Third visit, first time no issues . Second time I get there for my appointment and they tell me they need to keep the car for 2-3 hours, for an oil change??? Third time no issues till I leave and I noticed a broken hubcap. I call and they said they "noticed " it before they started working on the car but didn't tell me anything until after I had seen it and brought it up. My TPMS light had been on about a week earlier so I had recently checked air in all 4 tires and I had no broken hubcaps. Been a week an have not received a call from the manager. read more

Tire Choice Auto Service Centers - Broken hubcaps - Tires Near Me - Banning, California

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The manager Scott is always so helpful and gets you in a quickly as possible. I've been purchasing tires here for many years.

After our tire pressure light came on, store manager Scott was able to support us. They were very helpful and even inspected all 4 tires right as they should have been closed. They were willing to keep the doors open to make sure we were taken care of. Although, we didn't end up having any major repairs, they provided excellent service and were willing to help make sure we had some peace of mind to drive away safely. It's always great you find very honest and trustworthy people. read more

Just needed air in my tires. Simple fix. The guys attended to my car right away...Thanks guys! read more

Tire Choice Auto Service Centers - My Acura - Tires Near Me - Banning, California

Had a screw in my tire in Banning. This was the best mechanic experience I've ever had. The guys were so nice, fast and the price was amazing. Highly recommend. read more

Had an amazing experience here this afternoon. I was leaving a funeral in Palm Springs, headed back to San Diego. My tire light came on despite having filled it back in the desert. I pulled in here and was helped immediately, and with such kindness and care. It can be intimidating to travel alone as a woman sometimes in areas you don't know, and these guys were just so nice and so helpful. Don't hesitate to take your business here! read more

These guys did a great job for us in an emergency situation. They got us in quick. Did the job quick. Even delayed their lunch for us. So appreciative! Thanks guys! read more

I have been going to this location for 5 years now and recently moved to Palm Springs yet I still plan on having my car worked on at this location primarily because Scott the manager their does such a good job offering excellent customer service. I have had all my major and minor work to my car done here including brakes, new tires, oil change, tuneups etc and recommend Tire Choice to anyone read more

Picked up a nail in my tire and took car in to have it patched. Service was quick, friendly and efficient. Price was reasonable, would recommend! read more

Edward helped me out, when I was in a bind. I got my vehicle towed, when it landed on a hook that pierced my tire. I called, and Edward was friendly and cared. They got to work, swiftly. The price is fantastic here. The professionalism is obvious. Roberto did my tire repair. Also, I had a warranty with another company. They checked the patch from TIRE CHOICE and determined it was done very well. It's good to go. Thank you! read more

Awesome service! I have been bringing my cars to be serviced for 20+ years. I have never been disappointed. It's all about trust and satisfaction. Thank you Juan for your help! You did an excellent job read more

Had to make a quick pit stop on the way home to get our tire repaired (we had a nail) and the shop was very accommodating and quick to service our tire problem... thank you for the great service! read more

Tire Choice Auto Service Centers - Tires Near Me - Banning, California

My #1 spot for routine maintenance! I always feel secure in bringing my car here, Scott always takes great care of me. They are very transparent with pricing and are on time. Usually, they'll be done earlier than I expect! Very clean location with and an accommodative and efficient staff. I couldn't recommend this place more! I love having the peace of mind knowing my car was properly serviced and for a fair price. read more

Tire Choice Auto Service Centers - Tires Near Me - Banning, California

4 hours for an oil change is crazy. I had an appointment too. wouldn't come here unless you have all day to leave your car.

