tried this place for the first time and i loved it! i called ahead and they took me in short notice, but it was nice to learn that you can book online. maihan did my gel pedicure and she was awesome! great work, great conversation, very friendly and made me feel very comfortable :) definitely will be coming back read more

I was just told they do not do French tip pedicures on the phone. The guy who answered said it's not gonna look good 'Are you sure that's what you want?' Can't believe how unprofessional that conversation was. Avoid this place! Reply to manager: that is not what was said on the phone. They never suggested gel on the toes but simply implied what the customer was choosing was not a good choice. I think different wording could have been more effective. I have been there in the past and they did a nice job that is why I wanted to come for a special occasion. I do not want to be made uncomfortable so I will not be returning. read more

My friend referred me here and im satisfied with quality of service i received! I got mani and pedi with gel & was done within 1 hour. Gradient cat eye was perfect :) read more

Soak Nails - D - Nail Salons Near Me - Encino, California

The WORST gel nails I have ever received. I got my nails done on June 1st and in a few days they were already chipping. In 1 week, they looked like this! What a waste of money. I only get my nails done 2-3x a year, so it's an absolute treat. And this time, I got it done for a destination bachelorette trip. I can't believe this was a gel service. read more

See all

I had a great mani and pedi with Trissa. She is great. Place is clean and very convenient.

I really hate leaving this review, but here goes. I booked an appointment as a gift for my daughter visiting from NYC for a natural mani/pedi (no gel). When she arrived she wasn't able to pick her polish color before her appointment began, so I guess the manicurist assumed she wanted gel polish, which means she buffed and roughed up her long natural nails. To make matters worse once the manicurist figured out she didn't want gel nails, it was too late and the manicure she got last 2 days before chipping like crazy. And now her nails are breaking and damaged because of the over-buffing. I feel so bad for her. Not sure how to remedy this, but be careful if you don't want gel nails if you book here. They were so nice and all, but this is a major mistake. read more

The salon is cute, its on the second level, and you can find parking in the garage (Its $3 cash, the salon can stamp your ticket to validate 2 hours for you) I got their gel manicure which is $40. They have listed prices in the salon and this particular manicure is meant to be "quick". If you're someone who doesn't mind getting a rushed service for $40, then this might be your place. This was the fastest manicure I've ever had, my nails were not filed down properly, some nails were left without any shape, the nail technician asked what color I wanted on my nails but proceeded to select a different color on her own, she left nail polish residue under my nails and fingers. In general, the nail technician was nice but did the bare minimum and completed the manicure in about 20 minutes. read more

Trying every nail salon in the west valley, I have never found the right place, until now. From start to finish this was a great experience. Very clean, everyone is so nice and accommodating. Most importantly, my nails and toes look amazing! read more

Soak Nails - Mimi did an amazing job! - Nail Salons Near Me - Encino, California

Stay Away! They treat you quite bad, don't have great girls who do a solid job and there is a lady there named Julie who is an absolute nightmare. Really negative attitude and so so bad at doing nails. There are so many great places around here- this is not one of them. read more

When my nail salon closed down a handful of years ago, Soak was the best rated salon I found nearby. Now a happy, regular customer, I'm happy to call this my go-to nail salon. Inside you're greeted by a pink aesthetic amongst an industrial vibe. Every chair in the place is light pink, even the waiting area. They also have an IG worthy backdrop behind the check in desk. They've just recently begun some modifications to the space and it's looking great. Leslie and her team are awesome. Whether I call ahead many days in advance or the day of, they always find the time to get me in. They've got everything you'd ever want to have done (Gel-X, regular gel, even hair removal), and tons of color options. I have to shout out aestheticians Tiffany and Julie; these ladies are always able to give me what I ask for, whether it's simple or complicated, and they're absolutely lovely people. If you're lucky enough to have Leslie do your nails, you're in for a treat. TIPS: the salon is located on the second floor. You can park in the structure, but make sure to get your ticket validated before you leave the salon - parking will only be $3 if you do. Otherwise, there's street parking. Also, paying in cash will get you a 5% discount. read more

