Unfortunately, I had the same experience as Isa S. with Tim, gaslighting me and not accepting responsibility for cutting the skin on my right ring finger cuticle several times. I dropped by the day before my scheduled appointment with Nancy, who is gentle and wonderful, to see if by chance there were any available technicIans, as I was in the area. I made it clear, that if not, I would simply come back the next day. He proceeded to ask me to take a seat at one of the chairs. Moon came right over and started my pedIcure, which was excellent! Then, after 5 minutes, Tim came over and started my manicure. He was constantly on his cell phone via his ear pods, making appointments with customers and not focusing on my manicure, especially cutting the cuticle skin. When I got home, my finger was throbbing, sore, swollen and red. I texted TIm. He said he was sorry I was in pain, and if there was puss coming out, to seek medical care! We were leaving on vacation in one day. I had to apply neosporin and a bandage for 4 days before it healed completely. When I texted him again that it affected my enjoyment of water amenities at the hotel he replied, "He did his best to accommodate me and recommended coming at my scheduled appointment next time so we can make sure the appropriate technician can have enough time reserved for your service!" Is this how a business owner creates customer loyalty and trust? read more

Horrible service and attitude from the staff here. I was unhappy with the work because the young tattooed lady would give me attitude every time I asked her to match the picture I was referencing. I left very very unhappy with my birthday nails. And the man in the front offered to take my nails off and not charge me but it was an 2 hours of my day on my day off. Would not recommend anyone to come here. These look like thick chiclets with a lot of glue in the back and the last picture is what I asked for- square with rounded tips ******** Regarding your response: i asked to shorten the nails after i repeatedly asked her to try and match the shape and not make my nails too wide. She responded with a horrible attitude each time i asked so i gave up and asked her to just please cut them shorter in efforts to not have them be extra long and so wide. The attitude the entire session made this such an unfortunate experience. And then the attitude from the male manager at the end was rude too. No offer to fix or help. Just rude offer to remove 2 hours of work. This is my only day off- to simply have to take all this work off is a waste of my time. Also a little glue is ok I'm sure. But I'm have gel X before, my nails are glued to the back of my fingers and it's extremely thick. Over all just bad service, no real care. read more

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would never go back. They are liars that won't tell you the price then charge you without knowing. I first came for three weeks ago I did NEW SET and manicure . They charge me 155!!!!!!! One week and a half goes by, my nails beak. I come back and pay for regular fill, they charged me 66! 10 days later (actually 9 but they computer counts different ) 3 nails break. I came back told them I want it removed . And it's not right They say ok I did also pedicure I paid 63 dollar they told me they will charge 52 Then he says they don't take responsibility after 10 days!!!!!!!! And that they charge for removal 12$ Be aware this is the most ugly behavior and then should be reported Horrible experience do not reccomend !!!!!!! Hanna gave tired "doing me a favor" vibe and don't listen to do the shape. I'm editor now the review after the business has replied- I repeat again you are lying and you never told me what's the price for removal. And when I signed NO ON the receipt you started yelling oh no we don't respect after 10 days we charge 12 dollar No reason for me to give that kind of information - I do not recommended business acts your way . Very poor reply read more

Love these nails!! They are so cute!! They match the exact vibe that I was looking for. Thank you, Nancy! She always does an amazing job. read more

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Nancy has been doing my manicures since March. She is absolutely amazing! She is detailed, efficient, and very pleasant. I highly recommend Nancy!!! read more

I have loved Tin Tin nail spa for all of its seven years in the valley I make the drive from Northridge twice a month because the service had been that good I have always had a good experience and top shelf results. The ladies that work there are as talented as they are beautiful and they do an amazing job. I can get a simple mani and pedicure and tip my techs all for under $100 usually. They have been adding new look books for new gel and regular colors and offer cat eye and custom looks. Nancy has been amazing to work with my simple looks and I have been blown away with Hannah's art as she has created all of my spooky and spiky manicures. Friday's are usually busy in that plaza, so parking can become scarce, so try to visit during the week and book with Nancy and Hannah ! The owner Tim is so professional and very hard working, I often see him helping everyone. Going there makes me feel beautiful when I leave. I always remember to tip read more

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A very relaxing vibe here. The service was very nice. Walked in looking for a gel pedicure and they took me right away. A great experience and recommended.. read more

I decided to try Tintin again and just got a gel manicure with Tina. She was experienced and efficient. I do think they use better products than at other places which would explain why it's a bit pricier. I liked that she didn't overly drill my nails to remove the previous gel I had. The staff isn't warm and fuzzy necessarily but at this point I care more about the quality of the service! read more

TinTin nail spa - Gel mani by tina - Nail Salons Near Me - Encino, California

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great nail salon. consistently good nails. the energy is great and it's lit up with natural light. read more

TinTin nail spa - Nail Salons Near Me - Encino, California

Best customer service best nail tech if you ever need to go get your nails done for regular manicure or even pedicure go to Tim himself he does the best and Reasonable prices read more

