Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

I gave them benefit of the doubt time and time again, but I was continuously lied to about an ETA…read more I was charged $80 for an assessment of the vehicle damage. I was told to order a part to the rear bumper and they could put it on. I was told to reach out to them when the part arrived and I done so I was given a date and an ETA after I begged for it and they never showed up nor did they communicate they wouldn't make it. I had to reach out to them and got a response that he was still at the prior scheduled repair and sometimes things take longer. I'm not slow and I know things happen, but communication is key. I also put my day on hold for the second time as they gave me a time frame. Then I was told "If I'm at an appointment I don't always have my phone, my hands are greasy so can't text, etc". All clients should be of importance including the one you gave a time frame. It takes 2 minutes to wipe your hands and send an update on the situation. Then he says "I was trying to do you a favor by coming on your off day". I didn't ask for any favors and sent messages offering to get off early either afternoon so job could be performed and again no response. They take your money and do not render the service that they told you they would be able to complete. I now have bumper that possibly can't be returned and job not done. I will be reaching out to YELP because they advertise for them and they're getting over on people. I will be filing a complaint with the local police department for fraudulent activity. I will also be reaching out to an attorney because this is unacceptable and not one time was offered a refund, but he's made that clear that's their "diagnostic assessment charge ". Oh, and they mentioned a discount for first responders that I didn't even get. Please do not give these people your business your money or your time. I honestly had high hopes because when I finally did meet them, they seemed genuine and then they played my face. If the job was something that they honestly could not do or didn't want to do all they had to do was tell me not keep stringing me along. If anyone needs screenshots of the conversation, I have that too. They wanna say we can still complete the job our you can go somewhere else. At this point you can't be trusted and I waste my time which is valuable as well as everyone else's. He kept saying he understands my frustration and I reminded him multiple times that I'm not frustrated. I'm past that I'm pissed off. Had I have known what I know now I would've ran and not wasted my money nor my time. I have all the screenshots if needed.

Jody (active military mechanic) does fantastic work! Will go above and beyond to give additional…read moresmall services just because it's the right thing to do. Can't recommend highly enough!

Very kind and knowledgeable automotive repair professional. Gave me a reasonable estimate, and…read moregreat military discount! Replaced my BMW fuel pump right in my driveway. I will go to them for all my automotive repair needs in the future. Highly recommend!

Team was great. We called last minute and the squeezed us in. Great service! Anthony and the tire…read moreexpert (sorry missed your name) took care of us!

I had a quote from a place in Carthage to install tires for $1000. Ole Steel purchased and…read moreinstalled same tires for $650. Very pleasant people and a good value. I will be back.

It's a beautiful Spring day and Connie somehow managed to make it even more beautiful. When I…read moredropped my car off for an oil change she apologized that they were understaffed and running a bit behind. When I got the cal that it was done (sooner than I expected) I remembered that I was overdue for inspection and sheepishly asked if they can squeeze it in. She reminded that it's a busy day and they just didn't have time, I'd have to bring it in another day. Oh well, doesn't hurt to ask, right? Before I got a chance to pick up the car, I got a call from Connie, letting me know that the inspection was done! The best part is while Connie kept saying it's been a crazy day I would never have picked that up from her pleasant demeanor. Under promise, over deliver with a smile. Old fashioned values are never out of fashion.

Fantastic people and service! Very accommodating and truly a great "hometown shop"…read more Went in for a NC inspection and took me right away and was in and out quickly. We will be coming back for service.

If you want it done right, this is THE place to service your BMW, Mercedes Benz, Mini or Audi…read more Fantastic and very knowledgeable Master Tech with 30+ years of experience.

I hate dealing with car repairs...this place was a god send! Was able to service same day, very…read moreresponsive and kept me informed of the process. Met with the staff and just in awe of their professionalism and knowledge. I just became a life long customer

I cannot express my gratitude enough. It's not what they have done for me directly. It's the care…read morethey show for my wife and her vehicle. Kind,considerate and trustworthy. Thank You All, David Barner

Always honest and always delivers. They work on our personal vehicles and the company I work for as…read morewell. No messing around with the James and crew.

We drove from Maryland to visit our daughter in Southern Pines, however, our van died a couple…read moremiles short of arriving to our daughters place with electrical issues. I spoke with Dennis and he said to bring it in Monday morning and we'll have a look. I was expecting the worst, thinking it was a bad alternator and additional issues, thinking the repair was going to be several hundred dollars !! Dennis told me " Good news, it's just the alternator belt". Less than $75 and one hour later, we were back on our way home. Dennis' honesty, integrity, work & business ethics is of the highest caliber and beyond reproach !! Thank you Dennis ~ John McDonough

Got a tire patched here. Amazing costumer service. Dennis is so polite and was very helpful. I'm…read moredefinitely going back.

I'm new to town and needed exhaust repair. These guys were quick, respectful, and professional…read more Welded up the exhaust like it was nothing. Very fair price . Officially my designated local mechanic spot. Highly recommend if you want reliable service for a fair price.

The prices are fair. I will go back and I would recommend to others. Great Service, Great people!read more

Took vehicle in to have the battery replaced due to service recommendation from dealer. Had…read morepreviously used Christian brothers, and they did not disappoint as they took care of the installation and the cost was reasonable.

Provided an overall inspection. Took great care of myself and the vehicle. Also, had alternative…read moreoptions to get to and from!

Speedy and communicative! This was a great spot for service and I'd recommend. Call ahead because…read morethey are busy.

I was having some issues with my transmission and based on the reviews that I had read I decided…read moreto give S & L a try and I am so glad that I did. Susan and her Team were all very customer friendly but more importantly, they found the problem, fixed it and at a reasonable price. Susan and her Team were very professional and really cared about me as a customer and that goes a long way. I will definitely be taking my cars to S & L from now on.