They fixed me up in plenty of time for my son's road trip and did an excellent job with the repair…read more I was told they were the best in town and I was not disappointed.

These guys are great. They have now replaced two windshields for me at the best price and friendly…read moreservice. I'm gonna have them do some upholstery on my truck next week.

Our antique settee had springs protruding from the bottom and the upholstery fabric was picked and…read morehanging loose in several areas, thanks to our cat. Brick City Upholstery reattached the springs and installed the new upholstery fabric and trim we had chosen, completing the job in just two and a half days. They did a very nice job at a reasonable price, and we're very pleased with the result.

The sectional my sister hired this company to reupholster was originally mine. My review is solely…read morebased on what has happened after they dropped it off at my house. First off, the smell!!!! It smells like an ASHTRAY, like someone who chained smoked lounged on it for the entire time it was gone because I am Not a smoker and it definitely did not smell like that when they picked it up. My entire garage reeks of SMOKE!!!!! I tried several times calling to speak to the Owner, Ally and twice I spoke with her employees that said she stepped out and they would have her call me, which she never did! The other times I did try calling I was unable to leave a message because both mailboxes were full and the last number I called a woman did answer, "who is this??", to which I said I was trying to reach the owner... she hung up on me. Since I am unable to reach the Owner to discuss when she was going to pick up the sectional from my house to have it deodorized, because she has blocked my sister from being able to call, then I can only assume she is unwilling to right this wrong. As a Woman, Veteran Owned Small Business, this is extremely, extremely disappointing, especially since both my sister and I are both Veterans as well. I give their customer service 1 star, because at least I was able to speak with 2 employees whom were both very pleasant, quality of work, I give 1 star only because at least they actually reupholstered the sectional, but the workmanship was subpar as they were supposed to add more stuffing to the cushions and you can see some are fuller than others and then it's the smell, as a non smoker, I'm sorry, I cannot get past the smell! I would NOT recommend this business to anyone. Take your business elsewhere and please do not trust Brick City Upholstery with your personal property. My sister will be posting her own separate review on her full experience from start to finish.

Called the shop and the owner says he is elderly and unable to do the work anymore. Sounds like a…read morenice gentleman! Sorry to hear this news!

---The Problem---- I…read morehad bought this lovely Broyhill sectional at a furniture dealer in April. Well late last month, I noticed some of the seams starting to split. Being that it was a floor model, there was nothing Broyhill would do. Stressed out, I took to the internet searching for upholstery repair shops. Thing is I had to have someone make a house call since our sectional is really wide and we live on the third floor with narrow stairwells. Needless, to say no one in Hopkinsville would make a house call. ---Cue Macken's Upholstery---- I called Macken's hoping they would save my sectional. The lovely shop owner took about a hour out of his day to drive to Hopkinsville to service my sectional! Mind you he doesn't do house calls, the last one he did was 6 months ago. Watching him sew was so interesting, the man has been doing it for 50 years. You can't get any more skilled than that. I was so pleased with him coming out, I would have paid anything (ok, not anymore than the price of the sectional) for him to sew up those busted seams. It surprisingly wasn't much and the work was top notch! You can't even tell that it's been repaired. ---What I've learned------ I will never buy anything Broyhill again. I will also call Macken's when I need upholstery work done and recommend him to everyone!

Fast, friendly, professional, and reasonably priced. What more could you ask for?…read more Ben was extremely knowledgeable about everything related to upholstery and his team works fast. It took about 48 hours from quote to project complete. The headliner in my car gave out and desperately needed replacement, Ben showed me some great options and talked me through the process. If you are looking to be some live into an older interior this is the place to go.

