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Timpanogos Vision Center

3.3 (3 reviews)

Services - Timpanogos Vision Center

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

Timpanogos Vision Center Photos

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6 months ago

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Samantha Derfler

Samantha Derfler

2.3(6 reviews)
2.2 mi

This is the most absolute WORST doctor's office I have ever had to deal with!! Would give a zero…read morestar if possible! From day one, I should have known this place was a bad idea! I was scheduled to see one doctor and after arriving I was told they changed doctors on me due to??? (Many different answers in which none were consistent. ) For the last 2 months I have chard the office staff down trying to get answers, with no call back! I came to appointments expecting to get treatment, only to be given various reasons why it wasn't happening! I took time off work and paid doctor appointments for NOTHING! Today was the last straw after finding out that I had to order my own medication in order for treatment to be done!! The office staff NEVER answers ohms, never calls you back and consistently gives you the run around! It's a shame that the staff is so horrible, as it's reflecting off the doctors, who actually are quite good! I've chosen to take my business and health else where, as the stress of dealing with this place is not worth it!!

Absolutely the worst office I've ever worked with. I thought it was lack of care from the front…read moredesk/assistance after having two tests done and leaving multiple voicemails asking for the results it took two weeks for me to get the results. Then I go back after a positive result on a test and I thought everything was going to be okay from here as the doctor was prescribing me a medication to help with my symptoms.... Well here we are three weeks later with over 8 phone calls and voicemails and still no response. They may be able to get you in quick for an initial visit but it's only because they are losing so many clients. I will not return here and am in the process of looking for a new neurologist as no one here seems to care.

Timpanogos Vision Center - opticians - Updated May 2026

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