Love this nail salon! (And I have tried several in the area). They always do a great job and get you in and out...I always feel like I can get whatever I want done without being upsold etc...definitely recommend Tin Tin! read more

After losing my house and nail salon of 20+ years in a fire, I tried many salons near my rental home. My friend recommended Tin Tin and I have never looked back. They are friendly and it's a nice place. Their chairs are great. My manicurist is amazing. I can take her photos and she will do exactly what I want, if not better. Yesterday I just asked for Halloween nails and love them! read more

TinTin nail spa - My Halloween nails. - Nail Salons Near Me - Encino, California

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I had the pleasure to have Mymy do my nails. She works hard and does a great job. She is very pleasant, sweet and very detailed. I highly recommend her. She has great manners and a beautiful smile read more

I needed additional help and they gave it. Transgender friendly place. Lots of respect

Thank you Jay for helping me choose the perfect nude. Hard gel mani and gel pedi, perfect clean girl look. AND Tim is the best at always helping book an appt even when I'm super last minute. read more

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Very professional Very recommended , lots of space & comfortable chair Will go again read more

The nail tech cut me many times on my cuticles and gave me so many hangnails. My pedicure was painted on sooo far from my cuticles too it looked like they had been there for a week. And a worker in the salon was staring at me across the room for minutes. So uncomfortable and weird. Also the nail tech did not help me pick a color when I showed her the picture and rudely said "PICK" so I did not get the color I wanted. How am I supposed to know which one is the best match out of 500 colors. Bad customer service. Teach your nail techs not to cut people! Unsafe read more

TinTin nail spa - Cuts - Nail Salons Near Me - Encino, California

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Van is wonderful. Just found her after my nail tech of 15 years moved away from l.a. Had a terrible experience at another local place before ending up here. Love my nails . Thank you! read more

Last minute and the end of the day... with haggard nails desperately needing some TLC... Raymond & Moon took me in and worked wonders. Phenomenal gel mani and pedi. Friendly and professional vibe. They both paid the utmost attention to details and got me in and out in a jiffy! Incredibly grateful I discovered this lovely spot and recommend it with the highest praise. read more

TinTin nail spa - Simple Gel Mani Transformation by Moon - Nail Salons Near Me - Encino, California

Have been coming to this nail spa regularly! They do incredible work! Van is my go-to. She never misses! read more

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Been here several times now, and always had a great experience. Personal favorite person for a manicure is Raymond, but the whole staff is wonderful. Super clean facility and beyond nice. Always done super quick, without too many delays and the price is fair. Plenty of parking in the back, and lots of options for colors and services. Definitely a place in my regular rotation for service and quality. read more

First i'm a new customer called for appointment, but the guy who answered the phone didn't tell there was a charge $1.25 for credit card. I liked the younger lady who did my meni but the older lady did my pedi was rude pushed my feet when my feet was accidently touched closed the bubble water whole came inside & with her mad face said something in Vietnamnese & looked at me. I said sorry, but didn't know what's happened I don't understand Vietnamnese language & she didn't even gave a little massage at all. But i still tipped her cause I knew that she 's working for tips too. This is my 1st & last too bad. Never been treated like this at other place. I hv been to so many place for menu pedi. read more

My first time coming here. As other reviews have mentioned, the person at the front is absolutely awful -- unfriendly, unwelcoming, and with a scowl. This was my first time going, and I have never walked into a business and been treated this way from the start. I had been quoted $40 for an acrylic fill by a receptionist earlier in the day. When I was finally seated for my appointment, tnstead of simply using remover, they scraped at the polish with a tool -- something unnecessary and inappropriate. I told them very clearly that I have a broken little toe and to please be careful. That warning was ignored. Three toenails had polish they claimed "couldn't come off" because it was "gel." It wasn't. When they finally used acetone on a fresh cotton ball, the polish came off immediately. I repeated again that I had a broken toe and needed them to be careful. Instead of listening, they became defensive, told me I "wasn't nice," and then asked me to leave the salon. The sequence of events may seem perplexing...I was absolutely baffled as well. This is beyond unprofessional -- it's careless, rude, and unsafe. Using the wrong tools, ignoring a client's injury, then gaslighting them and throwing them out is not how a legitimate business should operate. Never going back. read more

Love my nails thank u so muxh very clean and professional It's local to me so it's easy to use. read more

I've come here a handfull of times and John so far was the best yet! He gave a great pedi, really got in there! Everyone's super nice and it's very clean. read more

Tina is the best, and this shop is clean and classy. They have lots of options for upgrades on services. Tiffany is also excellent.

