3.5 stars is all lies for this tire choice and Marco is the man ...! Marco literally went above all expectations and impressed me by his outstanding customer service seeing eye to eye with customers is the key and he's got it...! read more

I called to have my thermostat replaced. The third party/outsourced agent on the phone could not answer my questions and just wanted me to schedule an appointment. Since I was in a rush to get my car fixed, I accepted the appointment. She then asked if we wanted an oil change as well. We asked how much and she quoted 62 dollars. When we arrived, the man at the counter said they needed to diagnose it themselves (because Auto Zone diagnostic was unreliable) which I could understand, but I feel like he was not very clear and was trying to double talk. And he also said they would probably need it until the next day! The cost was going to be more than I thought was fair ($400) but I was still willing to do it as I needed the car to be fixed right away. When I asked about the oil change as well, he said it would be $120!! I said that is NOT what the outsourced agent said 10 minutes ago on the phone, and he said those agents don't know their pricing!!! The whole thing was just not sitting well with me so I told him forget it! I went home and called the mobile mechanic Auto Zone had recommended who came within an hour, fixed it in 1 1/2 hours, and charged less than half! It was the THERMOSTAT. THANK YOU Auto Zone and Chewy the mobil mechanic!!! Maybe Tire Choice should just stick to tire jobs because those seem to be the only good reviews here! read more

I brought in my car for service and I had to return for them to reset the maintenance light that came on. I was charged $75 for diagnostic. The front desk person indicated that upon leaving: "I should have reminded them to reset the maintenance button." There was no courtesy and I was not happy with this service. While the person is figuring out to reset the light, he sat in my car, driver side, he has a sandwich in his left hand, scanner on his lap the cellphone on his right hand. He is totally confused, I don't think the mechanics are experienced enough, they lack knowledge of what they are doing. read more

What a bunch of p.o.s. They're out here diagnosing things that aren't even wrong. They did it twice to us. Over 6k gone because they have no idea what they are doing. Also check your receipt. They lie like no other. Charged us for new genuine parts they put on old "refurbished" ones from auto zone that have already failed less then a month. They're Definitely acting in bad faith. We also asked them to do one thing and fix it when we brought it back for it not working. They chose to do something else and charged us without having gotten an okay. Shady shady crooks. read more

Rodney and Micheal Are great they alway meet my automotive needs. And Christian, is a tech. Who always takes care of me when I have low tire pressure or a nail in my tire. They have great service and good quality work. Thanks gentlemen keep up the great work!!!!!! Patrick read more

El peor lugar del mundo para llevar tu auto a que lo reparen de cualquier arreglo porque antes era otra compañía y como ahora es una compañía de Nueva York cobran demasiado caro por un simple arreglo o simplemente por cambiar y poner unas partes como los frenos estuve averiguando los precios de lo mismo en otros talleres de mecánica y tienen precios más razonables y justos porque aquí te están robando tu dinero y tampoco confío en su experiencia por lo que veo se la pasan es viendo televisión read more

I called asking to get my tire patched and the gentleman who answered the call was very kind and honest which i really admired. I have called up another place before calling here and they were really rude. But luckily here it was the complete opposite. He told me that he would normally take people in, but he was really backed up today and wasn't able to squeeze me in.I was looking for any availability today but unfortunately I wasn't able to find anything due to them being busy. I don't blame them especially since it is Labor day and one of the few open. read more

I got a flat tire....AAA came and put my spare on. I called the Tire Choice Service Center in Riverside, CA and they told me to come on in and they would see what was wrong even though it was almost closing time Mike and Gus got my tire patched an put it back on my vehicle for NO CHARGE!!!! Devin even helped me get my spare put back in my car. Thank them all for the quality service they provided and for a job well done! read more

My friend had a nail in her tire...Jim & Gus not only fixed the tire in less than an hour... it was NO CHARGE!!! What great guys...and service!!! Women & seniors out there-take note!!! Tire Choice 8994 Trautwein Rd. 951-653-6800 read more

I was at work and my wife's vehicle needed an oil change, read some good reviews here and decided to have them take care of it (I usually do my own oil changes). My wife calls me and tells me the entire bill of work these guys worked up. They wanted to do EVERYTHING, oil change, air filter, spark plugs, brakes, transmission fluid, there was more but this was months ago. I arrive on-site, and asked for an explanation, as I just changed the brakes and and air filter months ago. There was no explanation, just that this is the work they suggested. I asked him to just change oil and oil/air filters and we'll take it from there. It was time to change the oil/filter again a couple weeks ago. I could not loosen the drain plug no matter what I used. Please see the photo below. Before anyone thinks I stripped it, this damage was done after I tried using 6 and 12 point sockets (where there was no stripping damage). I had used vice grips and channellock tools and let me tell you, I had a VERY good grip on the drain plug, it didn't budge. So I had to drill a hole into my pan, replace the pan at 60 bucks. Anyone that has replaced a pan, I had to use specialty bond and it took me around 3 hours of my time to get it done. The oil filter is supposed to be hand tight. This too was impossible to budge; I had to use vice strap clamp to loosen. Do I think they welded or glued? No they weren't that petty/smart, they obviously used a power tool to tighten both with 50 pounds of torque behind it, which is a big no-no. The cherry on top was the air filter. They clearly didn't even change it. My vehicles factory air filter was still installed (I buy factory brands when available). I know for a fact they dont have these on-hand. Would not suggest this place to anyone! read more