See all

I've been coming to this Salon for years and so far I really love how they treat customers with care. First of all I feel very comfortable coming back because of all the nails techs are all females which I love because I personally prefer woman and this is the right place for all the ladies. They been taking care of my nails all these years I didn't have any issues when it comes to quality of my nails they make sure to keep them healthy and strong while also fulfilling my preference. Their pedicure services are also great gives you the relaxing spa experience. Overall this is the best decision I've ever made choosing to come to this salon. read more

Ive been to many nail salons, but no one compares to Mai! She is truly meticulous in her work, paying close attention to every detail. Her cuticle care is top-notch--gentle yet thorough--making sure your nails look flawless from start to finish. What I love most is how precise she is with polish application. She gets as close to the cuticle as possible without ever touching it, which means a clean, professional look that lasts. My nails always grow out beautifully without that annoying early lifting or chipping. If you want a nail tech who takes her time, cares about quality, and leaves your nails looking absolutely perfect, Maichen is the one to see. Highly recommend! read more

May was amazing with my nails and I really liked my pedicure by Macy. Overall had a super funny and nice time at the nail shop. Will be back! read more

Soak Nails - Nail Salons Near Me - Encino, California

I have been coming here for years and I've always been met with a happy disposition, great service and constantly get so many compliments on my nails. read more

Soak Nails - Nail Salons Near Me - Encino, California

See all

I've been going to Soak Nails for 8 years, ever since my sister and I moved to the valley. My mom, sister and some friends and myself are now forever customers!! We love this nail salon so much! The reason my nails grow so perfect and strong is because of my girl Leslie! She does an incredible job, but so do the rest of the staff! I get my pedicure done by Trissa, love her! She takes her time and it's never a painful experience! Getting my nails done has become a relaxing and fun experience thanks to Soak nails! read more

Soak Nails - Nail Salons Near Me - Encino, California

Today, Lynn did my nails, and I am so happy with the results. She is meticulous and professional, and I absolutely love this place. I have been coming to Soak Nails since 2018. Even though I moved to the Westside and it sometimes takes me 1 hour and 15 minutes to get here, it's worth it. Their prices are great for the amazing work they do. The place is clean and friendly, and I wouldn't dare go anywhere else. Thank you, Lynn and Leslie, for always making my nail appointments so pleasant. read more

Soak Nails - Nail Salons Near Me - Encino, California

I've been coming to Soak Nails for a few years now and I can say that I'm obsessed. My nails have transformed to being strong and holding such beautiful shape all thanks to Leslie, my gel pedis are always on point thanks to Trisha. Love you Soak Nails! read more

Soak Nails - Nail Salons Near Me - Encino, California

This is one of the BEST nail salons in LA. I have been coming to Soak Nails for years. They have completely transformed my natural nails. The service is second to none. The salon is always clean and the staff is always friendly. Moved all the way to the Westside and I still drive here to get my nails done! Anything you want they can do all the artists here are amazing. read more

Soak Nails - Spin on the classic French - Nail Salons Near Me - Encino, California

See all

Yen took care of my nails today and she is the best! I unfortunately broke my nail during a soccer game and she was able to fit me into her busy schedule. Her work is clean, fast and smooth. I am so impressed with her. I highly recommend, if you're very particular with your nails like I am. read more

Soak Nails - My broken nail. - Nail Salons Near Me - Encino, California

See all

Mimi is an extremely talented manicurist! My nails are in the best shape from her impeccable care! Her designs are beyond awesome! Add all this to her genuine caring and her personal aim to be perfect and her very high standards and you have a very special person! read more

First time coming and I was very well taken care of. I couldn't make my mind up on the design so they suggested chrome which I never got before. Service was 10/10 I will definitely be coming back! read more

