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    Timothy R Gresla, DDS

    5.0 (2 reviews)
    Open 8:00 am - 7:00 pm

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    Paul David Epstein, D.M.D. & Associates, PC

    Paul David Epstein, D.M.D. & Associates, PC

    4.8(10 reviews)
    0.0 mi

    Dr. Epstein has been my dentist since 1998. He was recommended to me by a friend who owned a Dental…read moreLab and could see first hand the excellent work Dr. Epstein does in preparation for each patients individual needs. Due to my husbands job moving us quite a bit over the years, I have had many Dentists comment after a cleaning about the excellent dental work done on my teeth. Next time I'm in MA I'll be having two crowns done by Dr. Epstein He and his staff are the best!

    First, the dentist and his hygienist staff deserve 5 stars. They've always been awesome! He's super…read moregentle. I have a fear of dentists and needles and he is amazing. You'll never feel the needle. His office manager and her billing however, is NOT acceptable in any way shape or form! My ex-husband and I both went there, when we divorced, our accounts were supposed to be split apart. In two years, she has failed to do that and we both get bills for the other. She claims once it's paid, she'll separate them. The bill has repeatedly been paid in full, yet, she never separates them out. She has now started to send a bill for a negative amount of money with a letter stating to pay the bill. HOW DO YOU PAY A NEGATIVE BALANCE?! We have both given up and decided to take our business elsewhere. As much as I love this dentist, I cannot tolerate the poor management of billing by this "manager." She needs to go back to school on proper accounting.

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    Paul David Epstein, DMD

    Dental Care of Burlington - With our inhouse membership plan there's no more waiting periods, deductibles, or co pays!

    Dental Care of Burlington

    4.1(31 reviews)
    1.7 mi

    Summary: I was referred to Dr. Shabani for a root canal by my general dentist, since I required IV…read moresedation. She decided the day of treatment, while I was under sedation, that the tooth did not need a RC and did a composite filling instead. She treated several other teeth for cavities (I only consented to ONE). It has since been determined by two dentist and an endodontist that the referring dentist had been correct about the need for a RC. Furthermore, the work she did on the tooth next to the problem one caused that to need a RC--this tooth had not been hurting me prior. I gave her several opportunities to fix the issue and while she did make a good faith effort, she failed to be able to correctly diagnosis the problem (or listen to other dentist that told her that the two teeth need RC's despite me having provided her with the full reports and signing a release for her to speak with them) Continue reading for the full timeline of events. Note that names of other dental offices have been redacted. January 18, 2023: I received the treatment plan from Dental Care of Burlington [DCB]. The total cost was $5,280. The treatment plan was for a root canal, crown, and ONE composite filling of tooth #30. January 19, 2023: I was asked to sign the treatment plans and necessary consents. Since we had not thoroughly reviewed a root canal's risks and benefits, I asked to speak with Dr. Shabani before signing the consent. Her assistant attempted to answer my questions, but I insisted on speaking to the dentist. Dentist responded to my questions about the root canal while I was being hooked up to monitors and getting an IV in my hand. I signed the consent for the root canal and the treatment plan for the root canal, crown and ONE composite filling only. I remember very little after the being administered the IV drugs. January 20, 2023: I returned to the office to have my bite adjusted it was at this time I leaned exactly what work had been performed. January 27, 2023: I woke up with an extreme toothache and called [DCB]. They could not get me in until the end of the following week. I found an emergency dentist who was able to get me in that afternoon. He took X-rays and informed me that #31 needed a RC (I did not tell him that was the orginal treatment plan)He also mentioned that filings that had completed were "very sloppy" and needed to be redone. He cited "overhang" and a good amount of decay left behind as his reasons for drawing this conclusion. End of February: I returned to my general dentist. He reconfirmed his belief that #31 needed a RC and also noted that my bite was off. March 2, 2023: I returned to [DCB] for a bite adjustment and pain, primarily in tooth #30 and #31. Dr. Shabni acknowledged in person and in her notes, that #30 needed to be re-done. She claimed that #31 was fine but thought I was irritating it with my tongue. March 16, 2023: I returned to [DCB] with increasing pain levels was was once again told it was because I was playing with the area. Dr. Shabni suggested I get them polished down under sedation. April 6, 2023: Dr. Shabani placed a sedative filling on tooth #31 to help "calm it down." This provided SOME relief, but it continued to hurt. I went to see a third dentist for another opinion. He, like the two dentists before him, stated that #31 needed a root canal and that #30 also needed one because the filling was pressing up against the nerve. April 11, 2023, I spoke with Dr. Shabani about what [3rd dentist] said, and urged her to listen to the three other doctors and do a RC. She said you would get back to me on scheduling, because we had to coordinate with [Anesthesiologist] . She also suggested putting a medicated filling on tooth #30 to help calm it down, which I initially agreed to. On April 12, 2023, I informed Dr. Shabni I no longer wanted to do the sedative filling and wanted just to treat the tooth when we could get time on [Anesthesiologist] schedule. She claimed we needed to do the sedative filling to isolate which tooth was causing me the problem (I was later informed that messing with a tooth that needs a RC is a bad idea). After some dispute about how much of the RC bill I would be responsible for, she expressed her annoyance that I "keep going to other dentist" and "don't trust her". I expressed that my weariness is because she did a lot of work without consent and I've been in pain since January. She told me to go to another dentist and she'd refund me the entire amount of my procedure "because it's just not worth it at this point". As of now, I have not received the refund or communication about when I can expect to receive it. I also have not received my entire chart despite having asked for it repeatedly (even before April 12). DCB is also not giving me the necessary paperwork needed to work with the [Anesthesiologist] to find another dentist. For all of these reasons, I cannot recommend Dental Care of Burlington.

    I've been with DCB for a few years. I've had no issues with any of their treatments and the staff…read morehas always been friendly and helpful. Recommended.

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    Operatory

    Timothy R Gresla, DDS - endodontists - Updated May 2026

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