This is my first experience with an autocare facility. Friendly, very accommodating staff, complete…read morewith snacks/shuttle service. Very transparent inspection findings complete with pictures and easy to understand explanations. They allow you to make all the decisions and are very timely in their responses. I had a major evap leak detected and repaired. When I got home the check engine light came back on. I showed up unannounced and although they were busy, they started working on my van immediately with no additional cost. I very much appreciate the integrity and hard work of everyone I interacted with. You guys rock!

I went to A & R to recharge my A/C and they went above and beyond. They checked for leaks,…read morerecharged and even added some dye to check in a month to confirm no leaks occur later. To top it all off they offer shuttle service to and from home and shop. Allof this at a reasonable price.

Don't go in here unless you have the part number or know exactly what you want. Guys at the counter…read morecopped an attitude when I went to get a part for my trailer. Major problem. Would have rather had them tell me to go up the road if they didn't want to help instead of me wasting my time making him half-way "help" me. Feels like one of those places that if they know you, they treat you much differently than if you walk in not knowing anyone.

They do great work and 100% stand by it! I originally got my windows tinted in 2021. One of them…read morehad a tiny speck of dirt under it. I finally remembered to make an appointment, it's now 2026, and they re-tinted it. No issue and no charge! Amazing warranty and the staff is super friendly!!!!

Amazing as always. It's my second time going to them. They did phenomenal the first time, provided…read moreclear instructions for after care, and important details about their lifetime warranty.

So time has passed and the lovely guy is deciding not to pay up and play games. So think it's time…read moreto make this public... I took my s2000 to Shawn Loteckie at Loteck Customs to get my fender touched up. Well the first time I went to pick up the car, there was runs, particles in paint, fish eyes, overspray bad, and most of all they didn't even know the car had pearl... like wtf, who cannot tell it has pearl?!? Well he kept it to fix it the second time. Got it back again with even more flaws... half painted mirror, particles in paint, fish eyes everywhere, overspray over the whole car, broken front grill, and to top it all off he had backed my car up into something.... Well Shawn offered to fix it again so I dropped it off for the third time for the last chance.. well two weeks past and he hadn't touched it or even gave me an update. We were about to have the bad storm nov 5 2018, and I was worried about the car getting damaged being left outside. I texted him in the morning and he never replied. So I called insurance just to find out how that would work if it gets damaged. They wanted to call loteck customs, and when they did Shawn snapped off and got a terrible attitude. He told me to come pick it up the next day, and he no longer wants my business. Well the next day I picked up the car and sent him a text saying we can go through your insurance or take this to the next step. Well took him a week to finally get back to me, and he stated he will take it back for the 4th time and fix it. There is no way I would let Shawn have my car again as how it kept getting worse each time and how his business was... Well took him to court and won for $7,452 for the damages to my S2000 that he caused. I've been giving Shawn the opportunity to pay up, work with me, or even go through his insurance. Well he decided not to work with me and state things like I'm filing bankruptcy to get out of this and other debts I have (which this won't effect me lol). Well he still has yet to pay and the judgement was in the beginning of December. I suggest to everyone to not take your vehicles to loteck customs unless it's a car you do not care about and is worth as much as a used tampon.... I have text messages of everything between us if no one believes the way he has came off as well. As well as I'm not the only person he's screwed with and has/will be taking legal action.

Less than 1 star. Poor quality work. Does not stick to his word. Promised to be done in 2 weeks…read more Takes 2+ months and does not do everything as planned. Paint has runs, craters/fish eye, peeling, orange peel, etc. Does not honor "lifetime" warranty. Will not return texts or phone calls. Avoid this business.

very professional and friendly. they did an amazing job getting my car back on the road. they went…read moreabove and beyond to take care of us.

Place over charges for services. Danko Brothers recommended this place since they could not fix my…read morevehicle. I trust DB, but I will NEVER take my vehicle to westside again Lady who runs the front desk is sweet as pie, but she tells you very little information about anything. Spent $2k on dent repair and a paint job. They missed a dent on the front of my car and paint is missing on one of the door handles. I told the front desk this and she said "we did what was listed on your paperwork". But she wouldn't fix their mistake. While I'm driving home, I smell something but can't figure out what it is I get home and pick up my cup out of the cup holders and I find a cigarette!!! I don't smoke THERE IS NO REASON TO BE SMOKING IN SOMEONE ELSE'S CAR!!! ESPECIALLY ONE YOU ARE SUPPOSED TO BE WORKING ON!!! I can't call them and complain cause they just closed. So I guess a 1 star review will have to do. Forget this place

My car was stolen and the joyriders really did some damage to it. Dents and scratches all over it…read more These guys were able to get my car looking good as new again. the paint job is pristine and matches really well with the original paint job on the car. Definitely would recommend coming here.

Amazing customer service! Everyone there is super friendly! They are very detailed in their work!…read moreAnd fast! I loved how they kept me updated via text message as well & called me as soon as our car was ready! Highly recommend!