I had to have a tire replaced that was under a warranty. I ordered and it arrived the next day. I made an appt for 3pm for the tire to be replaced and balanced in addition I requested all the tires be checked for pressure. My car wasn't taken into the shop until 3:45pm. Then when it was done ~ 4:15pm, I asked the mechanic if he checked all the other tires. He said yes. When I drove off, the new tire had 37lbs and the other three were at 29lbs. read more

Mavis Tires & Brakes - Tire pressure after having tire replaced. - Tires Near Me - Hazleton, Pennsylvania

Careful if you're spanish and you come in here and have any questions about an inspection. No respect. read more

New ownership,SOME of the techs learn as they go,hopefully it won't be on your car.I'm sorry that I brought my vehicle their for a quick adjustment.It must of been the techs 1st day as he was very eager to do the adjustment,the only issue was that he kept turning the wrench an nothing happened,until he figured out the part he was adjusting wasn't in the right position,that's after he stared at it for a few minutes until he decided he set it in his tool backwards.DUH!! read more

Great Service. Very nice people. I took my car to them. And they are great. Fast. One, two, three and out.

I came here for the first time for my inspection. Was given an appointment and in and out in a timely manner. All of the workers are extremely helpful, knowledgeable, and quick to help anyone who needs it. Today I called at 3:00pm after noticing I had a screw in my tire and this was the first place I'd ever go if I needed service in the area! They booked an appointment at 4:30 and I was out just after 5pm without a second thought. I am grateful for the staff and team members here providing great service to the neighborhood. The value and wholesomeness of the company shines through in every quote they do. They are very reasonably priced. As I walked in for my appointment today they were helping a woman get a rebate handled for her new tires. They will save you money any time they can. Preventative maintenance is the best care you can give you're vehicle, and I trust these guys with both of my households vehicles! I would recommend Jack Williams Tire & Auto in Hazleton, PA every time if you need anything for your vehicle! Thanks guys! read more

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Over the course of owning three different new Hyundai Elantras, I've been an exclusive customer at Firestone, Hazleton for 15+ years. Today, I needed help with my new 2025 Hyundai Elantra; one tire had a slow leak. Firestone couldn't get me in for at least a week. A call to Mavis resulted in "bring it right over." Upon arrival, I explained what brought me there today, that I preferred to have my car serviced at a Hazleton facility as opposed to traveling to the Wilkes-Barre dealer where I purchased the vehicle, that I was looking for a local facility I could trust and who would recognize me as a knowledgeable vehicle owner who would be a repeat customer for all my Elantra's routine needs. My car was quickly on the rack, the problem was diagnosed and repaired within 15 minutes and I was out the door, with a courtesy "no charge," and a smile on my face. If this is representative of the way Mavis treats their patrons, they just earned my business. Two thumbs up!!! read more

This place has nice enough service but each time I've been in, it has taken so so long. Went in for an oil change and they told me I had to change a tire as well. Ended up being there for 3 hours then they told me they didn't have the tire in stock so I had to go the next day. I went in and waited again for about 3 hours for them to change my one tire. read more

i been a customer at jack williams for long time , on every tire purchase i always buy the tire protection package, in february 2024 i went to to jack williams in trexlertown pa ordered 4 tires, in march the tires arrived i had them installed and purchased the tire protection package , the store said jack williams the uniforms said jack williams the receipt says jack williams, this week i went to the jack williams on lehigh street in allentown pa to have my winter wheels put on, but now it says mavis tire , mavis merged or bought jack williams , and mavis is to honor the jack williams protection agreements, the service person wanted to charge me $88.00 dollars, i told him i had the protection package on all oh my tires summer and winter he called the manager, the manager said as a one time courtesy he won't charge me. i called mavis tire and they had a district manager named hugh call me, we had a discussion i was not satisfied, the next day i called mavis tire again and asked to speak to someone higher than hugh , they said i can't and i have to talk to hugh, today 12/16/24 , i was felling pissed i texted hugh my jack williams receipts , he called me and said he'll honor my winter tires receipt because that was a jack williams agreement, but my summer tires were a mavis purchase and they don't have tire protection agreements, nowhere does it show i purchased tires from a mavis tire store. i feel so f****d , i will never purchase tires from mavis in my life , why would anybody they don't offer any thing to help you, look around check with a store like kost tire, or anybody that offer a protection agreements read more

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The staff was very kind and helpful. On a busy holiday weekend, they were able to get me right in to fix a simple problem. The wait time was reasonable. read more

Phil is awesome! He had wonderful customer service and did a fantastic job!!! Definitely will be going here again!

