The only place I would take my cars for repairs. They have serviced our cars for more than 13…read moreyears. They frequently recommend NOT to make repairs that would not make sense or that can be safely deferred. I would not take my cars anywhere else.

This is my first time using this business. It was recommended by another auto repair shop who was…read moreunable to fix our car. They didn't have the available means and thought it would need to go to a dealership for repairs. The dealership (we tried four) couldn't get us in for weeks. SMI was able to accommodate us within a few days. The workers here were very quick, professional, and didn't try to get us to spend unnecessary money. Prices seemed extremely reasonable. They have great communication. They have earned our future business, and I look forward to working with them again (although hopefully not soon).

Great Customer Service! Took my Jeep in to replace starter. They were able to email me an estimate…read morevery fast and pricing was very fair. Had her fixed up in no time!! Extremely friendly!! I'll definitely go back! Updated: We have now taken both of our vehicles in for a variety of different issues & customer service has been amazing every time!

Unable to perform a time cert repair for stripped spark plug threads. So if any of yall have the…read morenotorious spark plug blow out on ford 4.6 or 5.4 engines this shop will be no help to you.

Took my truck into Neutz & Tudor and as always they did a remarkable job. I was contacted and told…read moreabout a small issue I was not aware of as well. I trust this place of business and will always have my vehicle serviced there. They are competitively priced and perform Quality work every time!

i bought my car about a year and a half ago from Tommy Neutz when he was running the car dealership…read moreacross the street from this repair shop. recently he sold that and is exclusively running this business now. when that change happened, i got hold of him and asked him if he would still be doing my warranty work and would still look at my car before i have to drive it out of town like before, and he said yes, nothing had changed. now i've had a personal tragedy. my 25yo daughter took her own life, and i have to drive nearly 3 hours away to deal with things there in a week. so i got hold of Tommy today and told him this and asked him to look at my car first and he refused. he also said i'd have to go somewhere else for my warranty work. apparently all over a disagreement we had over some work i thought should be done just after i got the car which i thought was behind us, especially since he had only recently reiterated that he would be doing my work and all would be the same. he waited til i have no time to find another reputable place to do any work if a check finds it's needed and left me out in the cold. and this after he even invited me to church with him when i bought the car. i cannot believe he is leaving me in the lurch like this and not keeping his word. i know a lot of people think the world of Tommy, and i did too, but this shows me who he really is. i'm sorry to say it, but it's true. and now i will have to figure out what to do about this on top of what has happened to my baby.

Timely, quality service, and communication was great. Pricing was fair for what I had done.read more

I came to this place to get my wheel replaced after hitting a pothole and get a good deal. It was…read morea good decision. Kaiser was able to find a used wheel with minimal scratches for drastically cheaper than the dealership. Since then I hav been going to Kaiser for all my auto repairs. They are fast, kind and easy to work with on all repairs.

Easy to get an appointment. Quick service and the mechnicas know what they are doing. Reasonable…read moreprices for auto repair. Not cheap but reasonable!

Of all the bad service experiences that I have suffered over the past few years- Coric automotive…read moreis a hidden gem! I've never had to call him back with a complaint. He repaired a transmission for my Malibu; My sister's Nissan Armada; and my friend's BMW. I highly recommend him. And it's important to remember that he does have to make a profit, but his charges are STILL MORE REASONABLE THAN MOST! And I appreciate how he will alert you of any issues before closing the job.

Kavanaugh Complete Car Care Review While driving across the…read morecountry, my car developed broken stabilizer bars, and I needed help fast. After checking reviews, I found Kavanaugh Complete Car Care, and I'm so glad I did! From the first call, Karen was incredibly kind and helpful -- she quickly sent a repair quote, scheduled our service, and even arranged for a rental car to pick us up directly from the shop. The pricing was fair, the work was done efficiently, and the customer service was exceptional. It's rare to find a shop that treats travelers with such honesty and care. I highly recommend Kavanaugh Complete Car Care to anyone needing reliable auto repair and genuine customer service!

I reached out to this shop hoping for a quick tune-up on my 2004 F-150 4.6L Triton just spark plugs…read moreand ignition coils. I had already purchased brand new genuine OEM Motorcraft parts myself. All I needed was the labor for the install to save some time, since I'm perfectly capable of doing the job myself. They refused to use my parts, even though they were OEM. The policy is apparently no customer-supplied parts, period. I understand not wanting to use customer parts for more complex repairs, but for a simple tune-up like spark plugs and coils, it really shouldn't have been a problem with genuine OEM Motorcraft parts. It felt like it was purely about marking up the parts themselves rather than any real concern. For something as basic and straightforward as plugs and coils, this rule is ridiculous and frustrating. Ended up doing it myself. If you're capable of handling a basic tune-up yourself and just want to pay for labor to save time, this isn't the place their inflexible policy will waste your time instead.

I wanted to buy 4 tires. They said you only need two tires…read more I said, "I want to buy 4 tires." They said "They you don't need 4 tires . you only need two." I only bought two tires.

I found Brenzel when I was in the market for a used car and wanted to get independent inspections…read morefor the vehicles I was interested in. They got me in the same day both times I brought cars in and did a quick but comprehensive inspection of each one based on their checklist of about 50 items. They pointed out a few issues with each vehicle and the likely failure/necessary maintenance timing and approximate pricing to fix each one, as well as their opinion on each car versus asking price/mileage/age. Both of the folks I spoke with were friendly and knowledgeable. Although I had never been to this mechanic before, they treated me like I was a longtime loyal customer. The inspections were priced very fairly, in my opinion--$60 as of fall 2025--and their evaluations helped me negotiate an excellent purchase price. I won't hesitate to bring my vehicle to be serviced here in the future, whether it's for a simple oil change or a more complex issue.

Amazing, honest service! Alerted us to a manufacturer issue the company/dealership had not made us…read moreaware of. A fair, minimal price to diagnose the issue. We'll be back!

My car had several warning lights coming up intermittently on my car. I dropped it off and they…read moresaid this happens sometimes when you leave the gas cap not tightened. Checked everything and test drove it three times. They reset the panel, lights did not return, they have not reappeared for me. No charge! Another time I pulled in with a burning smell from my engine, after 30 minutes they said I had a plastic bag stuck under the engine that was melted. No charge! Very honest, good service, when I do have something go wrong again, this is where I will return!