1. Tipton's Glass Service

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Salem, OR

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Tipton's Glass Service

5.0 (1 review)
Closed • Closed

Services - Tipton's Glass Service

Auto mirror repair

Auto mirror replacement

Auto window repair

Tipton's Glass Service Photos

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Speedy Glass

Speedy Glass

(26 reviews)

Shortly after purchasing my BMW Z4 while adjusting my rearview mirror it fell off…read more I went to a glass shop only to find out the windshield had been damaged. The damage was hidden with black vinyl tape intentionally. After contacting previous owners they were also not aware, but was able to track records of repair done previously at Speedy Glass, through a claim filed with State Farm. This was prior to new owner taking over. There is not an option for 10 stars, if there was Charles Vickery, the General Manager, is deserving of 10 stars. He went above and beyond working with the previous owners State Farm agent. Due to ownership change and difficulties finding previous records it was a process. Charles made the decision to make sure I was treated more than fair. Without being able to determine exactly what happened he felt it was the right thing to do to make it right for me. I live in Portland, and they are in Salem. Instead of making me drive to them he set up for their tech to come to my house. He was going to cover the entire cost. Due to everyone working together I was overwhelmed with gratitude I wanted to contribute. We agreed on an amount that was a fraction of the total cost. Their tech, Tanner, showed up at my house Wednesday, August 26th and did an outstanding job. I now have a new windshield and met some extraordinary people. This was someone they could have walked away from and left me to find another company. Charles never gave me the impression this was even an option. He was there to make sure I was taken care of, went above and beyond. It is refreshing to know we still have some amazing people and businesses that really care more about their customers needs and values above their own. Thank you Charles Vickery, Tanner and Speedy Glass!

100% Fail Scheduled on a Tuesday for a Monday install. Glass…read moredidn't show up until Monday After I sat there for a hour in my semi they finally unbox only to find windshield badly scratched. All I got was excuses from Charles, blaming their answering service for not sharing my vin and not getting glass ordered until Friday. He says they can get another one in and do mobile Wednesday. I said that'll work. Fast forward to Wednesday i get a text 2.5 hours before install saying his tech called in sick, imagine that. Then tried to say they could install Thursday. What a joke.

Tipton's Glass Service - autoglass - Updated October 2026

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