Tire Choice Auto Service Centers - Auto Repair Near Me - Riverside, California

With how convenient this place is I wanted to love it! Sadly that wasn't the case... between miscommunications and attitude it's safe to assume I will NEVER be back. I highly suggest having Michel STOP answering phones and interacting with customers. Between the horrible customer service and service on my car it's safe to say the quality just isn't there. I know the manager Rodney tried making it right, but they still fall short of customer service. When I tried telling them about my concerns they brushed them off and still proceeded to argue why "they were right." read more

Literally pulled up . Employees sitting down outside shooting the ?!/! . I'm standing in the store by counter and no one even acknowledged me . I will take my business elsewhere . Apparently they have too much work . read more

These guys are the best. Brought my car there to repair a flat tire. They were busy, yet they repaired my flat tire free of charge. Best customer service and highly recommended. read more

Great people and provided excellent service. On time and fast service. Highly recommended read more

Took my car in for a visibly bad oil leak, tech claimed there was no leak (weird, when it's was obvious). Then proceeded to tell me that the whole engine needed to be rebuilt, and that I needed that done, and they could do that. Took it to a friend's mechanic who I trusted, and was told the head gasket was leaking and it would just be a $42 part and a couple hours labor. Unbelievable. It's places like this that give car mechanics a bad rep. read more

We got a flat tire during our road trip to Arizona and came across this place to try and change our tire. Their tires were good price but we didn't even need to change it- Rodney just patched up the tire and had the best customer service!! He not only saved us money but our trip. The place also has very clean bathrooms and a nice facility. Thank you so much for the best service! read more

Place has very bad customer service. Go somewhere else. I scheduled an appointment for an alignment the following morning and when I got there they had told me I was going to have to wait 3 hrs! Because they had been working on cars from the day before! It was better as Goodyear. This new place tirechoice? Terrible. read more

Today I went in for an oil change. I made an appointment this morning and booked for the same day. I was in and out in less than an hour. The service is fast and efficient. I will be coming back here again. read more

Brought my car in for new tires the price was high compared to every other shop oh well I thought spend a little extra get some extra but that wasn't the case the car was there from 11am to 6pm when I got home one tire was missing a center cap had to drive all the way back for them to instal it then the next day after washing a pound of grease and goop from the tires to find all 4 rims scratched with identical scratches on all 4 the guy inside Rodney was cool the technician with reddish brown hair with a sultans t shirt on was the one who installed my tires after this I won't ever go there again and I recommend mom and pop shops you can find them all day on offerup should of gone that route read more

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I am constantly having problems with getting nails and screws in my tires. If the tires can be repaired, they do it at no cost. If I need new tires, they get them for me in a timely manner. They are always courteous and helpful. I recommend them for oil changes and other services too. read more

These guys are incredible. We were in town for just a few hours and needed to replace our trailer tires, they didn't have them in stock but made some calls and found them at a tractor supply store down the street. They let us know that if we wanted to pick them up they would put them on and only charge us for changing the rims. They got it done in record time so we could get back on the road. Not only that but they also gave us a new pin for our hitch (we had lost ours), aired up our spare, and replaced the valve stem. When it came time to pay the manager told us not to worry about it and just glad he could get us safe and road worthy. WHAT?? I wish these guys were in Vegas, I would give them all of my business! Amazing crew and customer service, so refreshing to find these days!! You guys rock! read more

These guys were amazing. I had 2 tires repaired in about 15 mins. In and out and on my way in no time. The staff is super friendly and helpful, and the prices were excellent. read more

Car is now basically undriveable after the alignment technician made adjustments. Tire Choice Auto Service Center on Camino Real in Jurupa Valley did not even attempt to put it back the way I drove it in. Apparently when I dropped my car off, they started mine, but put another car on the alignment rack instead of finishing mine. Then, "needed more time". Next, I was told I would have to leave it another day. Finally, I was informed they couldn't do the work today because the guy "who knew what he was doing" could work on it tomorrow. Seriously, does any of this sound encouraging? Update - took it to Red's Shop and it was set perfect in 25 minutes and they charged me $30 less than Tire Choice was going to. read more

I stopped in on a Saturday morning for oil change and brakes (was told from my last dealership servicing that I'd need brakes soon). Rodney said they could be done in about 3 hours. I got a call about an hour later and he asked if I could come in so he can show me the brakes -I was expecting the worst. He showed me that they were nearly brand new and would NOT need brakes any time soon. He also showed me that I had a leak from the radiator cap and was able to get that fixed. Thanks Rodney (and Tire Choice) for being so efficient and friendly throughout!! Will definitely be coming back!! read more

Great and fast service. Replaced a tire and rotated the others. Will continue to get my work done at this shop.

