Once again, today, Big O went above and beyond getting my service work done in a very timely manor. It really helps to make an appointment and tell them what you want done. If they know you are coming at a certain time they can get you in/out quick. I made my appointment for an oil change, filter, tire rotation and over all check up and I was out in 45 minutes. read more

I took my car into BIG O TIRES today to get a screw removed from my tire, and the service was absolutely amazing. Josh Mattingly went above and beyond to make the process quick, easy, and stress-free. Everyone was professional, friendly, and had me back on the road in no time. Excellent customer service and highly recommend BIG O TIRES! read more

FULL 5 stars!! I have used this location 3x now since I'm often in LaGrange on business. First time I had 4 brand new tires from St Matthews and then a week later, got a nail in my tire! Big O LaGrange was quick to fix my tire and get me on the road. 2nd time I needed them for a dead battery and they noticed a bad cable and had to replace that burnt/damaged battery cable and new battery and although costly (but reasonable), they got me replaced and on the road timely that morning! I did have the go back a 3rd time because that battery cable had come loose and wasn't connecting properly and resulted in dead battery, but I called and spoke to owner/manager ahead of time to discuss the situation. He was very kind to listen to my situation and assured me he would personally monitor the ticket and to come in when able. I was there the next morning and they took my car back immediately, made the correction/adjustment and I swear they must have checked my fluids, air in my tires etc because my car felt like it was driving better when I left! The owner/manager even came over personally to me to hand me my keys! This business is honest and easy to work with. I highly recommend. (St Matthews location is great too!!) read more

I truly can't say enough good things about this location! The entire staff is extremely service oriented. They have great turnaround times for tires, rotations, flat repair, etc. I've brought vehicles here for other routine maintenance items as well in the past because I can trust they're not trying to harpoon my vehicle based on commission like what seems to be commonplace at dealerships these days. I can also count on them performing the work at a very fair price which should be a major plus in anyone's book. 5 stars all the way! read more

To resolve my complaint about being ripped-off by Big O in Lagrange KY, Lana with customer service left a message referring me right back to the store in Lagrange. Why would I want to talk to the people who ripped me off in the first place? This was obviously an automated negative feedback response in an attempt to make Big O look better. I stick to what I said. I will never use Big O again. read more

I have used Big O Tires in Lagrange for many years to service and maintain my vehicles. All the staff are excellent, but I especially want to acknowledge Josh Mattingly. Josh goes above and beyond to keep me informed on any repairs that are needed or being done on my vehicles. Josh runs diagnostics, explains what parts are needed, and gives me a cost for repairs before any work is done so I am not blindsided by the price and can budget accordingly. Big O uses quality parts and provides fantastic service. When I take my vehicles to Big O, I know they are in good hands and will be serviced by mechanics I can trust. Highly recommend them! read more

Blew a tire on the way to Tennessee, had us back up and running in less than a hour! No up sells just fixed us up and got us on our way! Truly appreciate all your help! read more

Good people with great service, I couldn't be anymore satisfied. I got a tire rotation along with a break inspection and it went by surprisingly quick. I highly recommend!!! read more

Great customer service. Very helpful and very kind. Performed an extensive analysis of the issue we were having on a Jeep Wrangler in the middle of a road trip. Determined possible battery issue and replaced within an hour. Thank you Robert for your helpful analysis of the scenario. read more

I was in need of rear brakes. Although they had a full schedule, My car was fully taken care of. I highly recommend BIG O in Shelbyville!!! read more

I've been coming here for 8 years and ALWAYS been happy with the service! I get fast, friendly service and great prices on tires. Thank you for being awesome! read more

Despite most of the reviews here Big O in LaGrange has been dishonest with me, worst case, or wildly overpriced, best case. I took my truck there once because I had a headlight out and they said the only way they could fix it was to take the whole front bumper off and it would cost me around $100. Ultimately took it to a friend who owns a body shop and the bumper didn't have to come off it just needed a $10 light. Another time I had a brake problem, Big O says $700-something dollars which obviously sounded high and I told them as much. They said well we could probably get you out of here with a basic job for $400-something. Thanks but no thanks and I took it to Brakeway and got it done for $225. I'm not sure I believe all the reviews on here about how honest they are because my experience seemed at least to be quite the opposite. read more

We will never take our cars anywhere else but HERE! Big O in Lagrange is the best! Very trustworthy, extremely fair prices. We won't trust our cards with anyone else! read more

Excellent service from these folks. Driving a truck I'm not familiar with and a warning light came on. Pulled in behind a service bay and even though there were a lot of people there and lots going on, Travis ran out to help me. He immediately knew what the issue was, fixed it and sent me on my way. Really appreciate the service these guys give. I'm not the only damsel in distress they have helped here in LaGrange. Kudos to you guys! read more

