When I got to my place in fern Glen I noticed a valve stem on my truck tire had split. I managed to…read moremake it to McCarthy's in town. They took me in right away and fixed it. I was in and out in 10 minutes. They also charged me next to nothing. Good people working here, highly recommend.

My husband was driving home from Tennessee. I needed to find a part for his diesel truck. The…read moreservice manager went out of his way to find the part. Even allowed my husband to go get the part with his car because I had no one to pick it up. Got them back on the road so he's home safe that evening. Can't believe how far they went above and beyond to keep people safe out on the road.

I had to have a tire replaced that was under a warranty. I ordered and it arrived the next day. I…read moremade an appt for 3pm for the tire to be replaced and balanced in addition I requested all the tires be checked for pressure. My car wasn't taken into the shop until 3:45pm. Then when it was done ~ 4:15pm, I asked the mechanic if he checked all the other tires. He said yes. When I drove off, the new tire had 37lbs and the other three were at 29lbs.

Careful if you're spanish and you come in here and have any questions about an inspection…read more No respect.

The employees are friendly and professional. I needed rear brakes to get back home on Labor Day…read moreweekend. I got an appointment for Sunday at 1 pm, and scheduled online. The employees did not see the appointment and took multiple other appointments first. I don't want to assume they were ahead of me in any queue, but I didn't get brakes until Tuesday. I called several times to inquire because I was told that if they couldn't get to me on Sunday that they would get to me Monday. Monday was Labor Day, so it's likely a smaller crew was working that day. Employees may have called off at the last minute, too. Recommend management look into online scheduling system for gaps or glitches. I was given an accurate cost estimate. It cost $559 and some change for rear brakes (including rotors) for my 2019 Mitsubishi Outlander. The Labor costs seem somewhat standard--moderate to high cost. Parts are marked up, seemingly over twice the cost. This seems the norm in our post-Covid economy and current Presidential administration. Family members do a lot of automotive work, so I am familiar with costs. All the aforementioned being said, I am grateful to the Hazleton Firestone for getting me back on the road. Holiday weekends are always a bad time to need car repairs. I appreciate Reilly's professional demeanor, and clearly explaining everything related to getting new rear brakes. He was thorough in explaining recommended future services. Thank you for a positive experience!

I made an appointment for an oil change tire rotation. Brought my car in at appointment time and…read morewaited across the street for about four hours before I figured I should give them a call and see what's going on. They told me that my car would be the next to go in so I sat nearby where I could see the garage bay doors. When they finally brought my car inside, I kept an eye on things just to see how quickly it would be done and not one of my tires was taken off to be rotated. I of course was still charged for a tire rotation, I do have to admit the price for the oil change was decent if you're willing to wait 6 1/2 hours for it to be done

If you have service here beware . I paid to have a transmission fluid and filter Exchange . The…read morefluid was replaced but the filter was never replaced and I was charged for this . I am certain the filter was not changed due to the fact that the exhaust y-pipe had to be removed in order to have the filter removed . Upon inspection after service was complete I noticed that none of the bolts or nuts had ever been touched and there is obvious signs that this service was not completed correctly but yet I was charged for a full service . I no longer trust this dealership and would strongly suggest looking for somewhere else they are not trustworthy .

Service department has been nothing short of professional. Even better, they're on top of the…read moretechnology their younger customers are using - I could just email a copy of my insurance card to them and they were able to print it out. I know my car is in good hands whether I need an oil change or a part replaced. I'm currently using a loaner car from them and I can tell it's in excellent shape.

Walmart auto hazleton pa Have Spanish lady working Tells me to make Apointment on app.Doesnt know…read morehow to answer questions about auto care.March 2025 Doesn't understand English Tells me to look my problems. Up on app to.Wont be going there

Never anybody behind the desk. I always have to hunt somebody down no matter what time of day it…read moreis. Also they refused to change out my light bulb in my 2014 Kia Sedona. They told me they would do it. Then came to me afterward and said no it's to much work.

Good place, good quality service and professional environment. Prices are fair and they have a good…read moreway of explaining problems to folks who don't know about cars.

Independence Toyota is a small dealership located right outside of Hazleton, directly across from…read moreWalmart. I have been here twice for warranty work and they have been nothing but easy to work with. Service entrance is on the side of the building with two covered drive-up lanes. The waiting area is nice enough for a dealership with seating, Wi-Fi, power outlets, and coffee. My second appointment was also completed faster than expected, another plus. Overall, Independence Toyota was the right choice for my warranty work.

My driver side window was stuck , told me they couldn't look at without charging a $150 plus tax…read morediagnostic fee , very ignorant and legalized robbery , bought last 6 cars here brand new , every time we come new fees , last time here thanks Toyota , time to move on.

Took my car in for salvage inspection. Listed out the items that needed to be fixed. Once I stated…read moreI would fix it and bring it back to them, they decided to charge me 160 for a hours worth of work. (half the price of the full salvage inspection with stickers and tags) Terrible service no hospitality. Paid the guy and turns out my car somehow is completely killed can't even jump the battery. A trip to to autozone and 360 dollars later i'm driving back home. Worst experience ever

Bought a used car from a popular dealership in the area. A little over two months later and my car…read moreis riding rough, check engine light in blinking. Yikes. Of course, it happens on a Sunday. Call Hilltop Monday morning. My husband uses them for his car. It's less than two miles away so I was able to drive the car in. Pat explained the process of discovery, the worst it might be, and he least it might be. They were busy and I wasn't in a rush, so I did not expect him to have it diagnosed on Monday and fixed on Tuesday, yet he did! Communicated the process and problems extremely well. Thank you and would highly recommend.