When I first walked in to do a full set manicure and pedicure matte for all nails, None of the staff would give my boyfriend a price at the door. He waited for around 20 minutes which was very stressful as they said they were going to give him the price in a minute. Then when I sat down, the lady doing my feet was actually very nice to me when she gave me my pedicure.But after she was finished doing my feet I was told nothing and was abandoned without any instructions and sat there for what felt like an hour. I started thinking maybe it's because they're busy it'll be OK. Then this guy approached me to do the manicure and at first, he was very nice to me when I showed him what I wanted. he said he could do it. So I sat down under the impression that he would do my nails like the picture which were supposed to be matte. He gave me the price of $138 to do my request. So my boyfriend sent me more money because he's a good guy and before he sent me the money where they all said that he was a good boyfriend, I only had 125 dollars and I didn't have enough and while I was figuring out how to get the rest of the money before he did anything, he judged me for my honesty and started rolling his eyes and with his body language acted aggressive. Then when my boyfriend sent me the rest of the money, he started being very nice again but I noticed he was talking but I couldn't tell who he was speaking to because he was looking at my hand. I thought he was talking to me so I kept responding to him. He was being negligent to my hand, wrist and arm with my nails and kept grabbing and pulling on me which jerked my whole body forward and he was bending my wrist where it can't bend which was painful to a point where I started having a panic attack. Then when I said huh when I thought he was talking to me because again he was facing towards me when he was talking, he then started to yelled at me and shouted, "Can I talk to my friend!"While staring me down aggressively and being in a state of panic I actually apologized to him for yelling at me. My panic attack only got worse as he kept hurting my hands as he showed no signs of caring for my well being as he was talking on his phone and laughing. I was starting to get unresponsive because I was having an episode with my PTSD to a point where when he finally started talking to me, the lady who also worked there that was next to him repeat what he was saying. He messed up on one of my nails and he ripped it off really hard hurting me where I started bleeding a little because it was practically dry. And I wasn't used to getting my nails done so he kept tapping on the machine that dries your nails while I was in a state of panic saying you put it in this in a mocking tone And when I went to wash my hands he started making fun of me with the surrounding co-workers he had because he got black acrylic all over my hands and I was having a difficult time getting it off. The rest of the staff then made fun of me as well. I noticed that my acrylic nails that were supposed to be matte finish were milky and I only had him correct one of them so I can show my boyfriend how it should of finished compared to the rest. When I asked him if he could correct the mail that was now milky, he stomped his foot and dramatically reacted really angry. Because of his reaction I started talking to my friend when she finished with her nails hoping he would probably be more gentle because of her presence. This really worked. Showing that he was being aggressive on purpose. After he corrected the one nail I asked him to correct he then demanded a tip after raising the price to $140 although he intimidated me, harmed me, made fun of me, did not give me a manicure yet did my nails although I did not ask for acrylic and showed he knew he was treating me in humanely when my friend was watching him. When I said I didn't have the money to tip him, his co-worker then started coercing my friend to give him a tip when my friend already paid for her own service which indicates that we paid separately. It was overall a horrible experience and now I'm afraid to get my nails done by a nail tech. I also paid for a manicure I never got when they were hassling my friend and me to tip the nail tech that is now considered my worst experience with any company out there. read more