I recently had a very disappointing experience at Tire Choice Auto Service Center in Banning, and I feel it's important to share it so others are aware. I made an online appointment to get a new set of tires for my car, having selected the tires I wanted ahead of time due to an urgent need. My tire had blown out the night before, leaving me in a difficult situation. It was Sunday, and this shop was not only the closest but also the only one open nearby, which is why I chose it. Upon arrival, I mentioned my appointment, but the staff member seemed confused, almost denying the possibility of making appointments or selecting tires online. To my dismay, I was informed they didn't have the tires I had selected. Given my situation, I was willing to compromise on just replacing the blown tire so I could safely get my daughter and myself home without having to tow my car over 40 miles. However, they didn't have even 1 tire in my size. Hm.... Okay.. Then the staff member suggested he could have the tires I needed (2x the price per tire) delivered from another location (a location close but not close enough for me to get to on a blown out tire) This was far beyond my budget, especially considering I was not looking to finance a premium set but simply to address my immediate need. Despite explaining my dire situation, including the fact that my daughter and I had to stay in a hotel overnight due to the blown tire, the staff member was unyielding. He did not offer any reasonable solution or express any genuine empathy for our predicament. Not even a solution of having one tire delivered, nope just finance if it's too much. Well rounding it up $470 versus $771 before tax is just a bit of a difference. It was clear the staff member was attempting to upsell me, taking advantage of my urgent need and lack of options due to it being Sunday. This experience added unnecessary stress and frustration to an already difficult situation, leaving us stranded and feeling taken advantage of. I am deeply disappointed by the lack of customer service, empathy, and transparency at this tire company. Instead of aiding a customer in need, they saw an opportunity to profit. I hope this feedback prompts a reassessment of their customer service practices and policies to ensure no one else has to go through such a disheartening experience. read more

1st time using this place since moving to Banning. My husband called a few places before deciding to utilize this place. So 1st he was quoted 39 something for the oil change with tire rotation. We get there it's now $129 because it must have synthetic oil. So we leave vehicle and go have breakfast and went home waiting for phone call to pick up the car. About 330pm workers calls and tells my husband there is a problem. The vehicle is stuck on the hoist and the hoist won't come down and they could not get someone out till Monday am. Mind you we both work and need 2 vehicles. So we inconvenienced a family member so I could get to work. Monday afternoon they call and say car is ready. So my husband being the person he is took off a valve stem cover off 1 of the tires to see if the rotated the tires......guess what they did not! They did give us 1/2 off the price but geezzzzz can't trust these places now days. read more

Yes, this a friendly place. My son buys tires here. They once put air in my tire because it was quite low, did it as a courtesy for me no charge! read more

Amazing, helpful folks who knew exactly what they were doing. Helped prevent a catastrophic issue, and did so without making me feel like I'm an idiot (which... to be fair I was this time) read more

My car hit a whole tire driving down the freeway and I was able to stop and get the tires and while under carriage checked. No cost to me and I felt so safe continuing my drive. Excellent service read more

Victor was such a helpful cheerful Technician. Got me in and out. All staff our super helpful, honest, and resourceful. Diffidently recommend this place!! read more

Got a flat driving to palm desert. Stopped here to see if I could get a tire changed, even short staffed and last second the managers expressed passion to not want me to drive 40 miles on a donut and within 15 mins my tire was put on and I was ready to go. Elite customer service. read more

My car started overheating and leaking coolant on the freeway very close to this business at the end of the workday on Black Friday 100 miles from home. Bad times. I ended up not getting full service there, but Scott took the time to look at the issue and was incredibly helpful and kind during a stressful situation. Thanks so much Scott! read more

I meant to write this review weeks back but now I have time I want to say how thankful I was for these guys. I was en route back home which was about 2 hours away and found one of my tires had a nail. It was early morning and after calling couple other places, and got referred to this spot boy was I glad. I was in panic mode but the guy that picked up my call had a calming voice and made me feel comfortable and assured that it'll all be okay. It was Scott he might be the manager but to me he saved my morning. It's the little things...they were great fixed my tire up and I was able to get home safe and sound. Thanks so much! read more

Thank you to Chris and the wonderful woman in the front office . Stopped by in the evening and they helped me with some free air in my tires . It was extremely cold today and as a result my tire pressure alerted me after getting in it they where low . I was nervous and stopped by and they both where friendly and said no worries . Will comeback for tire issues and give them my business . read more

I blew my tire on the way up to Idyllwild and I was referred to Tire Choice by the garage in town. Scott was very helpful and friendly when I called in to see if they could replace my tire on my way home. I was in and out very quickly and the prices were very fair. Thank you a ton!!! read more

