A few days prior I made an appointment over the phone with Brandon. Brandon was on deck when I…read morearrived at 10:30AM for my 11:00AM appointment. He took my keys and I was on my way in less than a half hour after an Oil and Filter Change ( I requested no tire rotation). Keep up the good job!!!!

Dealership was clean, staff was friendly and the service manager who assisted me was helpful and…read morelastly, my car was fixed for a reasonable price.

When it was La Grange Ford it was awesome. Now that it's Alpha One...not so much…read more Played rap music in the waiting room and an incredible volume. Nothing but Women's Day magazines to read. Couldn't find a manager anywhere to complain to. And they left this rat nest on top of my engine after an oil change.

From sales to service this place is great and very low pressure. Ricky was very welcoming without…read morethat high sales pressure. That's a huge turn off always when I feel pounced on. Service dept is great. Mr Otto is very accommodating and gets things done. Very much appreciated that my Lincoln gets terrific service while there Keefer Sloane

HIGHLY RECOMMEND!!!…read more Great people and service. Teresa in the service department is amazing. My car broke down and they did everything to help me and greatly appreciated.

I stopped by Cavender in Weimar yesterday to look at two different trucks they had listed on…read morewebsite. One of them was sold a few days prior but was still listed as available. (Old Sales Trick) Looked at the other one that they did have and really didn't like a few things about it. Liz, our Sales Person, got me to look at another truck I did like and wrote up a deal. They asked what it would take to get the deal done so I wrote down what Carvana offed on trade in and wrote down what Kelly Blue Book priced the truck at. The price KBB had down was about six grand cheaper than what they offered. Liz took offer into Managers Office and shortly after Kriss (Sales Manager) came out with Liz. Kriss began the conversation off politely but then turned aggressive and irritated about the price I offered on truck and demanded to know where I got my numbers from. I showed him my offer from Carvana on trade and told him that I got pricing from KBB on new truck value. He went on to tell me that I had to have come by there because of the great deals and that they use another service to price their vehicles. Also told me that I was "ridiculous" on my offer and then wanted me to come back with a better offer. At this point I was done with Kriss and just agreed with him to end conversation and did not make another offer. I have had bad experiences with car dealerships and this guy ranks up there with one of the worst. Rude and arrogant does not close deals in my book, especially when my daughter was present. Cavender has always donated to Colorado County Fair and my wife works in Weimar. That is the reason I gave the dealership a visit. Plus i previously bought a car there about three years ago because of that very reason. I don't know where Kriss is from but if I had to guess he is not from my community. Around here we dont talk to our neighbors like that and we sure as hell don't disrespect them in front of their children.

My husband and I have bought our last SIX vehicles from them and we wouldn't go anywhere else…read more Smooth and easy transaction. I love their service department.

Cannot recommend this place more! David treated me very respectfully and went above and beyond to…read moremake sure my experience was top notch. Big thanks to Peter, for doing an exceptional job as well. All team members were patient, courteous, and eager to make me feel welcomed. 10/10. I will be back!

Though now called Cavender Auto Country, this is the LAST time I'll use their service department…read more In spite of having bought my Silverado 2500 here a year ago, their service department just runs so inefficiently each time I come. This time I arrived at 9:15 for a 9:30 scheduled oil change. Noted 7 cars parked in the service drive so got out and spoke to Tommy and said "Y'all look slammed. I'm just here for an oil change appointment". He said no sir these are all drop ins and we'll take care of your appointment right away. Grabbed Gina and told her mine was an appointment oil change. Saw Gina drive my truck around to back at 9:30. Went up at 10:20 to ask about what the hold up might be. 10:30 Gina comes to tell me the truck was just put on the lift. We discussed my appointment and she said she didn't know about that. Also said someone didn't show up for work blah blah blah So guess if I hadn't asked about it my quick 15 min oil change truck would still be sitting back there somewhere. I'll go try Oviedo in La Grange from now on.

I had to stop in while traveling to San Antonio and they fixed my window trim at no cost. Great and…read moregreat and helpful service repair tech; Bradley.

Big thank you and shout out to employee Nicole Clay helping me get a portfolio extended warranty…read morecontract canceled, the portfolio extended warranty is not worth the hassle of all the middle man back and forth required. $5000 was refunded to the car loan due to the extended warranty being cancelled and refunded!

Do not use their service department. I brought my car there 3 times for the tire sensor on the 3rd…read moretime they said it was damaged which is complete BS. Charged me $370 to replace one sensor which should have been covered by the warranty. They are not locally owned so I guess they don't care about local customers. I've bought 5 Hyundai's since 2011 but I'll be happy to take my business elsewhere.

Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!

Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

Brought my Tacoma in for the 10k service this morning. Duncan Sheeley demonstrated exceptional…read moreprofessionalism. He took the time to listen to my concerns and ensured that everything was handled promptly but without the feeling of the "I'm trying to sell you something" . What really stood out was the genuine care and attention he provided. In a world full of choices where everybody can do the same thing, service can feel rushed or impersonal, Duncan's approach felt authentic. That my friends is something that is hard to teach. A smile can be shown but you can feel something else. He spoke to me about my vehicle as if it were his own, and that level of commitment reassured me. I left feeling confident in the quality of the work done. If you're in need of service, I highly recommend reaching out to Duncan and his team--they truly make a difference! I've been in the auto industry for over 20 years and truly appreciate when I feel I'm taking care of. Management would be wise and I'm sure they are, to recognize when you have a great asset to the team. Seems like they do a good job on the hiring front. Till next time ladies and gentleman!

My recent experience with Toyota of Cedar Park was extremely disappointing and confirms many of the…read moreconcerns people have about dealership practices. I will not be doing business with this dealership again and strongly caution others to be very careful if they choose to do so. My wife and I came in to test drive a car and, after the test drive, submitted a credit application--explicitly authorizing a credit pull--with the clear intent to purchase the vehicle. We were told everything was in order and scheduled an appointment the following morning for my wife to move forward with financing and paperwork. At no point were we informed that the vehicle was still at risk of being sold. While my wife was on her way to completing the financing process, she received a call informing her that the vehicle had been shown to another couple and sold. This occurred despite our salesperson clearly communicating to management that this deal was essentially set. That information was dismissed, and management allowed another salesperson to show and sell the vehicle without extending us even the courtesy of a phone call to give us the opportunity to finalize the purchase--which we absolutely would have done. I work with dealerships regularly in my profession, and while you hear stories like this, you hope they are exaggerated or rare. Unfortunately, this experience proved otherwise. When I raised the issue with management, the response felt scripted, dismissive, and entirely policy-driven, with no ownership or genuine concern for how poorly this was handled. It became very clear that the priority was selling the vehicle as quickly as possible, regardless of fairness, professionalism, or existing commitments. The message sent was simple: once a faster or more convenient sale appears, an active and committed customer is expendable. That reflects a lack of integrity in both process and leadership. I previously had a positive experience purchasing from Toyota of Cedar Park, which makes this situation even more disappointing. This was not a failure of the salesperson I worked with--it was a management decision, and it speaks volumes about how business is conducted there. Based on this experience, I cannot recommend this dealership. If you choose to do business here, proceed with caution and do not assume that verbal assurances, credit applications, or scheduled appointments mean anything unless a deal is fully executed. This dealership and its management team should be ashamed of themselves!