Very well worth the 70 mile drive for me to buy my refrigerator. Ok, while not in pristine shape…read more(they do have products that are), the prices here simply cannot be beat. The guys there were quite friendly and helpful in me selecting my "dormitory sized fridge" and loaded it into my truck. When I have the need for more appliances, I will definitely be heading back here.

Right next to Austin Peay University. Needed a mini fridge. Great deal and they have lots of other…read morestuff like air conditioners and appliances.

The absolute worst store EVER. The people are terrible. They don't deliver the items you've already…read morebeen charged for and are trying to take advantage of soldiers and scam them out of money!!! Do not shop here !!!!

We tried to place a order online with Lowes but the inventory online didn't match inventory in…read morestore. We finally placed an order over the phone with assurances that the washer would be ready for pickup Friday (make that Monday, after calling Friday). Saturday morning, we drove into Clarksville and walked into Baldwins and walked out with a washer and dryer set. Owner was knowledgeable and helpful and we were pleased with price and products that met our individual needs. We will definitely start with Baldwins in the future. Thank you for a honest and pleasant buying experience.

I bought trees from here and 4 out of 5 of them died. I was told to dig them up and bring them in…read morefor an exchange or store credit. When I got here, they could not exchange because they had no more and refused to give me a store credit.

Kristen in the Clarksville Tennessee Home Depot was extremely courteous and friendly at checkout…read more And very always has a welcoming smile.And she is very courteous. This is our favorite home depot.Thank you, kristen for making this an enjoyable shopping trip.As always.

The furniture is at a good price. I got a couch and loveseat, a table and ottoman and a rug and a…read moredeep freezer please. If you go here to get your furniture ask for Nate, he is great help me out got me the best deal and I wouldn't buy more stuff I just didn't have it in stock they sold out and I'm sure it's because of Nate and his great help. They delivered the day they would say they were going to deliver, and they delivered on time. The two gentlemen that came to help with the delivery. We're fast efficient and didn't leave a mess.

After looking online, I was going to buy all of our furniture for our new house here, but these…read morereviews have made it very clear to STAY AWAY!

Came in here awhile ago for a new washer and stove. Staff were very helpful and appliances still…read morework great

Very rude service. I bought a refrigerator there and 2 months later It broke down and was unusable…read more What a waste of money. BEWARE EVERYONE. DON'T WASTE YOUR TIME AND MONEY AT THIS BUSINESS !!!!!

I bought a motorcycle from them, the guy that sold it to me, messed up the paperwork and for some…read morereason, he won't return my calls to fix it.

Great experience! Just recently had to replace my gas range and today had to replace my over the…read morestove microwave. Can't remember the name of the sales woman when i bought my range but she was great! Very professional and helpful. Not to mention the prices are fantastic! Today Kmark (I hope that's correct) helped me! He was equally helpful! I definitely would recommend checking here first for your appliance purchase!

Had difficulties finding speacialty parts, the local staff member Sein helped me a lot in finding…read morewhat I was looking for. Would highly recommend stopping by if you have difficulties finding obscure parts.

Bought a freezerless fridge to have delivered. -Delivery was horrible (didn't move old fridge out…read moreof way for new one - was unplugged and ready to be moved like their email stated, didn't level properly, etc) -Freezerless fridge is actually a freezer and is mislabeled (per the managers at this location - they were great, but Best Buy corporate is horrible) on the website. Review of this also state it's a fridge. Pictures have milk, fruit, etc on them - not in a freezer. So guess what happens overnight when a 'fridge' gets to -10 F with medicine, wine, food, etc. inside? Well, I can tell you. Your kids milk before school, your meds you need, every glass bottle in the fridge is frozen and shattered. There is glass in everything. I didn't realize how much stuff came in glass bottles until this episode. The unit is set on the warmest setting and doesn't get above 0 F. The managers here saw the problem, knew it was a Best Buy mistake, and had someone call me. Eventually corporate reached out and offered to replace or return the unit and give a max of 10% compensation for what their mistake ruined. Doesn't even cover the medication and why would I want another mislabeled unit? Come get it and give me my refund. So I'm here to let everyone know how horrible it is to deal with this company. They will not make their mistakes right, so you know they won't stand behind anything else either. Purchase elsewhere and save yourself the head/heartache that we have gone through. What a great anniversary present. Was supposed to be a surprise for my wife and boy was it.

