Impressed with this auto shop after one visit. Been to a lot of repair shops in 40 years and this…read moreone stood out. While in the Middletown area and Brake lights flashed for a few minutes. While waiting for my repair I could see and hear the top of line respect they had for each customer. How the whole shop worked in unison, provide customer rides while repairing their cars, had a sign on the wall that spoke of honesty and they have it her. I was told no problems with the brakes and didn't charge a dime and now they are my new repair shop. I live in Buechel but this place is worth the drive. They have another office in J-town.

I visited this place because a coupon came to my house. I had to make an appointment when I walked…read morein because they had no spots available. I have to go there again on another day. So, call ahead to make a reservation if you go here. The wait time was reasonable while they were working. Wi-Fi was available, so I could do my work while waiting. They did a good job explaining the various maintenance needs.

Very nice people to deal with. Adam was very helpful and explained everything in great detail…read more Also thank you for the water and coolkies. Levi I am " Nico's" mom, do you remember him ?

Came in for service inspection to determine clicking noise in front passenger area wheel. Turning…read moreWrenches performed their diagnostic in a couple hours and had an answer to my problem waiting for me. Great customer service...I was greeted with water and cookies upon pickup which was a nice touch in my opinion. Little things go a long way in this age. Definitely recommend these guys:)

Excellent service and great customer experience. Thank you so much, Monty for your help and advice.read more

There has been a change in ownership or management, and the experience I had will cause me not to…read morecome back in. From no call backs, to spending a whole day to tell me what was wrong, when I let them know what was wrong when I scheduled it, and was charged for them telling me what I already knew, to the new managing partner being very rude. He did just call back several weeks later to "apologize, but not sure what for". But his bosses called him about an email I sent to them. I hate writing bad reviews, but the management here lacks basic professionalism and I would not recommend using their services.

I needed an inspection on my car before I was going to buy it. I wanted to be able to have someone…read morethat knew the car brand and could hopefully get me in as soon as possible. I called a bunch of different places and they were either too pricey or they didn't know the car brand that well. I called A1 Autosports and he was willing to fit me into his busy schedule last minute and was very reasonable on the price. He was very thorough and a very nice guy. His shop is small but he does a very good job and is very smart with cars, his other customers vouched for that as well. I would recommend to anyone who needs an opinion on a car/ or car issue. 5 stars! :)

From the owner: General Mechanic, read more

I come to Big O Tires whenever my car is facing minor issues and it's always a pleasant experience…read more They allow you to book appointments through their website, but I usually get in and out quickly without one on weekdays. The guys who work here are always friendly, quick and efficient with their service. Handling issues that arise with my car are the bane of my existence, but Big O makes it much less stressful!

We have been loyal customers of this Big O Tires location for approximately 20 years, so today's…read moreexperience was extremely disappointing. One of our tires developed a screw in the sidewall. We were told they would not replace the single tire and that we would have to purchase four new tires, even though all four tires were purchased from this store just 13 months ago and were under warranty. Naturally, we questioned why the warranty would not cover the damaged tire. Our call was handed off to the manager, David, who was clearly angry that he had to take the call. He immediately became argumentative, raised his voice, interrupted us, and showed no empathy for our concerns. He was dissmissive and told us we could get tires elsewhere. When I returned to pick up the vehicle, I calmly explained that while I understood the policy, I felt his approach was unprofessional--especially toward customers who had been loyal to the store for approximately 20 years. He became angry again, spoke over me in front of other customers, argued about how long we had been customers, and threatened to delete our account. When I told him I was shocked by the way he was speaking to me, he responded, "I am not just the manager, I am the owner and you get what you give!" He then told an employee, "Air up her tire and get her outta here." I understand that sidewall damage may not be repairable and that there may be legitimate warranty limitations. My concern is not being told something I didn't want to hear--it is the disrespectful and unprofessional way the situation was handled. After approximately 20 years of loyalty, I expected much better.