This is my second review for the same visit. My last review was based on excellent service at the Yucaipa Store but very bad service at the Beaumont location. I took my wife's car in for an alignment to Yucaipa. The store was clean, I was pleasantly greeted when I walked in. The work was done professionally and within the estimated time frame. I was planning on buying a new battery and installing it myself, but there quote was so competitive J had them do it. When all was said and done, the work was actually less than they had estimated. I had complete confidence in the mechanic, and it appeared all the staff was very well trained and had a good example to follow. I wish the store close to where I live was even half as well run. While I don't feel comfortable yet recommending the organization, I wholeheartedly recommend the Yucaipa location. Because my first review was not great, the manager called me personally to ask if they could have done anything better. Nope-I will be a long time customer with the Yucaipa location! have been using smaller shops for the last couple of decades but it is nice to have a national chain that has locations all over because I do travel a lot. The Yucaipa shop showed me there is still excellence in work and customer service. read more

So my wife and I went in today 3-6-22 to purchase a pair (x2) tires. We were greeted by a man (possibly named Alexander: he has a 49er tattoo on one of his forearms). Later we were informed by him he was an assistant manager. Oh by the way, they have big signs out front right when you walk in saying "mask required" yet he and his staff had no masks on any how... This dude attempts to up-sale us and tells us "companies null and void the manufacturer warranty if you don't purchase an alignment" I'm like, "okay show me that in writing" needless to say he follows up with "well I don't know where it's written but I'm 'pretty' sure of it" I'm like okay, naw we're good. We tell this dude one of the tires we're replacing is still good, don't charge us for a recycling fee we'll be keeping it- I looked and they charged us. Not only did they charge us... when I told them to leave the good tire in the trunk they didn't. On top that when we asked them about it they said oh sorry about that and bring out a tire- (the 49er fan). We get home, which is a couple miles away and what is in the trunk... the same damn tire that we had an issue with. So now we gotta waste gas and drive back (cause it's not gas is expensive right now) and go fix THEIR mistake... which if you ask me seems like they was trying to pull so shady stuff from the jump (refer back to the 49er fan trying to up-sale me on a bogus buy) and this move right here in my opinion justifies that. So we get there and out of the kindness of my heart (after I ask to speak to a supervisor and find out it's the 49er fan) ask the dude if we could talk outside in private so I wouldn't be putting their business on blast in front of other customers. I tell the guy what happened and told him maybe it was possibly a mistake. He says no worries and has one of his crew member's retrieve the good tire. Tell me why the crew member has the audacity to ask us if we wanted the bad tire or the good one! I'm like WTH???!!! So the 49er fan is about to take off and I kindly wave him over and ask him "hey, for the inconvenience is there some kind of discount you could give us" he looks at me with a smirk on his face and says "no I'm sorry, but there's not" We won't be back- ever read more

So Bad Services I stopped by to fix a tire and he needs to change the whole 4 tires !!!

My wife brought her suv in for a bad tire. The staff here was very friendly. She got some advice on a few things her vehicle needed, no hard sell! Then they repaired the tire no charge! I will give Tire Choice my business when I need a new set of tires for my car. Highly recommended. read more

We live in Phoenix and were traveling back to Phoenix from LA on a Sunday. Just prior to our trip to LA, I got 4 new tires on my Ford F-150 at a tire dealer in Phoenix. As we were passing thru Banning on eastbound I-10, another driver pulled up alongside us and said one of our back tires was wobbling terribly. Though we couldn't feel it, I was able to adjust the sideview mirror and confirm it was bad. I pulled off the highway and into Banning. I thought maybe the people in Phoenix didn't tighten the lug nuts, but when I checked, they were tight. Being a Sunday morning, I was not very hopeful that we'd find a shop open. Not very many options in Banning and the first couple of places we checked were closed. Fortunately, we found Tire Choice and met Kevin Robinson, the assistant store manager. They'd just opened. I told him what happened. He'd never heard of such a thing, but put the truck on a rack, spun the tire and saw it wobble terribly, too. The tire was mounted properly on the rim, the rim was properly tightened onto the hub with the lug nuts. He put his best mechanic on it right away who took the wheel off and checked it on the balancer. Everything looked okay; he added some weights. But when he went to put the tire back onto the truck, he noticed there were weights stuck to the face of the hub. Apparently, the tire dealer in Phoenix got sloppy and accidentally gotten several of the sticky weights onto the face of the hub instead of on the inside of the rim. This caused about a quarter inch gap so the rim wouldn't sit flush against the hub even though the lug nuts were tight. Once the problem was found, it was a simple fix to remove those sticky weights and remount the tire. I asked the manager what the charge would be and he said, "no charge". I slipped the mechanic a hefty tip anyway, but what a wonderful experience that was. We were back on the road in about an hour total and left with a renewed sense of the value of good, quality service. These guys saved our day! I highly recommend them!! read more

