Back in Dec 2017, I took my car into another body shop to fix/replace my left front suspension as I was involved in a car accident with a red light runner. Almost a year later(Oct 2017), my car was involved in another accident(which was a hit and run) where this time, my right front fender/wheel was hit. This time, I took my car into AutoMind burnaby to fix and Eric was helping me throughout this process. They fixed my fender. And they said that wheel alignment was not really needed but they said that they can possibly help me do a wheel alignment just in case if ICBC can cover it. They checked with ICBC and they were able to cover it so they helped me do a wheel alignment on my car. About maybe a month or two later, I started noticing issues with my steering so I thought this may have something to do with the recent alignment done at Automind. I took my car in to Automind burnaby and Eric helped me with this process again. He got me a courtesy car for the day, and he took my car to the alignment shop while I headed to work. Eric then called me and said he found the issue was not with the alignment but it was due to an issue with my left front suspension. So this issue was nothing to do with Automind, but instead, it was affected by the previous body shop I used in Dec 2017. Eric not only did not charge me for the courtesy car, but also went out of his way to stay and wait for me until I was off work so I can return the courtesy car and pick up my car. He showed me pictures of the issue with my left front suspension, and detailed what was needed to be fixed. Best service experience I ever had with any body shop. I would definitely recommend, and would of course go again if the need arises. Great service! read more