I would this place 10 stars! Once we had a window motor looked at at Ken Towery's because it is…read morecloser to my home. The price seemed high to fix it. We took it to ToyoBrothers and they fixed it for more than half the price Ken Towery's quoted. They are very friendly, fast and fun.

We take all of our cars to ToyoBrothers and now our parents and friends take their cars there. They…read moreare thorough and honest and get the job done. Highly recommended!

They took the time to look over my car and its issues while also informing me on why was being done…read moreand what was found. Really felt valued while being there not just a customer spending money . They also had great prices. I recommend them for my repairs and upkeep if needed in the future . Amazing

Man oh man, if it wasn't for this shop I would have been in a horrible place…read more Spent good money at another certain shop that is "Toyota specific" in Middletown. And they destroyed the studs on my exhaust manifold from a simple bolt on magnaflow exhaust that should have been no more than 2 hours and a few hundred dollars. It left that shop leaking and loose, right rear cat failed and magnaflow honored the warranty and shipped me a replacement. Brought it back to have them swap the part and fix the leak. It leaked even worse and the owner told me straight to my face that it was not leaking and it didn't fit perfect cause it wasn't OEM. I finally find Eric with performance automotive and come To find out he even used to work at ams, so he knows what he's doing for sure. After spending 3 hours removing the old stripped studs and putting in new hardware, the magnaflow exhaust all went into place perfect like an OEM part . Had some other parts that needed to go on before a trip back to California and when I went to drop off truck my alternator was showing signs it was going out. Got all the parts together and he managed to swap that, installed my traction bars, do my carrier bearing on my driveshaft, and airbag cradles. Truck drives perfect now and while his shop rate may be "high" to some people, he actually is working that full hour and doesn't just sit around. I'd rather pay more per hour and less hours and ensure it gets done than some of these other shops in the area that charge less per hour but bill you more hours and mess things up like what I experienced that he had to fix. Overall you get what you pay for and simply put, He's the only shop I would ever go to out there.

Honest, good pricing, quality craftsmanship, and very professional. Its hard to believe that an…read moreauto repair business would have all of these qualities but they do. We will be taking our vehicles here from now on.

10/10 would recommend this place. Nick was very helpful and gave great service. I didn't feel like…read morewas getting ripped off or that anything was being pushed on me. If I have issues in the future I will definitely be back.

Been using Chip's Auto for years. Always does a great job for reasonable prices, and stands behind…read morehis work. Thanks for being there and taking care of business

Super good! Nice guys and have great work ethic and prices! Highly recommend. Honest workers.read more

Great service! It was fast & the staff was very knowledgeable & friendly. My husband, who has…read morealways changed his own oil, will only come here. He works out of town so the fast service & location is so convenient. Much cheaper than the dealerships & more dependable than Walmart. I was in & out in less than 30 minutes with my toddler in the car! It's great when you don't have to drag your kids in & out of the car.

I had my 2025 RAV4 serviced at the Valvoline center on Shelbyville Rd near the Madison Rd…read moreintersection in Middletown, KY the other week but I failed to take pictures for my review. I returned to take some pics today, informed the shop leader what YELP was and why I needed a few pics for my review. I was asked to not take any photos and leave the premises for 'security' reasons. So my 4 star rating just plummeted to 1 and I which I could give zero stars. Perhaps I now know why I drove right in to the bays and the parking lot was empty at this time a week ago. First time treatment for this 9 year all star Yelp elite member. I was willing to overlook the excessive cost, $131 for an oil change and tire rotation after my $15 coupon. Do not visit these places, EVER, By not permitting photos, my only question is...what exactly are they hiding? Find a reputable place that treats its customers with respect. BTW: they gave me a sticker to place on my windshield to return in 3 months; with OS-17 full snythetic oil, the recommendation is once/year with annual mileage below 10-15 K. Get it correct Valvoline (like I will ever use your service again).