Great job and thank you soo much...these guys are the best. Thank you and wtg fast and friendly

I have taken my car in several times once for a oil change then I took it back because the car had a leak so then they said the leak was from the power steering cost for repair $846. 75. After that I still had leeks took it back again then they said the timing cover gasket was what was leaking cost for repair $2681.18. Took it back their were still leeks. Worst company I have ever used. I would not recommend this company to anyone. And still my car is leaking. read more

The tire shop was ready to close with many cars to service, Rodney graciously took care of a tire patch! Great service, very professional and customer care is supreme .. thank you Rodney ... read more

I went in on September 5, 2023 to get front brakes done and get oil changed. The cost of the front brakes were outrageous. The individual at the front had a very bad attitude! He refused to work with me on the pricing, so I declined the work!! The oil change wow! I was standing there the whole time and I did not see him check any of the fluids at all!! The person at front said it's part of the service that they check them all! He said that he had his best mechanic working on my car! Really??I had him check them again. Reluctantly he went and asked mechanic to recheck them!!!Still didnt really check. But he put almost half of gallon of the windshield wiper fluid!! His best mechanic. I don't think so. The person at front was Vincent. He needs to get an attitude adjustment. I've had work done on my car before but, honestly, Im going elsewhere for future mechanical work!!!Terrible!!! read more

This is not the same company with all the good reviews. They bought the old company out. I purchased a 3 year alignment 9 months ago and they won't honor it any more. When I say bought out the company, they bought everything. Certified tires is no longer the company. But it's as if they merged with them as advertised on their website. $350 down the drain. But I've been going there for years. They lost a good customer. read more

Tire Choice Auto Service Centers - There website - Auto Repair Near Me - Riverside, California

I needed some tires and this was the place I used to frequent so I gave it a shot. I'm sorry that I did. Service writer said maybe 5 words to me. Didn't get to choose what tires i wanted he just typed at his computer for 5 minutes saying not a word to me and handed me the paper to sign. I wanted some kind of warranty for the tires but I was never asked. Also its laughable that on the receipt it says that customer declined these services, dude literally never asked me anything. So thank god I needed to jump start another car right after leaving here and driving home, because when I popped the hood my oil dipstick wasn't in the hole and oil had started puking over the engine and hood... this could have become a huge issue thank god I noticed. Been going to this shop for at least 5 years now and this was my LAST visit. The service writers you used to have were so nice and inviting. The big guy now seems like you're literally inconveniencing him by just being there, even though there's no cars in the bays. I can see why there are no cars here now! My last review of this place was 5 stars but since then the name of the place has changed, got bought out or something I'm assuming. I would never go back again now. If I could give 0 stars I would. read more

The reason why I'm giving this location a 5 star rating is due to Matt. The manager that was on site today, I dropped off both of my cars around 2:30 and he was more than glad to accept. He also gave me the promo that's going on. Matt was also very welcoming and helpful when I got there. read more

Worst service. We pulled up to get our tired change, and they denied service. There was another guy free and the other employee said no I have to do an oil change. Overall horrible don't recommend. read more

Walked in for an oil change my car was ready in a little over an hour. Very happy with their service. I will definitely be returning.

I am so happy I found Tire Choice. I've been bringing all of our cars here for the past 2 years. The mechanics are efficient as well as knowledgeable. They always take the time to talk to me about my car and show me what problems they find. The managers are always happy to stop and help me with any additional questions I have. My cars are always ready same day of not first thing the next morning. It's simple, bring your car in, wait in the lobby or get a ride home, come back pay your bill, get a receipt and be on your way. My husband and I bring all our vehicles here and they all run great thanks to Tire Choice. I highly recommend this place! read more

Always my #1 tire place. Sometimes short on staff, but I trust them with my vehicle and quality products.

This place is great because you get quality work for a reasonable price. I've been here a few times to get my tires rotated or patched up and i've never had any issues. All the guys here are knowledgeable and take the time to help you out. I'm glad this place is around especially during these rough times. Check it out if you're in the area! read more

They used to be good. But now it seems like I am better off going to Walmart. The service is lacking ever since they changed from Goodyear. read more

Made an appointment 3 days in advance to fix a problem they've already "fixed" twice. Just a simple actuator. After dropping my car off at store open and having it there for most of the day, I called to check on progress after hearing nothing and was told to bring it back in 3 more days. I told them I could leave it for the next two days since I'm off work. Nope, bring it in 3 days. Why? "Other jobs ahead of you." You could have told me that when I made the appointment, or when I dropped it off in the morning. No apology. No concern. Waste of my Saturday. read more

I took My truck in for a 4 hour job. (According to dealership). But I wanted to save a little money so I took my truck to tire choice, said they could beat there price. It took 2 days. No good, I could of got the part's My self and YouTube it. I learned a lesson. read more