If you don't know the person who does your Jel you should not go there!!! Usually they have two people who does the good job the rest don't know anything about jel powder!!! They ruined my nails and became so thin that now I'm suffering from being so thin! Also I realized that they don't strill their instruments proplerly. Run away from this place since they are all unexperienced workers working there. They talk in their language so loudly that you feel you are in the war zone. I never go back to them I gave them so many chances because it was so close to my home but they ruined my nails. Be aware! read more

I used to love coming to this salon. It's quiet, filled with techs, and they accept walk ins. Unfortunately the techs started to show too much attitude and impatience during my service. It made me feel uncomfortable like they didn't care for my business. read more

I love how my nails turned out! Tiffany did a really good job. She was patient and took her time. Thank you! read more

TinTin nail spa - Tiffany is the best!! She's awesome and very nice :) - Nail Salons Near Me - Encino, California

I have been going to Tin Tin nail spa for almost 2 years now. I go every 3 weeks and am always accommodated. Van is very sweet and does my acrylics with gel polish. She is very careful and precise. My nails always look amazing and I receive many compliments. Lynn does my gel pedicure and is also very sweet and kind. She takes extra care of my awful callouses on my heels especially. She works very hard to remove it and my feet are smooth and wonderful. She does a precise job applying my polish. I always request and pay for extra foot massage as she makes my feet feel so good and relaxed. The salon is clean and has new pedi chairs and furniture. It is a pleasure to come here. I highly recommend Tin Tin! Sheri R. read more

TinTin nail spa - Acrylic & gel by Van - Nail Salons Near Me - Encino, California

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818 girls know they can rely on TinTin Nail Spa for a quick n' easy fix in the nail and unwanted hair departments. Appointments are rare and usually not necessary at this upmarket Encino nail spa. And they do mean spa as every chair has a massage feature. Hygiene is tops as the pristine white floors are so sparkling clean, you can almost see your reflection in them. The spa doubles as a foot massage spa as well. Manis and pedis get a soothing limb rub by a strong-handed staff and will surely make you wanna extend the time in the chair. And Ask for Raymond as his attention to the finest cuticle details is second to none. Parking is free and a cinch in the back. read more

TinTin nail spa - Pedi by Raymond - Nail Salons Near Me - Encino, California

I will always come here to get my nails done! I used to get acrylic but then switched to Gel-X, and I've never been happier. Van and Nancy both do an amazing job. Van is usually who does my nails on a regular basis but then when my wedding came around, Van set me up with Nancy. I was nervous because it was my wedding set but she did NOT let me down. Van and I had done a few trials and she communicated to Nancy exactly what I wanted and how I liked my nails done. I got soo many compliments on my wedding nails and they were perfect!! read more

While some technicians might be doing a decent job, overall atmosphere is unpleasant. The owner is very rude, obnoxious, and money hungry. When you leave tip, he looks at you as if it's not enough instead of saying "thanks". They speak very loud in their language not allowing customers to say a word. While i do understand cultural differences, it doesn't hurt to try and smile once in a while and try to be nice to customers. read more

Best place yet I have found in the valley. I live in OC but have been staying with my dad in the valley and they are bomb!

It was my first time going to this nail shop, and it was the worst experience l've ever had. I got a full set done with " TIM "who was the store manager and owner. After two days, three of my nails came off. I had to drive an hour to go back to him. I even kept the nails that had come off and brought them to him to show that they didn't break -- they had just come off because of the glue. And after he reapplied the nails, the very next day two more nails came off from the glue he had used. And now I have to go somewhere else to get my nails done all over again. I'm really, really upset because I couldn't attend the party I was supposed to go to, and my hands look terrible. He charged me $65 plus tip. I truly wasted my money. Don't be fooled by the pictures he's posted. This is the worst nail shop in Encino. Don't trust him at all. His work is absolutely terrible. He's extremely .money-hungry read more

TinTin nail spa - Nail Salons Near Me - Encino, California

TinTin is clean, consistent, and all of the technicians have been great. Pam surprised me with her clean and detailed gel mani! I really loved how she shaped my nails and every nail looks even!! She's patient and kind. Would highly recommend! read more

TinTin nail spa - Nail Salons Near Me - Encino, California

I have been waiting to write this review. I went to get my nails done for my birthday a week ago. I walked in, no appt. I had a deluxe pedicure by Lily and gel nails by John. They still look amazing! I don't get my nails done very often but when I do, I usually get the better pedicure-my feet feel amazing!! Lily took time and I felt amazing when I left. I will be back and I hope it's just as wonderful. I felt it was a calm atmosphere and staff were all respectful. Love my nails and feet. Thank you! read more

I'm not from the area and was hesitant to try a new nail salon, but this place did NOT disappoint. The place is very clean, the nail technicians are friendly and transparent about pricing and they were fairly quick! I had a late appointment; which usually ends up feeling rushed at other salons, but they were thorough and took the time to give me a full service salon appt. It's not a place to find a budget mani pedi, it is a bit pricey, but they make up for it with the quality of their service. read more

TinTin nail spa - Gel builder and gel x with gloss tips and a Matte base. - Nail Salons Near Me - Encino, California

Do not go here. First of all my nails were extremely rushed and not only that the workers are rough. As they do your nails they also look at each other and gossip rather than focusing on the nails. Far better places in encino and tarzana for a better price as well. Go here at your own risk. read more

I have been seeing Raymond for 4+ years! He has helped me grow out my natural nails when I used to pick at them. If you need a manicure, fill, and or pedicure ask for him! Overall, the salon is super clean and the staff is friendly. Definitely stop by if you get the chance! read more

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