I hired Nashville Upholstery (also known as Mobile Leather Repair) to install Katzkin leather in…read moreone of our work trucks. I explicitly told the owner Ben that I wanted the leather to match the armrest color and sent a photo for reference. When I picked up the truck the leather was the wrong gray matching the original cloth instead. My text messages clearly showed the requested color but Ben was rude and dismissive. The installation was sloppy with loose fitting leather and scratches on our brand new truck's cupholder that Ben initially refused to fix. He never showed a leather sample before ordering or installing. When I said I would dispute the charge and leave an honest review Ben threatened to post fake reviews about our business. He followed through and left a fake Google review on our page despite never doing business with us (screenshot available). My attorney also contacted the law firm Ben claimed was representing him. They had no record of him as a client. Update 1: After I contacted Katzkin directly they replaced the entire leather kit at no cost and sent it to a different much better installer in the Nashville area. The new seats are perfect and match exactly as originally requested. Update 2 (November 2025): Nashville Upholstery refused to pay for the damage their employee admitted causing in writing so we filed in Davidson County General Sessions Court. The judge ruled completely in our favor and entered a $1000 judgment plus court costs against the owner Ben. When we went to his shop to collect the court ordered judgment (which is legal) Ben refused payment and became verbally abusive. We are now enforcing the judgment through the Davidson County Sheriff's Office and Ben will be placed into custody over $1000. Court documents, text admissions, the fake review he left on our business, and all related correspondence are available. Katzkin ultimately made everything right but the experience with Nashville Upholstery / Mobile Leather Repair was completely unacceptable. There are many reputable Katzkin authorized installers in middle Tennessee. This shop should be your last choice. Check their numerous negative reviews on Google and Yelp before considering them.

This shop is amazing! The quality of the work done is exceptional...the turn around is the best…read moreI've ever experienced...and the owner is one talented lady who knows exactly what she's doing...a true crafsWOMAN!!! This is the only place I will ever take my upholstery projects...this lady running DJs KNOWS what she's doing... and is a perfectionist to boot!

What a miserable attitude the lady up front has. I called…read moreto get a quote for a side bolster on a 2004 Mach 1 Mustang. I was told , but the same lady, to bring the seat in to get the quote. I felt like she could've told me over the phone. I took the seat out and brought it there. Before she ever saw it she told me that leather was around $4 a square inch. Then she took a quick look and said around $400 due to the cost of leather. I told her that I was debating on getting a factory replica interior from another source and that it was about $1200 for the front seats and $1700 for the whole interior. She went on in an insulting voice an a said sarcastically "It won't look like factory". I said it would be fine and she said "I've been doing this for 30 years and I'm telling you it won't look right". I replied "I've been doing this longer. Overpriced and RUDE!!!

I have a 2006 Mercury Mountaineer (very low milage/secondary vehicle) on which the headliner was…read more"sagging" in several places due to age. Spray adhesive (3M Headliner and Fabric Adhesive/@Amazon) didn't solve the issue because the foam the headliner was attached to continued to crumble. So I did an online search and one of the companies I found was "Bigs Mobile Headliners." I liked the idea that they came to your location and did the work rather than me having to take my vehicle to some other location and leave it. I phoned Bigs and spoke to Jim Lucas and made an appointment for him to come to my house and do the repair/re-cover. Jim came out and none of the (dozens) of fabrics he had on hand were an exact match (one was close, but not exact). Using a fabric sample card, Jim found an exact match and ordered the material. Jim texted me a couple of times to keep me apprised of the progress on the arrival of the material (it was fast). Two days after the original appointment Jim phoned me and gave me a time he could arrive to do the repair. He arrived on time and completed the job in about two hours. The headliner now looks "factory new" (better). The fabric Jim used appears to be of better quality than the original. Jim does need access to A/C power to run his "glue gun" compressor. Interestingly, the price Jim quoted me was the lowest bid I got. It is unusual for "low bid" and "high quality work" to go hand-in-hand. But with Jim, it did. I was completely satisfied with the quality of the work Jim did and would highly recommend him. Oh, and Jim is very personable and cleaned up all of the fabric scraps in my driveway where he worked. When he left, you could even tell he'd been here.

Better than original. Timely and fair pricing. Was happy that my project truck kept it's original…read morelook.

Brenda did an amazing job recovering our workout bench, new color combination really looks good…read more Thank you so much for the quick turnaround.

Highly recommended I had my seat in my F 150 re-filled and…read moreupholstered. Super friendly and a first class job done in a very timely manner .