I took my 50 year old Seiko watch in for repair.. it's…read moreautomatic so he quoted me $200 to fix it.. lots of moving parts he said, ok I said it was a gift from my father so I though it was worth it.. after a year of always adjusting the time I took it back for repair, he said it was a week past warranty and would probably cost more..after a bit of arguing it came out that all they did was clean and lubricate it...he laughed when i asked for at $100 back HE LAUGHED!! It,s a nice watch, wish it would work properly........

I Do Not recommend this shop. We took our wall clock in for repair in January. were told it would…read morebe 2 - 3 weeks. Then another 2 - weeks and on and on for 6 months. Finally they said it was ready, so we brought it home, hung it on the wall, and, it didn't work. Wee took it back in and were told 3-4 days. After a month we were told one of the gears were broken and they couldn't say how long it would take. They have now been "fixing" it for 7 months. We told them we want bour money back and we will take it elsewhere. We took it to Watch Market in Coquitlam and were told a week. He called us in 6 days and said it was ready. I asked if any gears were broken? He said no. Also he charged me $100.00 less!!

I came here with 9 watches that needed battery change -- I know, that seems like a lot, but I like…read morewatches. I live in Seattle, but there aren't many small independent watch/clock repair shops around where I live, and this shop sounded like a gem from the yelp reviews. And it was. I randomly walked in with 9 watches past 5 pm on Friday (one of them was a little more complicated), and Mr. Hiew told me they could be ready by noontime on Monday. Wow. I've walked into a pretty well-known jeweler (B*n Bri**es) by where I live, and they'd say, "We'll call you when it's ready" (which is like a week later) or sometimes even "We have to send this out." But no nonsense like that here. It's all business. Love it. I went back a little after lunchtime on Monday, and sure enough, they were ready and packaged, with detailed description of each watch written down. This man is dedicated to watches and clocks. He's even wearing a Renata mask. (I've never even seen a Renata mask. He must be a good customer.) In case you don't know (like one previous reviewer), Renata batteries are what's considered most reliable and long lasting. They're used in the likes of Rolex (Oysterquartz), Tag Heuer and Breitling. Renata batteries cost a little more, but if your shop uses them despite the cost, you know they care. I paid 15 CAD for 8 of the watches and 25 CAD for the more complicated one. I'm a happy camper. In Seattle they charge more and do less (they'd say things like, "...and waterproofing would be extra charge"). An unassuming shop that doesn't even have a sign outside, but has customers coming back? That's my kind of shop. I'll definitely come back when I'm in town.

Called John as I needed new batteries for a couple of watches that had been sitting in drawers for…read morea few years. He told me to come right over - had them ready to go while I waited no more than 10 minutes in his whimsical and curious little shop. Fantastic service - I'll be back and telling everyone I know about this little hidden gem. Thanks, John!

I had a very pleasant experience working with Jill. She was very nice and she is very knowledgeable…read moreon the products being sold. I was working with Trushna originally and I wanted to see the ring in person. They had it expedited to the store for viewing and I was told to ask for Jill when I am at the store. She was very prepared when I told her my name. She bought out her equipment and ring right away. Excellent service. It was a pleasure working with the marketing person Trushna and Jill. I love the quality of their product and I left happy.

Go in the mornings. Best at the start of day. Most of the staff are attentive…read more Sale items are well priced and higher quality to other stores. So if you need as is, it's a good option. For customization, upgrades, or fixes, I would look elsewhere though. Don't order online. Always have it for viewing in-store. Received items from their online store that were disappointing and couldn't be returned. The staff at this location will help transfer online items for viewing.

If you are a watch enthusiasts or have vintage watches that need repairs and cleaning, this is the…read moreplace to take it. They are licensed to fix just about all the fancy watches out there. The price is not cheap but you will be sure that your timepiece is taken care of by a professional.

I highly recommend Time and Gold to anyone wanting to purchase a timepiece or gain some knowledge…read moreof all things horology. I have been a loyal customer for years. They have a wonderful variety in new and pre owned pieces. Their attention to detail, customer service and follow-up support are second to none in Vancouver.

True craftmanship and HONEST old school service ......remember that? They are truely interested in…read morelooking after you.

been going to Otto Friedl since 1969 when bought my girlfriend a Tissot from Otto himself . Did ten…read moreyears in the Uk at which time my Heuer Autavia needed a new mainspring which Otto did with aplomb. 1n 1988 bought a 2nd hand Omega Seamaster ( day/date/sqr faced) from Otto and it has never been to any other store for anything. Service is exceptional, lovely people and amazing workmanship. cannot recommend this company highly enough . Simon Gabriel

Andrew has a busy shop so requests you visit his shop prior to giving you a detailed quote. He…read morelooked at my vintage Timex and promised to replace the crystal for $45 plus tax within one week. Done with skill and care. I'll be back again soon.

I received excellent service. I brought in 2 watches my father owned and could not fix, an old…read moreSeiko and Breguet. It took Andrew a few minutes to figure out the problems. He is very experienced. Thank you Andrew!

I have taken in several mid-to-high end watches for service and always been very happy with the…read moreresult. One was a rather beat up Titoni vintage Swiss automatic watch that was found in a drawer where it had been hiding for many years. Harry replaced the crystal, serviced and repaired the movement and it ran just like new afterwards. Harry is highly qualified and experienced. They are honest and will only do what you requested/is necessary. Highly recommended.

My watch battery died when I was out and about on Saturday. Found Global Time on Fraser Street with…read moregood reviews. Not my usual place for my watch battery replacement but glad I stopped in. Fast, courteous service. I was in and out within 15 minutes. Price was better than I would normally pay and with a one year guarantee. Good job Global Time, highly recommend your services!

Perfect jewelry collection & everything genuine, all watches were Swiss made,…read more Picked up my anniversary Canadian diamond eternity ring. Knowledgeable staff.

Their website says they service Rolex in the Park Royal and Victoria stores so I took my watch…read morewhich was under warranty to Park Royal store only to be told they didn't service the watch there. Not very satisfactory. With that kind of service it is not surprising there wasn't any customers in the store considering the mall was busy. Lost me as a customer.