Always the best experience. The guys are honest and take care of their repeat customers. This is why I have been doing business with them for over 10+ years. read more

We had an exhaust leak when we brought our car in. They ordered the part for us. When they started to work on it they found that we also needed an o2 sensor. This put us up over our budget. Tom at the front desk worked with us and took care of it to get us back within our budget. We will never go anywhere else!! read more

Not only are the people here honest and knowledgeable, but they are very good human beings who deserve your business. They went out of their way to help me, a motorist passing through the region in need of a specialty tire for my Suburban that was not available at the local dealership, or at their store. They called up and down the I-81corridor to find one available on my way back to Virginia. When none could be found (they are currently out of season), they GAVE me a used tire to put on the rim with the blown tire so I wouldn't be stranded on the roadside if another tire failed. They refused to accept payment. I watched them take care of customers. These are smart, knowledgeable professionals who give everyone a fair shake and genuinely care about their clientele. They are the very definition of good samaritans. I will always be grateful. And I may plan my next tire purchase around my return visit to the area. read more

I had a significant flat 250 miles from home on a business trip. I went to Jack Williams who said three options: 1) they hoped fixable; 2) might need two tires (AWD Honda Crosstour); or 3) 4 tires if wear on older was further down than recommended. I told them in each trickle down decision to air on the side of caution due to long ride back. They provided quotes on 2) and 3) which were very reasonable. They said repairable, fixed it, and bc I was staying at a property they had a contract where it happened, NO CHARGE!!! All people want from an automotive place is honesty, integrity and fair, great service. Jack Williams delivered everything and then some. They deserve your purchase Tire business. Happy to offer highest recommendation. read more

I had the best experience today with tire services! Kudos to the team of Joe, Tony, and team for restoring my faith in purchasing tires, something generally dreaded. I called this establishment from a few hours away when having low tire pressure messages showing this morning and getting nowhere with tire service and sales near me. I knew my tires needed replacing before too long but was holding out for Black Friday deals. Well, Murphy's Law prevailed and my tires couldn't wait, as I learned when reaching Hazleton on some pretty "ate up" (old military-speak) tires! The team at Jack Williams in Hazleton got me back on the road with excellent tires and memorable service. I know I had a lot of concerns and questions on the phone and in person, and the team obliged me. Other family members, friends, and I have sought help before from Jack Williams when in the Hazleton area. This team is professional, knowledgeable, thoughtful, budget-conscious, friendly, and efficient. Their sense of humor greatly eases tension!Jack Williams Hazleton team--YOU ROCK!!! I'm grateful for your service! read more

The team at Jack WIlliams is very knowledgeable and friendly. Both times I have been here they have been very helpful. I hope to continue to do business with them going forward and build upon the established relationship. I would certainly have to suggest that you avoid the location on a Saturday, unless you have an appointment. It is very busy from open to close, and without an appointment you need to be very patient! read more

Ironically I had an appointment at the Jack Williams in Mountain Top for an alignment but an hour before my appointment I was driving through Hazleton and my low tire light came on. I called this Jack Williams location to see if they could check out my tire and plug/ patch it if able. They got my car in quickly and patched and plugged the tire they even did the alignment too. I was so grateful they worked so quickly and efficiently. read more

Well yesterday was my first time at the location,haven't been to any Jack Williams ,at all. With that, I made an appointment for a oils change. As I enter,there are literally 6-9 people in the small room. No problem,lots of customers,should be ok. Well,as it turned out it was better that ok. I was early like I always want to be, then bang,Hi,can I help you, explain why I am year. 1st,all info loaded into computer . The men that work here are, polite,professional,courteous,and go above an beyond.... Go back,dam right I will. Workmen ship is great. Oh,by the way,12:30 I entered,1:15 oil changed an out the door. Kudos to this Jack Williams Store ...... read more

I recently moved to the area and needed a garage I could trust. I took my car there today for an inspection. Tom was great! Honest and friendly. Highly recommend them- I never felt uncomfortable or taken advantage of even though I know NOTHING about cars. Great guys! read more

I had a flat tire and I put my temporary tire. I go to Penn state University and I really need to travel with my car since I am not from Pennsylvania. I called this spot a total of six times, the first time they left me on hold and then hung up. The next time when I asked how much it was to buy a single tire they hung up on me. The next day the same scenarios happened four more times. I understand it can be frustrating having a customer call six times about the same thing, however, I am a student aspiring to be in the medical field. The last thing I need is to worry about why the closet auto shop near me is giving me trouble to fix my tire. Don't want your time! read more

This isn't against the Hazleton location. I made an appointment online for an alignment. Got an email saying I would receive a call to figure out a time within the next business day. Never got one. Waited one more day. Still nothing. Called the 800 number caused I figured Hazleton would have called. Got put on hold forever. My issue is with the main office. Not the branch read more

Courteous, helpful, respectful, and honest. I needed an opinion and it was explained to me in terms that I could understand (as someone who does not know much about cars). Thank you! read more

Had good experiences at two different locations. Courteous, helpful and they don't try to oversell.

Matched price of Tire Rack quote. Jason knows his stuff. Tweaked alignment at no charge. Previous good experience when my wife was stranded. Quality work at a good price they are gear heads, kind, and like unique vehicles. Give them a look. read more