Tire Choice Auto Service Centers - This was done by a tire dealer in Phoenix. Tire Choice found and fixed this! - Tires Near Me - Banning, California

I took in my car because my lug bolts had been over tightened and I couldn't get them loose. They tried to loosen them for about 2 minutes then gave up. No breaker bar, no actual effort, just going through the motions. Then the dude told me to take it to the dealer. Hilarious. A tire shop telling me to take it to the dealer. read more

Can no longer trust these people. They claimed to do a job that we confronted them with proof that it was not done and the manager Scott Thornton did nothing but yell. read more

Tire Choice Auto Service Centers - Supposedly NEW spark plugs. Paid $230 for this. - Tires Near Me - Banning, California

Took advantage of a old lady telling her all Toyota's make a knocking sound, now she owes $7,000 for a old ass car that needs a new engine for $4,000 under two years later?! Don't trust this con artist!! read more

Brought my car in for a $118.00 "oil change" and they rotated my tires for $83. Yes I consented. However that's crazy!! Should have gone somewhere else but I wanted to support a local business. They have to things that they do that they "don't charge" you for. And they didn't do either of them on my car because they "ran out of time". If you're independently wealthy then go there, they seem to be nice folks. But if you'd like good service and NOT get raked over the coals there is a place right down the street (I have since learned) that'll do a great job and NOT charge you $83 to rotate your tires!! Ugh!!! read more

We took our work truck here to service the brakes. Scott was incredibly helpful with that, and suggested a few other services without any pressure. Only a heads up, good on his estimate, made us feel comfortable having our work done. Super fast turnaround; the truck feels like new. read more

These guys helped me out big time for a flat repair on my way home from work. I can't thank them enough! The were professional, friendly and got it done in under 20 minutes!! I highly recommend them! read more

Informed us about a recall on our car before Kia did! They were awesome and extremely helpful!! HIGHLY RECOMMENDED!!!

I found myself in a very difficult tire situation and the owner/manager of tire choice went out of his way to make things better for me. I really appreciate the great attitude, extra commitment of service and problem solving he went to making my day much better through his compassionate service. read more

I encountered 3 people. The mechanic that checked my tires, I'm assuming the manager and the guy at the front desk. I was experiencing some shaking so I brought it in when I saw they had alignment and brake specials. Long story short, I wasn't going to come back but the manager was super nice so I gave them another shot. The next day I come in and it's some obese guy behind the desk. First, when I come in he's in the office and never comes out. He only came out because I walked to the side and saw him. He comes out and he is very nonchalant and his customer service is horrendous. I'm instantly regretting my decision. He asks for my keys, takes them and walks away without saying another word. There's two mechanics sitting in the bay and one goes and takes my keys. Older gentlemen was awesome! He was straightforward with me, went over my bill as much as possible (cause the jerk behind the counter never came out) and told me I could talk to the guy inside. This is odd seeing as the last time I was there I saw the guy inside, he was personally going over the bill with the customers, but for me he had the mechanic go over my bill. But anyways, I go back outside and pretty much, he fluffed my bill with new tires, warranties, and brakes! I went in to ask about the shaking and walked out with a $1500 bill!!! I was able to go and get the work I needed for a fraction of their quote. And now I will tell anyone and everyone looking for tires or work to avoid this place at all cost. For people with minimal knowledge of vehicles or work costs, they will take you for all you are worth!! read more

I had an unfortunate tire blow out on the freeway. Fortunately for me Tire Choice was just off the exit. Scott Thornton, the store manager, bent over backwards to try to get the tire I needed to get back to Los Angeles safely without having to drive on my spare tire. I couldn't recommend Scott and Tire Choice highly enough! read more

Tire Choice Auto Service Centers - Tire - Tires Near Me - Banning, California