those concerned, they were taking all COVID precautions. read more

Specifically, my review relates to my HONEST experience with Todd Teasly the Store Manager. Simply, we had overheated on I75 nearby. A friend who lives in the area had a previously good experience here so we had the vehicle towed to their shop. I admit they were extremely busy and it did take them until the next day to look at the vehicle, but given it was about noon already I did not have any expectations. Fearing the worst we discovered that the car had no fluid left in the radiator. Upon filling the car with fluid, running a 1 hour pressure test, and another test at idle speed running for an additional 45 minutes with the AC running it was found that there was no leak detected or evidence thereof. It was simply a mystery until Todd asked "did you leave the radiator cap loose when you checked the fluid?" to which I replied I HAD NOT TOUCHED THE RADIATOR CAP WHATSOEVER! So after discussion and general consensus we figured out that fluid simply was escaping from the loose cap and caused the car to overheat. When I asked what I owed them I was told $10.69. You read that right, TEN DOLLARS... I stated that could not be right as they spent time inspecting and testing. Todd said we could not find aything wrong and so there is not charge for the visit. They could easily have told me it was a water pump or something of the sort and frankly I would have believed them. But no, they were beyond honest and fair and sent us on our way. We got my sons car and him safely to Boca at FAU with no fluid loss along the way. Bravo to the honesty of Todd Teasly. Brian Wade read more

Real honest, hard working people (in the car industry ?? You read that right.) My tire was almost flat on a Friday afternoon nearing 5:00pm. I couldn't find anything in it, so I brought it in here, where I had never been. They told me if it was the valve stem it would cost me about $20. Not going to lie, as a woman I was leery and thought they would absolutely charge me more and find some kind of other problems. Well, I had to take all skepticism back as they took my car, inspected it, fixed it, and returned the keys to me within 20 minutes. I couldn't believe it! Sure enough, it was the valve stem, and they stayed true to their word. My total cost was $21.39. I will be sure to return here with any issues I have in the future. Special thanks to the manager Todd who helped us out even though it was already late in the day, very courteous and professional man. Thank you all!! read more

Said they would finish in 2 hours but took 7 hours to rotate tires and align front wheels on a Toyota. Yikes!

Needed something else done on one of my vehicles..I didnt get to deal with Phil, that did an outstanding job last time... I dealt with someone else, didnt identify himself... now I see why.... condescending , rude , pushy. I have no issue with the fact that they couldnt repair my vehicle that day... BUT to be told... "well, it wont fix itself"... WTF kind of statement is that to make? Sorry Phil, YOU kicked ass and got me back there.... unfortunately this other guy is the reason I wont be back... there are other companies that will take my money and not talk to me like I am a dope. read more

Not usually one to leave reviews but tires plus made my tire buying experience easy. They were flexible with scheduling as I canceled my appointment the day before and they squeezed me in the next day, they also did fantastic work aligning my truck. I've taken it to 3 different places and it's like they did nothing but the guys here really took the time to get it right. This is probably the best tire shop in Naples. read more

We had a screw in our tire. Although we have tire insurance with our regular dealership we wanted to get it patched quickly due to a very busy week. The cost would be $32 and this place could take us right away so we headed there. They looked at the tire and said the screw was too close to the edge and the tire would need replacing. It did not seem at all close to the edge to us, but we told them we had tire insurance with our dealership so please just install the spare. At that point they opened my trunk, looked inside, and closed it again. When we asked for an update they said they decided to patch the tire after all. Why look in my trunk if you're going to patch it? Why say you cannot patch it when you can? They had very vague answers to these questions. The positive (2stars) is that we were able to be seen quickly. The missing three stars are for the unnecessary up sell and lack of integrity. If you choose this location, be aware. read more

Save your time and money go to Collier Tire. This place blows. They charged for valve stem (tpms) rebuild kit and my car did not even have valve stem caps on it when I came to pick it up! Also my just cleaned wheels were covered in greasy handprints. Cmon guys. How long would it take to sponge the tires n wheels off? 1 minute?!? Soap it not expensive. What happened yo customer service in this god forsaken state!?!?Took the car and it shook like crazy. Did finally get it right with a 2nd set of tires and a "manager" installing them. Overall. Waste of time read more

Worst Service Ever !! They Take too long ...no explanation, when I left my car was worse.. They replaced my water pump and then my engine blew up. I had to sell my Lexus for scrap. I cannot believe I put my trust in such a horrible company. Do Not Have Them Work on Your Car ... They Do Not Care about you!!! read more

