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    Spectrum

    Spectrum

    1.0
    (15 reviews)

    I hate spectrum. With a burning passion. They charge almost twice what any other provider does for…read moreservice they fail to fully comply on. I pay for 1 gig and I've never seen it over 500 mb and I check pretty regularly. I'm constantly restarting my router because something has gone wrong with it. My signal to anything that isn't lan cabled into the router is just straight garbage, I can hardly get streaming services to run and they don't take up that much data, not the gig I'm supposed to be getting for sure. They do this cute little thing where they offer free cable or streaming or some crap everyone already pays for but the trick is it's not free. They toss in a 10 dollar a month charge at the one year mark hoping you won't notice or you'll think prices just went up. I noticed this and tried to get it taken off my account. It was like pulling teeth. 3 reps said they "didn't know how to do it" and that it "couldn't be done" it was infuriating. They kept just offering another free year and I was like "dude I don't wanna do this again next year when I don't use the service". The cherry on the cake is that someone illegally and without my knowledge took out a spectrum account using my information. I had spectrum service 900 miles away from where this new line was opened up. It didn't use my email, it didn't use my phone number. Not one call, not one check, not one "hey this is super suspicious" no they saw a way to make money and sent it. I didn't realize it had happened until I saw spectrum sent it to collections, ruining years and years of hard work creating a perfect payment history. I hate spectrum, if they go bankrupt because of there crooked practices I'm going to throw a party

    If I could give them zero stars I would. Not only are they over priced but they keep increasing…read morerates. Their internet is highly over priced and I now pay a third of the price with Mint. They also make you return your equipment using UPS and then they charge you because they claim they never received the equipment. They took almost $300 out of my account without notifying me.

    CDE Lightband

    CDE Lightband

    1.8
    (75 reviews)

    These people have no problem at all in leading you to believe that your former account is…read morecompletely paid off and transferred over to someone else in good standing. They are perfectly okay to go literally MONTHS on end without contacting you in any way or for whatsoever--no phone calls, no text messages, no emails, and no postal letters. They are cool in lying by omission by not contacting you and causing you to let your guard down, and think that everything is cool on their end. Then, one fine day, you get a surprise email from them, telling you that you still owe $289.17 on an account, and it was due and payable 3 weeks ago. Then, after you physically go into their office and pay the bill, they are perfectly okay to send you a threatening letter via postal mail. This postal mail can falsely accuse you of not having paid your (surprise) delinquent bill. Also, this harassing and threatening letter may well claim that they are planning on turning your name over to to a collection agency. Verbatim, their threat is as follows: "If the balance is not paid immediately, CDE Lightband will transfer the past due balance to your active account and is subject to termination immediately. If there is no active account, CDE Lightband will refer this debt to a collection agency, which could affect your credit rating." It is quite amazing, isn't it? They reserve the right to keep you completely in the dark for literally MONTHS on end with no communication whatsoever. Then, MIRACULOUSLY, they obtain the ability to send you both emails and postal mail, and they act as if it is a code red Federal state of emergency, and start threatening you. In a great ironic twist, at the bottom of their threat letter, they write the phrase, "Continuous Dedication to Excellence." Get it? CDE? What a blatant lie and a sick joke. It should say "Constant Deflection and Evasion."

    There's a lot more unsatisfied folks with your service. Don't let the number 74 (reviews) fool…read moreyou!! When selecting the cde app, I'm always asked to enter my password and the app starts prior to entering information. What is the purpose of this requirement? There is a box that pops up stating an "update"; however, it then says "app not installed". Looks like there are possible security issues at hand.

    Spectrum - televisionserviceproviders - Updated August 2026

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