I've only ever been here for tire service, but that has been several times (thanks to…read morepothole-riddled Indianapolis streets and debris-strewn Indianapolis parking lots!!). They are honest, trustworthy, fair, fast, competent...and they do not try to rip you off if you're a woman! Bonus points for being courteous and friendly every time. Highly recommended! :D

I was driving to Danville from out of state and my explorer broke down. Dave was extremely helpful…read moreand honest!!!

Jeff is always quick to get you in & out for oil changes but I have also used him for battery…read morereplacement and other repairs. Have always found him and his crew knowledgeable and eager. If it's beyond their capabilities, they'll recommend where you can take it for repairs. Prices have been fair and I receive coupons in the mail for money off on oil changes.

Recent Oil change was quick c and the employees experienced and knowledgeable about cars . Most…read moreimpressively the employees were pleasant and focused on providing exceptional customer service.

Took car in for oil change after calling ahead to see what the wait would be (we were told no wait,…read moreand we were there no more than ten minutes later). They were snotty to my husband about where we parked (there are "stop" lines painted on the asphalt right outside the office, but no stop sign, so we figured that's where they wanted us to leave the car before they pulled it in), and then told him an hour and a half. We high-tailed it out of there and down the road to Jiffy Lube. They got us in and out (AND vacuumed the car and cleaned the windows) in FIFTEEN MINUTES. And they were super nice. You can only deal with so many a**holes in a day. Don't waste any of yours on this Walmart auto center.

I've used them multiple times due to the convenience of being able to shop while I get an oil…read morechange. There's only two mechanics . One complains about working EVERY SINGLE TIME. There's always a new excuse as to why he doesn't or shouldn't want to. I'm not really sure how he still has a job. Definitely makes me question the quality of work he puts into his jobs.

I have dealt with Pence for almost 50 Years. I have purchased vehicles and used their service…read moredepartment for maintenance and repairs for numerous vehicles. The owners and service staff have always been responsive and professional in my dealings. I strongly recommend Pence Auto!

Was clean and friendly, great pricing and good customer service. Would recommend, any of your car…read moreissues to these guys

We were traveling with a travel trailer for the long Memorial Day weekend when we got a flat on our…read moretravel trailer. The gentleman was very helpful and even replaced the valve stems on two other tires before those could blow. I would recommend him to anyone needing help. We appreciate all he did for us.

Has a very good value to the service. Ridener has a lot of yeas of experience and if something is…read morewrong with the service you can bring it back into the shop as soon as possible no charge.

I had a tire blowout that ended up ripping apart a bunch of the wiring and electronics. Drew fixed…read moreeverything in just two hours, and the quality of his work was excellent. He really knows what he's doing. I highly recommend him!

Everything was smooth and fast! Very open with communication about what was wrong with my vehicle!…read moreDefinitely will be coming back again! Best value by far. Got exactly what I needed for a very reasonable price! Thank you!!