This place ROCKS!! My dad swears by this place & now I know why. He took my car in about a week ago to get one of my tires plugged and they didn't charge him for it. He went back a couple days later for 2 new tires on his Avalon. He had called in advance & since they have his car in the system, they knew what he needed & had the tires for him the next day. So, upon Dad's recommendation, and the good service he has received, I headed there today about 3pm for tire rotation. Service was great!! Super fast (less than 30 minutes) and they didn't even charge me!!! I really appreciate their kindness and great customer service. Don't change a thing! You guys are awesome. Merry Christmas! read more

Been doing business with Big O Tires here in Lagrange for 7 plus years now. Never have I found a place that is this consistent with superior service With no exceptions I have ever seen! Time after time they have amazed my wife and I. We had a brake caliper freeze up a few years back and even though it had just ran out of warranty they covered it without being required too and without us asking or even thinking they had a responsibility to do so. We buy all our tires from them and do many of our repairs that they are able to do there. Normally my wife will call me and check with me on repairs or tires to make sure she's doing the right thing and cost is ok when she Has to go to a garage but with Big O Tires she goes and whatever they tell her she knows she can take it to the bank and that they are giving her the best possible advice and she knows she can trust them 1000 percent! That's huge! You just won't find any better tire place anywhere and I would bet it would be very difficult to find one that even equals these guys! read more

We've brought all of our cars here for years and they have really earned my trust. Multiple times I've come with an issue where they could have taken advantage but instead redirected me to cheaper/better options. read more

Greg, give Robert (manager) and crew a pat on back, raise, whatever. I had a flat. First estimate was 1.5 hrs. I am 2 miles from home and no transportation, 2 dogs that have been stuck in the house for 11 hours. Robert made it happen. 45 minutes, in and out. Robert is the best. Keeper. read more

I am very impressed by the quality of work that is done here. Robert was great, he took the time to listen to what our problem was and fixed our tire problem. read more

I was in a huge hurry, and they were beyond busy. Brandon stepped up and found a quick solution and got me on my way. I really appreciated how they took the time to find a workable solution instead of dismissing me. Great service! read more

I have been doing business here for years. I have never had a bad experience. The best compliment that I can give a business is to say that I trust them. I trust Greg and his staff. I have always received quality work and great customer service. read more

Robert and his staff are excellent. Working in the service business my self I can say with out a doubt they are hands down the best tire service any where to be found. read more

We stopped here while traveling due to a tire leak. The customer service was one of the best I have ever experienced! Brandon was so helpful and willing to do anything to get us on our way as quick as possible! I can't say enough- they were all great! read more

My at wouldn't start after work and that was after five pm. I was referred to come here and they tested it and replaced it in thirty minutes within the last hour of their daily business! Josh was very nice and super friendly. Very glad I was recommended to come here and I'll absolutely be back when I need fixes to my Kia Soul or tires in the near future! I would absolutely recommend you give them a chance to make your car trouble turn into a great day after all! read more

Robert and the entire crew at Big O are excellent. They always fit us in, explain any issues, and they get things done quickly. Their service is spot on and their prices are very reasonable!!! Wouldn't go anywhere else!! read more

I've been taking my vehicles to Big O in Lagrange for a number of years and have always had good, dependable service. The staff are friendly and helpful. I have recommended them to friends and family and my two 19-year old great-nephews who just bought cars last year take their vehicles to Big O for maintenance and service. Great job guys! read more

My mom and I came to big o this morning of April 6th 2019, we had to get all four of our tires replaced and an alignment and we went ASAP they opened and they were quick and really helpful thank you Brandon Compton read more

We were about 1100 miles from home on vacation. Our gravel shield came loose and we went to Big O Tires, as it was the closest shop to where we were staying. It took them about 30 minutes to fix it and they insisted that we didn't need to pay. I can't attest to the quality of their "normal" work, but their character is outstanding. read more

I've been coming here for several years. The staff is always polite, respectful and HONEST. If your vehicle doesn't need work, they tell you so. And the work they have done on my car has always been top-notch. Good quality and honesty are important to me and that's why I'll always use these guys for work on my car. read more

Got in there without an appointment on a Saturday, and it was ready in 3 hours. They also installed my wiper blades (which I didn't buy from them) and a new headlight without even charging me for the labor. AND as a new customer they gave me a gift certificate for a free oil change. Good, new tires will never be cheap, but these guys definitely go out of their way to give you a good value and keep your business. Will definitely be going back the next time I need tires or some basic vehicle maintenance. read more

I've been going to Big O in LaGrange for greater than 20 yrs n my latest visit reaffirmed my loyalty. They made right on a problem that any other place would have charged at least the cost of parts, but they covered ALL costs read more

Honest, friendly, fairly price. Every experience with this location has been very positive. They have my business.