I have been dealing with Discount Tire since they first came to Columbus in the nineties. I have…read morehad nothing but great service. I tried a competitor with a similar name and they put the wrong tires on one side then wanted me to wait on line to have their mistake corrected. I went back to Discount tire

we had an issue with our car shaking on the way home from work yesterday. The young men there were…read morevery courteous and professional. They had the issue fixed and we were on our way. Even though it was close to closing time they did not rush through it and they made sure our car was safe to continue. I highly recommend the Lancaster location.

got in and out within a hour to get my tire sealed. friendly employees close to…read morehome. no complaints here

They scheduled me for an appointment only alignment at 9am…read more I showed up and they tell me it was scheduled for 8:30 and I need to reschedule Never mind that I called at 8:40 to let them know I was on my way They said it was ok and I drove for 20 minutes to get there just to be treated like shit by the manager from the first office on the right Wouldn't let me talk never showed me the minimum amount of respect or politeness any customer deserves will NEVER be back here with any vehicles on my fleet Take your $ anywhere else

I told them to change the 2 back 3 times ! I look out they got the front tires and unmounted !…read moreUnbelievable ! -Five stars

Trevor and Shaun have fantastic service, turn-around time, and very personable people. They're…read moreappreciative of walk-ins, which isn't very common anymore. I checked in my car at 8AM as a walk-in, they said they wouldn't be able to get to it til 11. Then, they called at 11 and said it was done!!!

My go-to place when my car is having issues. Love these folks always understanding and helpful.read more

Excellent service and skilled mechanics, highly recommend for all of your vehicle repair needs.read more

Buying tires, in general, is expensive. Which is why often we have them patched or only replace two…read moreat a time. Service is also at a premium of money and time. These places are busy and stay busy. I have found it is always a better outcome, when possible, to shop for tires online and then have them shipped to a shop for installation. This avoids the frantic decision making of picking out something because it is available and thus compromising on warranty, quality or prices. Please keep in mind, none of this is a critique of my experience with this branch. It's merely a commentary on how I approach this process. Regarding my recent experience: communication with the shop was efficient and effective. They answered calls quickly, described their current workload and scheduling concerns clearly, and maintained a pleasant, professional demeanor. Due to a snow storm, my shipment was delayed a couple days. Since I had ordered the tires independently, none of this blame in delay fell on them. (Even if I had ordered through them, realistic expectations have to be kept. These guys aren't driving trucks over from Indiana.) Once i had been notified that my tire shipment had arrived, I called the shop and made sure they could get me in and finished on that day. I then arranged towing through OnStar. I sent my keyfab with the tow driver and waited my call from the shop. With about 2 hours left in their workday, I got my call to come pickup. A short Über later and I was at the front desk with an hour to go. Now here is the important part. Don't bail on the review too early... The technician slid the bill across the desk to me. My eyes, of course, drew immediately to the bottom line where, to my dismay, I found a total more than 3x my expectation. At that same moment, the technician clearly explained each line item, breaking down how he had discovered the object logged in my tire. He then patched it and rotated the set for me. I thanked him for his hard work on my behalf, however, I was the guy who had a set of tires shipped in that day. He apologized and slid my key back into his hand. He explained that he was going to have to let his boss know there was a mixup and to please bare with him a moment. I saw him go over and say a few words to his manager before immediately leaving out the door. The manager quickly wrapped up his phone call and came over with a pained look on his face. He, of course, now remembered my call and what our plans were. He apologized and asked that I please have a seat as they would take care of it right away. And they did! By 6 o'clock close the manager personally pulled my car up with its new tires installed. And with a final apology handed me the key. I asked if I needed to sign anything for him and he started that he waived the charges due to the mixup and my inconvenience. Now, I don't expect that this is the type is place one should go to if they are looking to get a free ride. But my recommendation is this, and I believe it a strong one: go here if you want to deal with someone with integrity. There are a dozen different ways this could have been managed in a disagreeable fashion. What I found was a team who was willing to own a mistake and work hard to deliver a good outcome. They didn't put it off or displace blame. They just went to work, right away, to do the right thing. No need to ask me what I wanted to do about the problem... They knew what I wanted. They just got about the business of delivering the service I had asked them for in the first place. And to top it off, they put a value on my time spent inconvenienced above the time they spent in effort. If that doesn't speak volumes, I don't know what does. You might choose to take your business some where else, to your folly. For my part, they have earned my loyalty.

spent $1000. on new tires and keep getting tire pressure errors. went back the next day and the…read moreguy at desk said it was fine when I left yesterday and said everyone was on break when they close in 90 minutes and wouldn't help me. terrible service.

I found myself needing a new car after mine got totaled...Howie was amazing at helping me through a…read moretime a was feeling overwhelmed and upset dealing with the insurance company and everything. He was so personable and even bought me lunch from their food truck outside. The finance lady, Leia I believe was the nicest! The day after I purchased my '18 RAV I drove her to Virginia Beach for the weekend...she runs great!

Visiting great grandma from NYC and of course service lights came on…read more Not wanting to risk driving back with the lights on and a known recall. I am soooo glad I called Buckeye Honda. They were able to get us in diagnose the issue and EVEN had the part in stock!! Fixed the recall and the issue within about an hour. Lindsey and the entire crew was so kind, professional and efficient! I would not hesitate to bring our car here again! Also they have a wonderful play area and everything is super clean and spacious. Only negative is my toddler was super bummed since I had promised him a shuttle ride but turns out we didn't need it since our service appointment was a lot shorter than I anticipated! Thanks again everyone!!

Were priced about right though "inspection fee was high for what the issue was. They found my…read moreissue the first time. Will use again!

This place is absolutely terrible. The owners are nothing but scam artists and frauds. I took my…read morecar in for an AC repair, and when I took it home, something was leaking from my car. When I took it to a real repair shop, they said something internal was broken and that a cover had been put over it to hide the damage. Disgusting. Additionally, the AC only worked for two months, because it turns out they did it wrong. They charged us a pretty penny for the services we got there, and nothing in our car actually got fixed. NEVER go here. Not if it's convenient, not if it's cheaper than another place. It's just a big, gross scam.

I called Kreager Tire asking for an estimate, told them I live on a gravel road and travel for…read morework, Winters can get stupid out here in Roseville area . Boy they hooked me up! They got me into these Toyo tires that a have excellent tread and come with amazing reviews. Thank you once again for taking care of me, you treat me like family and I'll never go anywhere else!

Service Manager lies to your face. I've had 2 different vehicles I've took there because it was…read moreconvenient and wanted to support a local business. Both vehicles had repairs that cost over $3000 each and both vehicles had to go back for more repairs because of sub par service. The latest incident they done repairs last July worked fine for 8 months then returned for repairs ( had oil in coolant) had vehicle for a week said they cleaned a tank and replaced a hose at no charge. Said everything was good so picked it up and parked it then went to drive it a week later and coolant draining on ground. Now they say head is leaking and want more $$. I do not recommend this company.