Contacted them multiple times and received automated reply emails. Nobody ever got in touch with me…read moreafter leaving phone numbers etc. ended up buying a $25000 Rolex from a dealer not associated with the jewelers row crowd in NYC.

traded in a Rolex and received a fair value. Purchased a Rolex Skydweller from watches off 5th and…read morethe process was seamless. The responsiveness to my questions, the price, the shipping and packaging was all perfect. Michael was very knowledgable and attentive to every question I had. He walked me through the purchasing from a distance without hiccup. An excellent luxury watch seller.

My wedding rings look like the day I got them. So stunning!!! Made me feel so much love for the…read morepeople who restore our most prized possessions.

I had a great experience getting my watch repaired! Would recommend this shop and its services.read more

They advertise they offer the most for your luxury watches. I got offered between $2k-3k for a less…read morethen a year old Omega Planet Ocean GMT Oreo with box and papers in excellent condition. The pawnshops offer way more than this place trying to rip people off and low ball offers. They should be a pawnshop, insulting. Don't do business here. They will try to take advantage of you for their benefit. Go to watchfinder & co as they offered double of what this place tried to give me. Stay far far away!!!!

Mikhail is a gem! Or the equivalent in the watch world. Batteries replaced, new strap fixed, and a…read morebit of knowledge transferred all while I wait and watch him work. Highly recommend!!

I have purchased jewelry for years from Aaron Faber. They offer personal service and have a small…read morebut fine selection of new custom-designed, used, and antique jewelry. They are now located just off 5th Avenue on an upper floor.

I used to be a big fan of this store but have lost trust in them…read more I have purchased vintage watch & jewelry in the past with positive experiences. In 2016 I had my Rolex Submariner in for regular maintenance because they were much faster (and cheaper) than the Official Rolex facility across the street which expected to keep the watch for 8-10 weeks vs 3-4 for Faber. This watch had been serviced at Rolex twice before in it's lifetime. I was having it serviced partially because the winding mechanism had become "stiff". Faber guranteed to use 100% Rolex parts. Estimate was 3/4 the cost of using Rolex service. When the watch was returned, it still felt "stiff" when winding, but kept relatively perfect time (for a rolex.) 8 years later (this week) I brought it to Rolex. Their first comment was that winding mechanism felt very stiff.....they also noted that the crystal had been replaced with a non-Rolex part, which could have only been done by Faber, contrary to their representation. I haven't felt comfortable with the Faber service for the last 8 years and now have the evidence to support that gut feeling.

Excellent repair shop! I went there to have my sister's old carousel music box repaired. The owner…read morefixed it in a few days and it was at a very fair, reasonable price. The store also is great place to explore if you are interested in vintage watches. Definitely worth checking out! Highly recommended.

If you need your jewelry fixed, you should definitely come here! I needed to get a jewel fixed for…read moremy rook piercing jewelry and was told that they'll make sure to check the prongs and tighten them if needed. Amazing customer service and very affordable. It took a little over a week to get the call to retrieve my jewelry, but it was worth it for the price.

Don't be discouraged by the storefront and the typical booth style that is characteristic of the…read moreshops that call the diamond district their home. If you come to Dimitrie you will not be disappointed. His hard work and masterful skill are truly unmatched. I came into the shop with my Grandfather's over 100 year old Tiffany & Co. pocket watch. It is the one thing I have that belonged to him. The watch looked fair cosmetically, but it could not wind. I had searched far and wide for a watchmaker that would not just make the watch tick again, but that would give me a sense of trust and security. Dimitrie was that watchmaker. Dimitrie was able to tell me the complex origin of the watch, the history behind Tiffany & Co. pocket watches and their movements as well as translate the inscription on the case of the watch. The vast knowledge of this man and his attention to detail is truly unparalleled. The watch took quite some time to repair, largely because the mainspring is of very unique dimensions which makes it quite rare. However Dimitrie and Daniela were very responsive and kept me in the loop. Not surprising repairs are done on Dimitrie's time. He's not as young as he used to be and he is in high demand for his unique skillset. Besides the man also has to have is fam bam time. The service was not cheap, but I could not have been happier with the result. To get in touch with these folks you can use their contact on their website. I found Daniela to be extremely easy to reach via mastersoftime@gmail.com. If you have a valuable timepiece and you need the movement serviced or the watch fixed, Dimitrie is your man. I added some photos of the watch and the detail taken to explain to me various things concerning the service and repair.

Stopped by during lunch and was shown an amazing relic from WWII. A Japanese officer's chronograph…read morepocket watch. There are other goodies for sale worth checking out as well.

I've been a customer of Cellini for several years and have had several watch purchase transactions,…read morewarranty work and accessory purchases. Most of my dealings have been with Artice. He has taken care of me for each transaction and always provided good communication. All purchases shipped to me have been shipped FedEX overnight and packaged outstandingly. The store has a wide selection of watches from Independent brands and a few mainstream brands. I've always felt welcomed in the store from the very beginning. Anyone looking to purchase unique timepiece, I'd highly recommend a visit, call or e-mail to Cellini.

In mid February 2020 (just before the pandemic), I was visiting NY and was told by people in the…read moreknow that is had to go to Cellini, so I did. One of the best shopping experiences ever! Artice was super knowledgeable and helpful. He allowed me to look at and try on watches that I had only seen in pictures. Cellini has a great selection of Urwerk (including limited editions), JLC, Ressence and the list goes on and on. It would be criminal if I did not mention the amazing limited edition pieces that A. Lange & Sohne makes specifically for Cellini. If you find yourself in NY and you're a watch geek, you absolutely have to pay them a visit and say hello to Artice. By the way, even through this pandemic, Artice has helped me via email. The service doesn't get any better.

I own two Baume and Mercier watches. I was in need of repair and found Tony's via a friends…read morerecommendation. Watch number one needed and new strap. Tony replaced the strap with a beautiful new band in five minutes. The charge was $25. Watch number two needed and a new battery, and some serious cleaning. The job took four days. The charge was $125. My watches look and run great. I would highly recommend Tony's if your watch need's repair. Cash only!

Just pick up another set of 3 Watches from Tony - Fix secondhand Seiko / deduct 2 links Citizen ego…read moreDrive / add 2 orig links Breitling. Tony did fantastic job at a very reasonable price vs other shop. AAA +++ highly recommend.