Soak Nails - Nail Salons Near Me - Encino, California

I used to be very satisfied with the work at Soak nails but I have now had two bad manicure experiences in a row. The first was about a month ago right before Leslie went on vacation. I loved it initially but she had trouble curing it which we both noticed while I was there. She cured it a few more times and I thought it was fine but this beautiful manicure only lasted about a week and a half before it started coming off. I was so sad because it was pretty. Fast forward to October 1. I came back in and had my service done by Maihan. I again had an issue where the nails didn't cure correctly. I pointed out to her that my thumb was wrinkling and she thought it was weird. I suggested that maybe it was the same lamp Leslie used the previous time and maybe that was the issue. She tried curing it some more but again it didn't work. A few days later, 5 of the nails, 2 on one hand and 3 on the other were wrinkling and looking awful. I needed an appointment asap to fix it because I was starting work the next day but they weren't open on the day I needed to come in. So I ended up going elsewhere. I'm sad and disappointed in these two experiences because this ended up being really expensive for me. read more

It's not true.she never mentioned to me and I told her I am cancer survivor .please disinfect your tools. And When I noticed that the shape of my nail had changed and the corner of my nail had turned green, you kept saying it was nothing and tried to work in a way that I wouldn't realize what had happened to my nail. My nail has been affected by fungus and I'm still undergoing treatment. The shape of my nail has completely changed, and it's made me feel very depressed. read more

Mimi always does a great job with my nails, Trisha is amazing with my pedicure! Highly recommend soak nails. The place is super pretty and clean! Always a great relaxing experience! Definitely recommend! read more

I was trying out some wedding nail styles and went to Soak for the first time in October 2022. I need to call to find out if they can tell who did my nails. I got a French gel manicure and I SWEAR it lasted over a month and looked AMAZING. I wish I would gotten this right before my wedding. For my wedding. My wedding nails turned out lackluster. I went to a place closer to my venue, but.. I was stupid for making that choice. This place has been this best I've had in the valley. I BELIEVE her name was Julie. Was it Julie?! Thanks Soak. I will be back . Sorry for the random pic, but it's the only shot I got of my nails! They are so short and the mani made them look long and sophisticated. Gah. Just loved them and couldn't believe how long they stayed. read more

Soak Nails - The nails are the important part. - Nail Salons Near Me - Encino, California

I was referred to MIMI from a client of mine who said she was the best. After my appointment with her, I concur!! MIMI was amazing! I asked her for almond shape with a natural looking light pink/sheer hard gel Mani and she did such an amazing job. She is very detail oriented. I naturally have a pretty wide nail bed and she made them appear more narrow with the beautiful shape she did. I found my new nail girl! Also, Pauline did my gel pedi and she did an amazing job as well. I will definitely be going back and requesting both of them! read more

Soak Nails - Nail Salons Near Me - Encino, California

This place did my wife so dirty. I could have done a better job. On top of that, the customer service is very poor.

They did an amazing job with my coffin gel x! First time coming here, will be back next time for a fill. Everyone here is super nice and professional read more

Soak Nails - Coffin - Nail Salons Near Me - Encino, California

This place would usually be my to go to since it's across the street from my work. But, the fact that I have been a loyal client for years and when I arrived at my scheduled appt time they tell me that my technician called out and they can't reschedule me with someone else at that time is upsetting. I could have atleast gotten a courtesy call to let me know but I didn't. I scheduled patients around my nail appt and they expect me to be available at whatever time is ok for them is not ok. Holly asked Mimi if she can take me and Mimi made a face and said "No"! Didn't even bother looking at her schedule. Very upsetting the way it was handled. Because of this, they have lost a loyal client. read more

