I don't understand why this place gets bad reviews. It's a tire and general vehicle maintenance…read moreshop. Customer service is satisfactory for such. They have great pricing and always can fit me in on short notice. We have taken three different vehicles here. Sure the guys at the front desk can be short. If you want the full customer service experience go pay 50-100% more at a dealership. My only negative remark is sometimes it takes them a bit longer than stated for repairs. I try to drop our stuff off early in the day and pick it up end of day to avoid problems.

Best to schedule an appointment because it can be a long wait if you go walk in. I have had my…read morewinter tires changed here for 10 years

Ended up with a flat tire late at night in the area and found out that I didn't have a spare tire…read moreso had it towed here. Both Bryan and Ronnie were very helpful and explained things well without feeling like I was being talked down to. Probably not the cheapest tires around but for the ease of working with them, well worth it.

Flat tire taken care of with in 2-3 hours on a Sunday morning at such short notice This…read moreparticular location was able to get me in sooner than another location (within this chain) that's about 15 minutes away

I had to have my front end replaced a while ago and decided on this place. It was my first time…read moreusing them so I didn't know what to expect. I set up a drop off time and they looked at it the same day. Then they emailed me a great list of things that needed to be fixed, and things that should be replaced soon. The list also had pictures of everything which really helped me decide. They managed to replace the parts I needed in a day which was great since I had to get to work! The prices were more than fair and the work was quality.

The entire staff was so professional, courteous and Honest!! They did exactly what they proposed to…read moredo. They didn't add any extra expensive or hidden costs!! That was so refreshing after going to so many auto repair shops in the past. They explained everything and really seemed to care about customer service. I will not go anywhere alse and will recommend Felsings to family, friends and future contacts. They replaced 4 new tires, oil change and free overall vehicle inspection. I drove away feeling confident that my car was properly maintained! Thank You Everyone at Felsings!!!

Service is always good fair and reasonably priced and done on time…read more Best place for tires in the area

Excellent service at a fair price. I have been taking my 2 cars there for several years and have…read morenever been disappointed. Ny last trip they replaced my front rotors which I thought would be expensive. When I got the bill I found they covered the rotors and installation under warranty without even talking to me about it. On another occasion I had a loud rattle only when the car was cold and they found the problem that only required bending a metal bracket near the tailpipe. Very inexpensive fix and the noise has never come back. I am a 100% satisfied customer.

Very friendly, Double tire repair in 30 mins with no appointment all at a great price nothing to…read moreelse to say.

After I left my mom's house, I heard a clicking sound. Windows were down and radio was off, which…read moremade this possible. Past experience has taught me that the sound is from a nail in my tire or a rock stuck in the tread of a tire. I pulled over and found a large sheet metal screw in the driver's side front tire. I added the maintenance package to my tires when I bought them because I knew my 4+ years of no tire issues was bound to end, except I couldn't get through when I called, and they were about a 25 minute drive away via the highway, which wouldn't be the smartest move to attempt. Pulled up local tire shops and Waheed's was the nearest with a 4 1/2 star rating on Yelp. Called them up, explained my situation, and they said come right over. I pulled up, told the gentleman which tire had the screw in it, he guided me toward backing up and forward and turning wheels until he saw it. Then he grabbed his tools and a plug, removed the screw and plugged the hole without me even leaving my car! I heard a little air escape for a few seconds between removing the screw, prepping the hole, and plugging it, but the tire pressure light didn't come on, so he assured me I was good to go. No issues at all since the repair. I'll call my tire store anyway to follow up, but Waheed's showed me why they are highly rated, and I highly recommend them. Inexpensive and very fast repair (less than 10 minutes), great service (I tipped the guy who made the repair), and one very happy customer (me).

So, about two weeks ago I was having air coming out of my tires. I was freaking out because I…read moredidn't know what I had ran over, or if there was a nail stuck in my tire. It was at a complete 0 psi but my tire was not flat at all. I decided to stop in at Mr P's and after waiting for a little bit. They did a full inspection on the tire and told me that the rim actually had cracks on it. The cracks could've possibly been from potholes, curbs, etc. What I liked about that interaction is that they were completely honest with me. They even recommended a nearby shop that was able to weld the rim together. I was extremely satisfied with the service.

Mr. P's is top notch. Very knowledgeable and they asked lots of questions to make sure that the…read moretires I bought would meet my needs. I also got lucky and they were able to get the tires right away and install them. Great experience.

Great place! Great service! Thanks for the help today!!…read moreAAAAAAAAAAAAA+ The owner helped my wife yesterday with her oil, he didnt charge her. Helped with the rattle in her car 2!! How awesome is that!! Has my Biz now. Thank you!

I had brake work done today and although the bill was high, but then what isn't priced high these…read moredays, they did great work and added a $50 coupon to help lower the bill. The employees are professional but approachable. I will definitely bring my car back in the future for my servicing needs.

Five stars isn't enough to describe the years (actually, decades!) of great service I have received…read moreat Ruby Isle. John, Jim, Kathy and team treat me and my family like I was their family. They truly care about their customers and are honest, trustworthy, hard-working, and flexible. They are diligent in identifying any things that need attention on my cars and working to fix things quickly and completely. Their ethics are impeccable. I already highly recommend Ruby Isle to my friends and encourage anyone seeking great service both under the hood and behind the counter to let them take care of their cars.

I have taken several cars here and things started out okay until I decided to buy a used car for my…read moredaughter. I had them look it over before purchasing this Toyota Rav4 and they assured me it was as great car. Within months several things went wrong with the car that racked up thousands of dollars in repairs, way beyond the original cost of the vehicle. These were things that a mechanic should be able to see and predict, like the transmission completely giving out. Within a year I had put $12,000 into repairs on this car that they had originally assured me would be a great purchase. It was the transmission that really soured my entire experience with Ruby Isle. They sent it somewhere to have a rebuilt transmission put in, which took at least 6 weeks. It cost over $6,000, but came with a warranty, a warranty we were still under. A few months after the transmission replacement, my daughter drove the car to California to take a temp job for 6 months. A week before she was to drive it back home, the replaced transmission gave out. Her lease was up, she had to leave and was forced to buy another car to get home. I had called John at Ruby Isle as soon as this happened and he wanted me to bring the car in. I could not bring the car in as it was now dead on the ground in California. He said I should have given them more notice, even though I had called and not heard back from him for a number of days and there was no way to give more notice. This is how things happen - she's in CA and out of her apartment in days with no where to go and she can't get home. John said he would contact the transmission place they had used to see if there was somewhere she could take the car out in CA, but he never got back to me in time (said the transmission people hadn't gotten back to him in time), so that car is now a complete loss and I never got a cent back from the warranty on that transmission. I also never heard back from John again, despite his promise that he would look into the warranty with the transmission people. He completely ghosted me, haven't heard from him in months now. I suppose he figures it's over and done, but I lost over $12,000 on that car in less than 18 months after his assurance that this was a good purchase for my daughter. My confidence in Ruby Isle is shattered and I can never go back there. I will never trust their expertise, and I was completely taken for thousands of dollars, over $12,000, in the end.