Hal delivered exceptional customer service. I called around to get a few quotes and Hal was very…read morecompetitive. I was going to have trouble making it to the shop so he offered to come to my house and do it. There was a problem with the replacement windshield and he was very transparent about everything and offered to come back again. I offered to pay half in advance because I felt bad that he spent all that time working and had to come back, but he refused to take payment till the job was completely done. Hal followed up with me and setup a second visit appointment without me having to call or inquire. You just don't get this level of professionalism and dedication with other companies. For all future windshields that I break I will be taking them straight to Hal, can't recommend him enough.

I had considerable rock damage and sandblasting to my 160,000 mile OEM windshield. Hal located the…read morespecific glass for my exact model, and did a wonderful job installing it. Service was terrific, the entire experience could not have gone any smoother. Great price for the quality of the work. Highly recommended.

Excellent communication, arrived on time, and did a great job replacing the entire windshield…read more Would definitely use again.

Excellent service will use again. Rh. Quality best could…read moreask for.on time equipment all worked as needed

Fortunately for me, Safelite decided to needlessly reschedule my appointment. Because of their…read morecancellation I ended up at Keffer to replace a rear-passenger side window. Not only did it allow me to get the service completed on the same day I'd originally been promised by Safelite, but it allowed me to experience the fantastic, customer-centric service provided by Keffer, and it saved me $170 vs Safelite's price quote. The service, the savings, the timing, the total value! Completely happy with this experience!

From the owner: Windshield Repair? We’ve Got You Covered — Your Place or Ours!…read moreCome to our store and relax while we take care of it, or let us come to you with FREE mobile service anywhere in the Charlotte area. Keffer Auto Glass makes it easy with certified techs, OEM-grade materials, and hassle-free insurance support. 📍 Located at Keffer Chrysler Dodge Jeep RAM 📞 Call now: 980-304-1930

Windshield replacement. Great job. Techs showed up when they said they would and replaced with no…read moreadditional costs. I would recommend.

Owner, Jon Mandel says I reviewed the wrong company. WRONG! You sent two guys to do the work, but…read morethey left, without saying saying anything. You sent me an email saying, sorry you couldn't do the work. My communication with you was really good; your workers were really bad. Here (below) is your quote. Hi Jim, Thank you for reaching out to Safe Auto Glass to assist with your auto glass replacement. The cost of installing your 2007 Mercedes Benz CLK350 back glass in 28270 is $225.00. Our pricing includes EVERYTHING : - all parts and labor - we come to you - clean up and disposal - sales tax - all discounts and promotions Our next available appointment day is tomorrow. To schedule your appointment please call 877-215-7735. Labor-only jobs are prepaid in full and do not come with any warranty. Thank you, Jon Mandel Safe Auto Glass 877-215-7735 safeautoglassusa.com Placing of an order means that you WAIVE YOUR RIGHT to initiate a credit/debit card chargeback under ANY circumstances. All disputes are to be resolved between you, the customer and Safe Auto Glass directly.

Lots of shady people in the auto glass repair business: bait-and-switch, giving low estimates then…read moreupping the price by a couple hundred dollars, etc.). Spare yourself and just hire Brian of Artisan Glass of Lake Norman. Excellent service, friendly, knowledgeable, and competitive price. 100% recommendation.

I had a different conversation with one of Artisan's competitors. The hole was too big to repair…read moreand the crack was too small to replace. It was time to look for another company. Brian came out and said the crack was large enough to replace the windshield. After a two week delay due to other mechanical work on the vehicle we scheduled for yesterday. The new windshield looks great and the mechanical issues have been solved so now I feel confident I can give this SUV to my grandson, if he ever gets a license. Great work and a Great price!

"I want to be transparent: my initial experience was rough due to a calibration issue with my 2023…read moreLincoln Corsair after a windshield install. According to the manager, Derrick, it was a manufacturing defect rather than a shop error, but I was still frustrated at the time. Derrick completely took ownership of the situation. He promised an OEM replacement overnight and ensured it would be resolved at no extra cost. He even came in on his day off to personally oversee the install. My car was delivered today perfectly calibrated, with new wipers and a full tank of gas. Incredible recovery thanks again, Derrick, for the top-tier service!"

