1. Keffer Auto Glass

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Charlotte, NC

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Keffer Auto Glass

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - Keffer Auto Glass

Auto mirror repair

Auto mirror replacement

Tint application

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1 year ago

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Melissa T.

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A-1 Auto Glass

A-1 Auto Glass

(13 reviews)

They did a great job!! Extremely friendly and knowledgeable. Top notch service. Thank youread more

I normally don't write reviews, but my experience here was so frustrating that I feel people should…read moreknow what to expect. When A-1 Auto Glass first installed my windshield, the molding around it was damaged during the install. The installer told me it was "dry rotted" and even went so far as to tell me where I could buy a replacement and how much it would cost. When I pushed back, the owner confirmed what the installer said but eventually agreed they would replace the molding. Around that same time, I began noticing significant wind noise while driving. When a different tech came back out to address the wind noise and put in the new molding, he immediately noticed the windshield itself hadn't been installed properly. He told me, "We'll get you a new glass." But when the next appointment came, I didn't get new glass at all. Instead, they just repositioned the old windshield and installed the molding. That work left me with paint chips right at the edge of the windshield--damage I know was not there before. I take good care of my car, and I even have photos from after the first installation that show those spots were not there. When I pointed out the damage in person, the tech flat-out denied it, saying, "That was already there, you can see the rust." Later, when I texted him, he admitted they had removed the windshield using string, but when I asked what they used to remove the urethane, he never replied. I also reached out to the owner twice and received no response at all. At the end of the day, I'm left with damage that didn't exist before their work and no accountability from the company. My car was not in this condition when I brought it in, and I'm now left holding the bag to fix their mistakes. I cannot recommend A-1 Auto glass.

Keffer Auto Glass - windshieldinstallrepair - Updated October 2026

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