Went in for an oil change. After the oil change the tech took the car out for a test drive (not sure why). Got in my car to drive home and my brake booster was blown.also items that were on the seats were on the floor. Apparently, during the road test the tech must have stood on the brakes and blown the seal in the booster. The tech and i had a lengthy conversation about what was wrong with my car before the test drive and he never once mentioned my brakes as a problem. Beware of this shop read more

I use to go there before, but it's been always slow for simple things like changing tires or balance...So i stop going...till last week, i went there cause i have a free balance and rotation with the tires i bought from them 3 years ago...Same stuff, got me in 1 h after my appointment, then the car stay half an hour on the lift without somebody touching it, then after it was ready the manager Chris was so busy texting on his phone that he didn't see for 20 min that my keys was delivered to the window and he can check me out...Meanwhile a guy with flat was offered 2 h waiting...i guess so he don't stay and he didn't stay... and it was just me and one more person there. So after 2 and a half hours my tires was balanced and rotated. ALLELUJA! I work in a tire shop and that's a 20 min routine!!! Absolute disgrace is that place. I will pay for my balance next time somewhere else. read more

Dropped my car off at 8:40AM for a Noon appointment. Oil change, tire balance and rotation, and wheel alignment. Called at 4:00PM to see when the car would be ready (they were closing at 5:00PM that day). We were told 30 minutes. Got to the shop at 4:30 and the car is not ready. In fact, NOTHING was done to the car. It sat all day and these morons AGAIN did not do their job. Apparently when you purchase lifetime alignment, rotation, and balance, they do their damnedest to rip you off and not perform the services paid for in advance. This happens ALL THE TIME at this location. The punk millennial "helping us" almost cried when my husband started complaining. This location SUCKS. read more

Why is zero stars not an option? I went there just before 10:00 AM to see about getting a tire patched. They said I needed to make an appointment so I made one for noon, left my tire there and drove home with my spare. Around 11:10 am they called saying my tire was too damaged and that I needed to buy a new one. After hearing the price quote I agreed and they said they would call when it was ready. More than 4 hours later I still had not received their call so I called them and no one answered. After trying again a little later I finally got through and they said it was ready. I drove back there to pay them and have the tire and rim put back on my car, finally at around 4:00 PM I have my new tire on and ready to get on with my life. 6 hours of my day to get one tire replaced. The next time I need tire service I will be looking elsewhere. I wish I had read their reviews before going there, I see a lot of other 1 star ratings in their reviews. read more

It's a pleasure to write a review about a truly honest and reputable company. The other day I went to tires plus to replace a leaking tire that I thought had a slow leak. I was prepared to spend $150 for a new tire, when the technician came out and asked me a simple question. Did I really want a new tire or should he plugged the hole that was created by a small nail that I was unaware of. Needless to say the $25 repair was ordered. It would have been very simple for them to charge me for a new tire and I never would have known better. However the honesty of the people that work there should be rewarded with a favorable review. While I was waiting I also saw them talk a woman out of a more expensive repair and just do a simple fix hoping that the problem would correct itself. These people have integrity read more

I've been taking my car here for over five years and these guys have kept it in great shape. Recently got a new car, and I'll be bringing that one here too. I've always been satisfied with my service here. Would highly recommend. read more

I honestly wish yelp offered a -* on here. I really wouldn't recommend this place to anyone!! I used them to do some auto repair on a car about 10 years ago, my check engine light kept coming on. So I took it in to see what was up? They told me I needed something to do with the converter ? which of course I didn't know being a women what that was, they offered to fix the issue so I said fine. After they put it in or did what they "said" they did I paid and left the shop the very next day the check engine light was back, took it back again they "said" they had to adjust something, again I leave the shop. This time it was a full 2 days until it came back on? I got on my computer and e-mail the website. To my surprise someone called me back the very next morning to address the issue and ask me if I wouldn't mind taking it to another Tires Plus on the other side of town? Which I did and the guy there seemed like he knew what the issue was and explain to me what was wrong? something totally not related to what they told me in the first place!! I was so angry..... He told me that he understood why and they wanted to charge me to get the right part and put it in!!!!!! I said no thank you, I will take it somewhere else to get it done! ended up the guy who called me on the phone after I contacted them called me back and told me he was very sorry for the mistake, please return to that shop and "ALL" repairs they had to do where free of charge including the part. Yes that was very nice of him to do that is what I would have expected from the beginning. All these years pass by and I have gotten a new vehicle and because it was so close to my work and all I decided to give them a try yet again, for an oil change. I drop my car and go to work. After work I go to get my car, pay and honestly was shocked at the price for an oil change $80. I ask why so much he tells me that I needed synthetic blend had I ever had the oil change? I said no this was the first time its a new car for me. I get in my car and leave but when I get home I look at the inside of the drivers door and there was grease on the door, and find a dirty rag under the seat! And they also put the sticker on for me to have a oil change in 3 months. I am looking in my owners manual and because of the oil that goes in it I only need an oil change once a year, or 10,000 miles!! I am sure they knew that . I do not trust these guys and am not happy with there service in anyone of there stores in my area. If I have to call corporate every time I have something done to my car to actually get it repaired and done right it isn't worth it! Don't use them. read more