I will not be returning to this salon and I do not recommend it to anyone... My experience was disappointing and unpleasant. I had hoped for better service. I made an appointment over the phone for a dip powder mani-pedi and confirmed the pricing of the services as well as the x-gel removal. Upon arrival, I waited around 10 minutes before being seated in a non-massage chair. Not a problem, but I know some people really care for comfort. The girl doing my pedicure didn't even ask me what type I wanted, so I am guessing she assumed it was the classic one. She started working on my toes without even soaking my feet in the water first, which was a letdown because I usually find it relaxing after a long day of meetings. I missed the soothing feeling of having my feet dipped in hot water, which is one of my favorite parts of getting my nails done. Not to mention how extremely painful it was. My toes are still hurting a day later. When she was nearly finished shaping my nails, I was curious and asked her if having the skin and nails soaked in water was better or not, and she insisted "It was just easier for her". I mentioned it once again how painful it was and she did not care a bit. Lastly, she rushed me to dip my feet in the water to do a quick rinse, which turned out to be freezing since she didn't bother to turn on the hot water for me. Note that the classic pedicure apparently includes a 5-second massage (I am not exaggerating.) Afterward, a different girl came to do my manicure. I specifically asked both of them to please make sure the red color matches my fingernails and my toes, and they agreed it would be the same. However, the pedicure ended up being much darker than the manicure, which I really didn't like. I overheard two different girls doing pedicures and asking their clients if they liked their color or if they want to check another one. I was not given that option, mine was a very quick-paint-straight and be-done-with-it kind of pedicure. The girl doing my manicure was nice and actually did a great job, but then I was surprised to learn that cleaning cuticles wasn't included in the manicure and it costs an extra $10. It felt like I had no choice but to pay for it, as messy cuticles would ruin the overall look. To add to the frustration, I asked the girl whether they would charge for removal if I returned for a new dip powder, and she confirmed that they would. So, it turns out removal is not included, regardless of whether they did the new dip or not. It would have been nice if they had mentioned all these extra charges upfront when I inquired about the pricing initially. I guess that's why they avoid having menus or pricing signs anywhere... It feels shady! I mean, if a dip powder mani costs $45, but you end up paying an additional $65 for cuticle cleaning and removing the old dip they did, that's like a 40% increase! During my manicure, my nails were literally dipped in powder when the owner abruptly asked me about payment. I was SHOCKED when the girl doing my nails started going through my purse without permission looking for my wallet in front of the owner. I was taken aback by this invasion of privacy and it made me really uncomfortable. They should have asked if they needed to check me out during the service. I ended up getting my purse and wallet dirty with red powder. To top it all off, another customer sitting next to me was talking loudly on speakerphone, making it impossible to relax. I wish someone would have told her to please be considerate to others. As I was leaving and struggling not to ruin my polish while putting my flats on, the girl who did my pedicure was right next to me but didn't offer any help. The whole experience took two hours (5:30-7:30p), and the parking validation only covered two hours, so it's essential to keep that in mind. With validation, parking for 2 hours is $3. No street parking is available. All in all, it was not a pleasant experience. The 2-stars are for the girl that did my manicure. PS: A day after my service, I woke up to one of my toes infected. UPDATE: after 12 days, my dip power nails started lifting and coming off. NOT WORTH IT. read more

I could just let the pic speak for itself. That's my foot right AFTER my pedicure. Right, that's the pathetic after photo for a very expensive pedicure...but I will elaborate for those who want more info. Because I have a toddler with me ALL the time, I very rarely get out of the house for a mani/pedi, so I relish in the experience. My feet have been in pretty rough shape, so decided to focus on them for my first visit to this shop. I made an appointment for noon, on a Friday and came in ready to drop some $$$ on some much needed self care! While getting my feet cleaned up, I closed my eyes, then, very quickly I was feeling lotion go on for what was the shortest "massage"ever. Knowing how bad my heels looked, I asked if I should have callous removal. I was told "it's too late for that now. You should have asked when you made the appointment". Anyone who has ever had their nails done knows that every nail tech under the sun offers the callous removal service at the time of, when they see the need or want the upsell. Not understanding what she meant by "it's too late" given I was in the seat and ready, I continued to ask if I could have the service (at least 2 more times, which became super uncomfortable)...and was subsequently rejected several more times. I then asked if I could have a shoulder and neck rub and was told that "maybe, sometimes we can, but not today". I am at a complete loss. I've never been to a nail salon that wouldn't be thrilled by someone asking for multiple extra services. I had an appointment at noon and with choosing color and a wait was done at 12:40 and out the door 12:50. They do not even have massage chairs for pedicures. Asked to talk to a manager and was not allowed, but not told why. Gave feedback to the woman checking me out, and her reply was "next time will be better" to which I replied "there won't be a next time." I left the punch card she provided. This was absolutely not the relaxing experience I was going for, so I guess I'm glad I saved my money for a salon that will make me feel wanted! Won't be back to this one. read more