Needed a windshield as there appears to be a magnet on my car for rocks. 3rd replacement since I've…read moreowned it... smh.... Submitted a request for a quote online and someone from the call center called me the next day. A little pushy about getting me on the schedule. But hey, that's her job and I need to get it done. Had gotten a quote from Safelite, but Auto Glass Now was $120 cheaper. Who do you think I went with??? Arrived to be greeted in an extremely friendly manner, small waiting room. Asked if they had Wi-Fi so I could log onto work, but they didn't. That was probably my biggest knock. Took about 2hrs. Francine/Francis (can't remember which) is the girl behind the desk. I would listen as she would deal with others in person & on the phone and her knowledge of product and customer services skills are exceptional. This one customer was very rude to her to the point where I wanted to tell him to chill out. But she stayed calm and gracefully apologized. He still left due to being impatient, but it was top notch defusing the situation and not reacting to ignorance. I also checked for any damage, scratches, etc.... that I can spot very easily, and I didn't see any. They did a really good job. I was pleased and would recommend going to them if you need glass work.

Pat replaced the windshield of my car. He provided a great service, showed up on time, explained…read morehow he does his work and was very careful. Highly recommend him. He is friendly, honest and has a very fair price.

From the owner: Specializing in Mobile Auto glass Installation and repair, serving Charlotte NC and Surrounding…read moreareas. I am Fast, friendly and affordable. Feel free to contact me for any of your auto glass needs!

Great experience from start to finish! My windshield had a pretty bad crack/broken glass, and the…read moreteam made the whole process so easy. They were professional, friendly, and got the job done quickly. The new glass looks great, and you honestly can't tell there was ever any damage. I really appreciated the communication and quality of the work. I always love supporting small, family-owned businesses, and it makes it even better when you know they truly care about their customers and the quality of their work. I would definitely recommend them to anyone needing windshield or auto-glass repair!

I know the owner Zuhair. He is a very polite and professional. They did a great job on my Chrysler…read morePacifica Van. I would recommend and come back but praying no more rocks hit my windshield.

Had them replace windshield on my Model 3 Tesla- insurance claim with no deductible. Air noise is…read moreterrible, left washer arms in wrong place- visible on windshield when of, left cover off frunk latch and washer fluid will not dispense. Area manager first call was with Mark Montrey said he would do it again with difference glass manufacturer this lady was out- Barbara- she was arguing with me, said she called mark who is out this week and he claims he did not speak to me. I know nothing about windshields- I wouldn't even know there are different after market options. Mark ordered the new glass. Now they informed me they will not pay for OEM glass. Terrible all the way around. Do not use Caliber Glass- they do their work through third parties no Caliber employees.

I was scheduled for a 9 am windshield replacement in Wilmington which was over 50 miles distance…read morefrom my home. I got to the appointment 35 minutes ahead of schedule. 40 minutes after the appointment was to have started I got a phone call from the technician saying he didn't know what time the appointment was scheduled. He then asked if I might go out for breakfast as he was running late. I inquired and found that he was in Wilson, NC on another job and that it would be quite some time before he could finish (3 or 4 hours) and then DRIVE TO Wilmington (maybe another 2 hours) for my service. As I had already driven in heavy traffic and had been waiting and did not have reasonable expectation of WHEN the work would be done or finished I cancelled the job and drove home. Frustrated and Exasperated!!!

Very Profesional, Very Good at the job, Would recommend. Come get your tint done For the cheapread more

No, sir Mr. Sam, my car was not in that condition prior to bringing it to you guys. I had brought…read moremy car a brand new Dodge charger fresh off the lot to you guys. Please do not do that. I have pictures of my windows when i first purchased my car and there were no scratches on my window. I can post those pictures on here as well if you would like me to, to show that my car was not in the condition prior to bringing it to you guys. I understand you don't like my review, but I gave a honest review of my experience and the damage done to my vehicle.