Have had real good results every time I've used this business. Most recently they identified a problem that the dealership repeatedly missed. The problem was costing us a set of tires every couple of years prematurely. Mainly use for tires, oil changes, brakes etc. The staff appear to be knowledgeable and friendly. Use their new app. Helps you maintain your vehicles. read more

Fast, efficient, courteous service. Thanks to Joe and his crew in Naples. Would give him a 10 if possible

They are usually very nice and don't harass you to get 50 things fixed when you just came in for an oil change-but they do look over your car throughly and inform you of things that might cause a problem for you. read more

Had a rental car from Hertz with bald tires. They contacted Tires Plus for replacements. Tires Plus came and towed the minivan so that we didn't have to waste our vacation time. They got authorization from Hertz to do an alignment as well. Later the same day, our vehicle was ready and we had no more problems. read more

WARNING:::::Worst mechanic in Naples! The car is dropped off for brakes and instead I get a belt that didn't need to be replaced and an oil change. 260.00 total and my brakes didn't get replaced. Reported to better business. Don't waste your Time you've been warned. read more

As I said in my initial review Tires Plus is a great place to buy tires. Competitive with Costco if that says anything. I was very disgruntled about their repair charges and being on the shady side of business. After speaking to their customer service folks, no blame can be put on the store, they are just following the Bridgestone/Firestone edict. Same edict that car dealers use in their service departments and as a result mechanical service cost are considerably more versus an independent mechanic (not all are necessarily the best value either either). Lesson learned. read more

On a busy Sunday morning, during the summer, these guys had no problem diagnosing and putting a new battery in my diesel Jetta. I had been to Autozone, where they said I needed a starter and the battery was fine(which I knew was false, as the symptoms did not suggest starter), and Advanced Auto Parts, which said they could not change the battery because of inability to access(again not true). Luckily, Advanced recommended Tires Plus, and Kenneth was very efficient and got me out of there in a little over an hour. read more

Do not come here for anything. The people were nice at first and had fair prices. We came in just to get a tire sensor programmed, then they started "finding" other things wrong with the car and got really angry when we didn't let them fix the other things they wanted to. So unless you want to be ripped off, don't come here. read more

They have consistently completed my repairs in a quality way at a reasonable price. Good management and good Marcello.

I was pleasantly surprised that Paul the store manager called trying to fix the issue until he followed up with lies. He informed me that the air filter took a while to order. I remember looking at my watch when I was approached for the air filter and it was 55 minutes in to my wait. Also note it was 45 minutes until they started. Also note I deigned the air filter at first cause they wanted $50 for it. He convinced me 10 minutes later with half off one of the two filter (which I believe was unnecessary - only have 15k miles on my car). Paul, simply say I was over booked which was obvious. Truth. Something you don't get from an auto/tire shop. I was however offered half off my next oil change which is only half of the guarantee they presented. The lady before me also waited around the same time was denied a free oil change since she got the tire rotation which is a part (free) of the oil change. No excuse for 100 minute wait. Save yourself time and money and go to the drive thru oil change place and let the tire place be fore tires. read more

DO NOT GO HERE! I wish I could give zero stars for this place. Had a flat tire 3 weeks ago, they changed with no issues. But now the same tire is flat, 3 WEEKS LATER. I had technicians at my company look at the tire - no indication of leeks from the outside. I called at 650pm to bring it in the next morning. At 655am the next morning took it in and was greeted with a very rude and unpleasant man, who claimed I would have to wait because I did not have an appt, He walked away, saying it's not even 7 yet. He comes back later to tell me that a tire sensor was loose when the tire was originally fixed, and that was the problem. 2 hours later came back and said the charge would be $36 because there was a nail in the tire. I explained that I had my company's technicians look at it with no nail being found. A very unprofessional stare began from this "clerk", whereby he went to the back, threw arms in the air with the service techs, came back and said "no charge." Is this how to run a professional business? At the very least train your employees how to deal with customers. read more