Soak Nails - AFTER a pedicure. Have never had this bad an experience. - Nail Salons Near Me - Encino, California

See all

I don't like leaving bad reviews but I had to on this. When I called to make my appointment they mixed up the days , fine we are all human. I went in for my appointment today and showed them what I wanted they didn't complain nor said they couldn't do it. As the appointment went on, the lady did her job and work only to say she couldn't complete what I wanted and asked for. The hearts are a disaster, she didn't even clean or cut my cuticles. Didn't clean the extra nail polish to make it nicer. The acrylics are not even straight some don't have an almond shape. It's the worse nail salon I ever been to. If you can't do something then speak up. As soon as I saw her messing up I just told her to leave it as because I can see she was getting frustrated. Im just livid. read more

See all

Great nail salon in the Encino area! I'm always happy with my gel nails. The nail technicians make great effort to make sure your nails and designs are perfect. Make sure to make an appointment in advance and bring cash to tip. You get $3 off if you pay in cash. read more

See all

Made an appointment over a week in advance, came in about 10 min late and it wasn't a problem. You have to check in on a little screen, never seen that before. The employee who did my manicure made a HUGE deal about having to remove glitter polish. I get it, glitter is harder to remove than a regular polish, but she was sighing and complaining through the whole process. Same employee was wearing a mask and she was sniffling the whole time. She had snot on her nose which didn't exactly make me feel great, if you're sick you should just stay home. She also moved the gel oven without telling me and if smudged the gel and then told me off, made it seem like I did it on purpose. Also, the gel chipped after a week (pictured). The woman who did my toes (regular polish, not gel) did a great job and her alone deserves 5 stars, but this review isn't about her. read more

See all

Great service, got a acrylic fill. She was very understanding, I am a bit particular and she didn't seem to mind. I will be back. The vibe is kinda quiet and relaxing. It's on the top floor up the escalators. read more

Soak Nails - Nails - Nail Salons Near Me - Encino, California

My first time doing gel x nails I came here and Mimi did my nails. She did a really good job with the almond shape and I left happy. I called to make an appointment for fill and since Mimi wasn't available, Lynn did my nails. I literally wanted to cry everyday until I did my nails again. Not only did she make it shorter than I had asked, 2 of them were extremely short. I even offered to pay for them to fix it and instead they just start speaking in their own language obviously about me. Also my nails looked more like a V shape than almond shape. This isn't cheap. It costs almost $100 for hands and feet. I am never stepping foot in this place again. I can't stand all these women just speaking in their own language and obviously about the customers. I definitely regret tipping! read more

Clean and aesthetically pleasing nail salon. Every single nail technician is good at what they do, and they are super friendly too. I have done gel manicures, gel extensions, and always get a gel pedicure. My nails last and never chip/break. I've never had to wait as long as I've had an appointment set. They are sanitary, work quickly and are really professional. I would highly recommend this nail salon. read more

I LOVE this place. I've been on a search for a good quality nail salon. I would go to places around my house (South LA) and they didn't meet my expectations of nails when I would show them what I wanted. Fortunately, I work right next door to this salon and went in during my lunch. I showed the nail tech a picture of what I wanted my wedding nails to look like and she hit it right on the dot. They were gorgeous. read more

Soak Nails - Nail Salons Near Me - Encino, California

See all

I had the best experience at Soak Nails!! I have never gotten Gel X before so I was a little worried about the process but Yen made me feel so comfortable and talked me through everything!! I showed her the design I wanted and she nailed it!! She also kept checking in with me to make sure I liked the length and she made me feel really comfortable to ask her to adjust it. I definitely will be back to get this again, 10/10 experience!! read more

Soak Nails - Gel X Manicure - Nail Extensions - Nail Salons Near Me - Encino, California

This facility for me is top notch by very experienced technicians who all very skilled in their work. Their customer care of clients is wonderful. I have been a client for a long time and speak volumes about their work. Leslee and Lynn are the owners who are always so personable. Thank you to all the staff who always are so welcoming creating a great ambiance. read more