a review of "absolute auto body" (933 tupper street, coquitlam) AND WHAT IT REALLY TAKES TO GET A…read moreDECENT JOB... COPY and PASTE in another window: C:\Users\Keith\Pictures\revised 1.jfif it would be hard to find more BS than i've encountered with these people... i wanted a complete body and paint job done on my 1996 Acura Integra. the body was in reletively good condition and there was no visible rust. but on closer inspection, there was a little rust under the top windshield molding, a couple spots of surface rust in the rear wheel wells, a little rust where the rear spoiler attaches to the trunk lid and some surface rust in the spare tire compartment that was cleaned off using a wire brush and then primer paint applied. this was not a typical ICBC 'replace the fender and steal the cash' job. in the end i paid absolute auto body $10,500. (6 grand cash up front and this did not include re-finishing my wheel rims which were sent out to another contractor; Nu Brite Industries, 9535 190th street, surrey; $1500.00). even doing the rims which meant the car was up on jacks for 10 days, this project should easily have been done in six weeks. absolute auto body dragged it out for 3.5 months. i still can't understand why. they WERE NOT that busy with their ICBC jobs. i often checked in to see the shops mostly empty and guys sitting around. meanwhile, they would work on my car for a day or two and then it would be sitting for another week or two. and there were other shoddy issues like putting the windshield and and "old" top molding back in place when i had sourced out and bought new moldings and cracking a strip of the once perfect dashboard between the defroster vents and windshield when i insisted on the new molding and they had to take out the windshield again. in the end, i just wanted to pay them and get my car back. moe, the manager suggested a ceramic finish. i said "yes, do it" and agreed to an additional $400 which i admit sounded more than reasonable and too good to be true (IT WAS!). it's been several months now since i reclaimed my car. TODAY, I JUST HAD IT INSPECTED BY A PROFESSIONAL CERAMIC COATING APPLICATOR (Majestic Auto Spa, 858 westwood street, coquitlam; behind the car wash). first, Amir told me that the entire car was covered in excessive overspray and that would have to be cleaned off. he showed/demonstrated this to me in a way that made it quite obvious and my "new" paint job did not even come close to perfection beside a new car. he also explained that there was absolutely no ceramic coating on the car. again, when side by side with a car with a new ceramic finish, the differences were quite obvious. NOW, I'VE PAID MORE GOOD MONEY (2 grand) TO HAVE THE OVERSPRAY CLEANED OFF AND A REAL AND PROFESSIONAL CERAMIC FINISH APPLIED. after viewing the additional pics of a properly finished job, it should become obvious why i wouldn't recomend absolute auto body (think honesty, integrity and customer service) to paint a dog house. signed a silly old man and his toy ps... when my car had been stuck in absolute auto body's shop for 2+ months and i asked the better business bureau for some help, they were no help at all. also: i can't/won't respond to anyone who might comment on this post. the other day, i recieved a response and, the moment i clicked on that response i suddenly had a virus and my computer froze. i am assuming that response was from somebody conected with absolute auto body. copy and paste: C:\Users\Keith\Pictures\car 9.jfif copy and paste: C:\Users\Keith\Pictures\car1.jfif copy and paste: C:\Users\Keith\Pictures\my old man toy.jpg copy and paste: C:\Users\Keith\Pictures\20221124_150320.jpg copy and paste: C:\Users\Keith\Pictures\20221125_085346.jpg copy and paste: C:\Users\Keith\OneDrive\Pictures\20230202_144708.jpg

I made the best decision taking my car here! Not only did I receive professional service, my car…read morewas so well taken care of! Not one detail was over looked. I highly recommend them.

I've been here 4 or 5 times over the years for various work. The major one was for a rear-end…read morecollision (fairly major) and while I received a loner during the repair, I was surprised at how quickly the damage got fixed. Less than a week (5 days I think). Amazing! The rest of the visits were for minor work such tire changes but was always met with a good rate or even a no charge on a coupe of visits including the last one a few days ago! Love that! Shows care and good service...which these days is worth its weight in gold. Highly recommend!

