I came here with 9 watches that needed battery change -- I know, that seems like a lot, but I like…read morewatches. I live in Seattle, but there aren't many small independent watch/clock repair shops around where I live, and this shop sounded like a gem from the yelp reviews. And it was. I randomly walked in with 9 watches past 5 pm on Friday (one of them was a little more complicated), and Mr. Hiew told me they could be ready by noontime on Monday. Wow. I've walked into a pretty well-known jeweler (B*n Bri**es) by where I live, and they'd say, "We'll call you when it's ready" (which is like a week later) or sometimes even "We have to send this out." But no nonsense like that here. It's all business. Love it. I went back a little after lunchtime on Monday, and sure enough, they were ready and packaged, with detailed description of each watch written down. This man is dedicated to watches and clocks. He's even wearing a Renata mask. (I've never even seen a Renata mask. He must be a good customer.) In case you don't know (like one previous reviewer), Renata batteries are what's considered most reliable and long lasting. They're used in the likes of Rolex (Oysterquartz), Tag Heuer and Breitling. Renata batteries cost a little more, but if your shop uses them despite the cost, you know they care. I paid 15 CAD for 8 of the watches and 25 CAD for the more complicated one. I'm a happy camper. In Seattle they charge more and do less (they'd say things like, "...and waterproofing would be extra charge"). An unassuming shop that doesn't even have a sign outside, but has customers coming back? That's my kind of shop. I'll definitely come back when I'm in town.

Called John as I needed new batteries for a couple of watches that had been sitting in drawers for…read morea few years. He told me to come right over - had them ready to go while I waited no more than 10 minutes in his whimsical and curious little shop. Fantastic service - I'll be back and telling everyone I know about this little hidden gem. Thanks, John!

Andrew has a busy shop so requests you visit his shop prior to giving you a detailed quote. He…read morelooked at my vintage Timex and promised to replace the crystal for $45 plus tax within one week. Done with skill and care. I'll be back again soon.

I received excellent service. I brought in 2 watches my father owned and could not fix, an old…read moreSeiko and Breguet. It took Andrew a few minutes to figure out the problems. He is very experienced. Thank you Andrew!

I highly recommend Time and Gold to anyone wanting to purchase a timepiece or gain some knowledge…read moreof all things horology. I have been a loyal customer for years. They have a wonderful variety in new and pre owned pieces. Their attention to detail, customer service and follow-up support are second to none in Vancouver.

I brought my watch in while on vacation to get it adjusted for size which they happily did for…read moreabout $50. After leaving the store happy with the sizing and wearing the watch around about everyday for a week one of the pins in the band fell out making the watch unwearable. When I went to call the store to see what they could do for me the associate gave me the email of their customer service department. After sending an email with a picture of the watch and receipt the company made a very poor effort to try and resolve the issue. While understanding that using my American credit card might be difficult to get a refund the person responding to me informed me they don't do any refunds for this and made the offer for me to bring it in next time I'm in town. No offer for credit at the store, sending the watch in to get fixed nothing. So now my $700 watch (I've only worn for about a week) sits on my dresser waiting to be fixed because I'd rather not spend another $50 to get it fixed again. I would have at least appreciated some sort of problem solving for breaking my watch.

Selection is somewhat limited. But again, I recommend to come here to check what they have. Prices…read moreare negotiable and are ok. You can definitely get certain things cheaper if you shop online but again that means you will have to wait for shipping. Parking is available and is free with registration of license plate. My dad came here and recently bought a watch.

Beware! False advertising, beware! This was my long time watch battery replacement place. The…read moreA-frame sign said "starting $7". I was charged $10+tax for a very standard fast fashion watch battery. What??!! For a cheap standard watch battery? I was shocked! No more. You've lost my business forever and I will tell all my friends too.

I have been getting my watch repaired here for over 30 years. The gentleman is wonderful.read more

I would not recommend this company for anything more than a battery for a watch. I took in 3 wall…read moreclocks . 2 Vienna Regulators and a spring wall cloch with chimes which had been overwound When I went to pick them up he handed me a bag as parts as he did not replace the spring and now I have no chimes. The other 2 clocks worked for less than 6 months. He did not honor his warranty. I would never recommend his company as maybe its time for him to retire.

Great service and selection! Lovely "real" watches, and the staff was very helpful. It's where…read moreI'm going to go when my smart watch band needs to be replaced next!

March 10, 2026 I had a great experience at Watch Works in…read moreLansdowne Mall, Richmond. The staff were very friendly, professional, and knowledgeable. They helped me quickly with my watch and made sure everything was working perfectly before I left. The service was fast, the price was reasonable, and the quality of work was excellent. I really appreciate their honesty and attention to detail. I highly recommend Watch Works to anyone who needs watch repair or battery replacement. I'll definitely come back again!

I have taken in several mid-to-high end watches for service and always been very happy with the…read moreresult. One was a rather beat up Titoni vintage Swiss automatic watch that was found in a drawer where it had been hiding for many years. Harry replaced the crystal, serviced and repaired the movement and it ran just like new afterwards. Harry is highly qualified and experienced. They are honest and will only do what you requested/is necessary. Highly recommended.

My watch battery died when I was out and about on Saturday. Found Global Time on Fraser Street with…read moregood reviews. Not my usual place for my watch battery replacement but glad I stopped in. Fast, courteous service. I was in and out within 15 minutes. Price was better than I would normally pay and with a one year guarantee. Good job Global Time, highly recommend your services!

I made a special trip to Main/Hastings to get a fresh battery for my watch. Imagine my dismay to…read morefind that Mr. Chan has retired and his business no longer exists!! I then went to the German Watchmaker, 1208 Homer St., and he quickly dusted and oiled my watch and replaced the battery for $20. He's a terrific fellow. But we were disappointed that Chan's Watchmaker is no more...

The most amazing and cheapest watch repair guy in greater vancouver he charged 5.60 to adjust my…read moreband o my god this guy is amazing Everyone in vancouver needs to come here for watch repair 5/5 amazing