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Tip Top Service

5.0 (1 review)
Open • 8:00 am - 4:00 pm

Services - Tip Top Service

Cooktop repair

Range repair

Appliance repair

1 More Service

Stove repair

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11 years ago

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R&R Home Appliance Repairs - Replaced venting fan. Oven working like new.

R&R Home Appliance Repairs

(5 reviews)

I hired this company to repair my washing machine after another service canceled. Lewis responded…read morequickly and said he could come the same day. He and Jay arrived as promised, communicated clearly, and confirmed the washing machine needed a sensor that would be ordered and replaced on Tuesday or Wednesday. While in my home, they noticed an alarm coming from my water filtration system. I explained that it was a UV light that needed replacement and that I already had the parts. They volunteered to do the work and assured me they had experience with it. Unfortunately, they did not know how to properly perform the repair and broke the glass sleeve inside the unit and damaged the pressure cap. At that point, the work had to stop and the water was shut off to avoid contamination. Mistakes can happen, and that alone is not why I'm leaving this review. The problem is what happened afterward. Lewis promised he would return on Wednesday to complete the washing machine repair. Tuesday passed with no communication. I called, texted, and left messages on Tuesday and again on Wednesday. None were returned. He never showed up, never followed up, and never explained. I was completely ignored. Because of this lack of communication and accountability, I had to hire a licensed plumber at my own expense to correct the damage. I have text messages, Ring camera footage, and video documentation confirming they were in my home and that the mistake occurred. I never demanded payment or compensation -- I simply expected the basic courtesy of communication and for the washing machine repair they promised to be completed. If something goes wrong in a customer's home, the professional response is to communicate -- not disappear. Unfortunately, that was my experience.

They suck and have no idea how to repair appliances. Luis can't even return phone calls let alone…read moregoogle Frigidaire control boards. Call someone else.

Tip Top Service - homeappliancerepair - Updated May 2026

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