Accident, but when I called they are 2 months behind and could only take me in end of September…read more. also since it was a massive repair they hesitate to do it.

I honestly could not give a more glowing review about Dave at Craftsman Collison in North…read moreVancouver. A tremendous service professional who went out of his way to give me excellent service above and beyond reasonable expectations. Not only did they do a fantastic drop on my vehicle and leave it immaculate, but he was also kind enough to drop my keys off at my place after hours that I left in the courtesy vehicle. I will continue to give them my service and highly recommend him specifically to anyone looking for a great experience. Brendan Payne.

0 start! TOOOOOOOOOOOOOO EXPENSIVE! And they are scamer! Sall scratch, and cost 15000 CAD!!!!!…read moreinsane, They are just take advantages of ICBC

Some idiot tried to steal my spoiler off the back of my car overnight a few weeks ago - I'm…read moreguessing they thought it was an aftermarket piece and tried to pry it off with their bare hands. I know this because there weren't any scratch marks or dents as there would be if they used some kind of tool. They managed to break off about 1/3 of my spoiler and made my car look like crap. I have used this Craftsman Collision before when I had someone break into my car by smashing the windows on my old beamer and they did a good job. Doug is really helpful and he's good about following up. They fixed my spoiler within 2 days and because they open really early I was able to pick it up before work which is so much more convenient for me than having to figure out my schedule around store hours. I even had time to drop my girlfriend off after the pick up too. They did a great job with my spoiler, a little glue residue left under the spoiler but other than that they did a damn good wash on my car (it desperately needed it). They also cleaned out the inside of my car too which was very much appreciated. Every time you get your car repaired with them they give you one of those reusable craftsman bags with a notepad and a mini ice scraper. I would highly recommend this Craftsman to anyone who has as much bad luck as I do when it comes to their car lol

I got damaged on a hit and run. ICBC wouldn't accept the claim and accused me of fraud so I paid…read moreOut of pocket. This location gave me a discount was lower than their original estimate got me a courtesy car and even replaced the repplacement part that had damage on it. top service and communication. I'll always use craftsman if I need to get my car repaired due to collision or other unforeseen damage

Excellent workmanship on my 2018 Honda Odyssey. Friendly staff, working around the heavily…read morecustomized van, and I was kept up to date of the progress or any issues encountered during the repair.

they did a horrible job on painting , lines and swirls in the clear coat, over spray on rims and…read moretire's, missing clear coat. don't get your car fixed here.

Great job on painting my hood and doing dent repair, customer service and pricing was great, will…read morecome back in the future.

I've dealt with Colorworks a couple of times now and the experience has been fantastic. They've…read moreoffered advice even before knowing if they would get my business, and when they repaired my truck they did an amazing job. Terrific people who do great work.

Came to this auto repair to get the bumper of my car fixed and was happy with the service. This…read morewas an ICBC claim. The bumper took a week longer to get it fixed, but I was okay with it because the job was well done. There was a driver that drove me to the place to get the courtesy car. The manager at Fairlane was helpful and everyone was kind.

Terrible service, took over a month to do a minor repair, would not return calls, courtesy car was…read morenot available. do not take your car here

Someone scraped by our car and pulled the side of the front bumper out about an inch. We couldn't…read morepush it back in so we took it to Craftsman Collision Richmond and a technician (unfortunately I didn't get his name, but it was on Monday, September 16 at 2pm) fixed it in less than 5 minutes, got rid of the blue paint the other car had left on ours, and wouldn't accept any payment! He was so very nice and competent, and I definitely know where I'll go if I need a body shop in the future. Very highly recommended.

Been accident/collision free for over 20 years, but one Monday morning, I discovered my neighbour…read morehit my parked car sometime over the weekend and ripped the frontside bumper (they did leave a note). Had to drive to Richmond for work with front hanging slightly. Went to Craftsman and Raymond C. and his staff provided excellent service. Highly recommended, despite how busy they were, I felt prioritized and they had great communication throughout the repair time. Will be my go to place for any future repairs.