I had the worst experience I've ever had at the Lowe's at 2100 Lowe's Dr in Clarksville, TN. I've…read morebeen a loyal Lowe's customer for years, but after the way I've been treated the past three days in a row, I'm honestly done. For three straight days, I've had problems trying to purchase lumber from the discount rack. Each time, the lumber was not properly marked, and instead of anyone simply fixing the issue, I was given a hard time by associates. Today was the final straw. I noticed several pieces of lumber on the discount rack that were clearly damaged but not marked down. One piece was literally broken off and about a foot too short. Another was bent so badly it looked like it could be used as a teeter-totter. Clearly not good lumber. When I told the associate, she claimed she "knew which lumber was bad." Yeah, right. I went back up to purchase the lumber and then a different associate gave me a hard time too. They asked me to go take a picture of the 50% off pallet, so I started walking back there, then they called me back. Then I had to wait around for another associate to come verify the lumber was "bad." Then I had to wait again for someone else to come mark it down. This whole thing dragged on way longer than it needed to. When they finally rang me up, the total came to around $100, which seemed high, but at that point I was hot, frustrated, and just wanted to leave. I got to my car, grabbed some water, looked at my receipt, and sure enough -- I was charged full price for almost all of the damaged lumber. They even added lumber on there that I didn't purchase. So back inside I went to customer service. Even customer service seemed confused by what the lumber department had done. They had to fix the entire mess. This wasted about an hour of my time that I will never get back. This is completely unacceptable. Day one, I was hassled. Day two, I was overcharged and had to go to customer service. Day three, I was charged full price for damaged lumber and charged for items I didn't even buy. At this point, it honestly feels like I'm being targeted or messed with for some reason. I don't know what's going on with this store, but the service has gone downhill badly. Nobody asks if you need help anymore. Nobody smiles or greets you. Nobody offers to help load anything. Nobody offers to push your cart out or take it back in. That used to be the kind of service I expected from Lowe's. What happened to this store? What happened to Lowe's? I've had enough. This location has lost my business.

Had 4 tiles so far crack in our kitchen 12 months two weeks after installation. Unfortunately they…read moreonly have a 1 year warranty on work. That's a lot to spend on a floor that starts cracking in a year, and all we do is walk on it... it's not like we have elephants doing jumping jacks in here...

My wife and I upgraded our bathrooms about one year ago with the help of a Ferguson Home Designer…read more This process went great, but at that time, we did not purchase new toilets for the bathrooms. I wished to surprise my wife with a new Toto Washlet and a NexusOne-Piece Elongated toilet for each bathroom. I worked with Chelsea Collins at the Ferguson Home Store in Clarksville. Chelsea was pleasant, knowledgeable, and very professional. She answered all my questions. She gave me all the specification sheets so I could contact the electrician and the plumber for the job. Right before the purchase, I took my wife to look at the different Toto toilets. One of the toilets was not what she wanted, and with Chelsea's help, my wife ended up choosing the ones that best suited the rooms. Chelsea is instrumental in the process from start to finish, and I never felt hurried or that my questions were a problem for her to answer. The toilets were installed yesterday, and they are beautiful. Thanks, Chelsea, for all your help in making the correct purchase for our home.

A year ago we needed a new refrigerator. We purchased an LG STUDIO appliance suite from LOWES…read more The refrigerator came damaged so we refused it because of the damage. Unfortunately the LG STUDIO refrigerator was no longer available. We looked everywhere for the refrigerator and FERGUSON'S had a floor model that was on clearance! What a great find and an excellent price on a very expensive refrigerator. We will always in the future prefer FERGUSON's over the big box stores for appliances, plumbing, and lighting fixtures. They have a beautiful store on Dunbar Cave Rd here in Clarksville. Their sales associates are professional and knowledgeable. Service after the sale was also helpful when we had an issue with the craft ice maker in that we called and the lady who takes care of service issues contacted LG and set up the warranty/service order. We are very grateful and very pleased with this transaction.

5/4/24... Had to get lumber for a 16X24 deck. It's a pretty extensive DIY. Last year I built a 5'…read morewooden fence. So I'm always doing something. I miss the mom and pop stores, but they're too far from here these days. I'd have to go way out to the country. There's always someone that stands out as a good employee at this location. Sure there's a few duds too, but each time I've been to this particular Lowe's, there's someone that makes the store look good. Whoever runs the lumber department does a good job at policing the area and ensuring carts are available. They line them up in the wide isles. It's pretty smart. It's hard to keep a place like this looking good because so many customers are scurrying around the place rearranging the product. They grab something and put it back in the wrong place. The public isn't easy to deal with, but these guys seem to work at it. Last week when I went here on a Saturday during a mad rush (bad planning on my part) there was a retired USAF employee that helped me out. I had to buy 60 5/4" decking 16' long. He said to swing my vehicle around the back and he'd help me load it up. He helped and did a great job actually. He even identified some bad boards and put them to the side. Awesome customer service. This Lowe's has some good people working here. Prices are totally competitive with HD. These folks know what the bottom line is and how to attract customers.

Purchased all new kitchen appliances and range didn't work from day 1. Manager said call the…read moredelivery company. Lowe's refused to help us. At this point I just want to load it up return it to store and drop it in their front door with a note about the crappy customer service. And crappy appliance. Will NEVER shop this store for anything ever again! They DO NOT stand behind their products. Nor take care of customers. Would do zero stars if possible!