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Import Auto Works

4.3 (18 reviews)
Open 8:00 am - 5:00 pm
Updated 2 weeks ago

Services - Import Auto Works

Auto diagnosis or inspection

Auto maintenance

Auto repairs

3 More Services

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

Import Auto Works Photos

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Recommended Reviews - Import Auto Works

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2 months ago

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5 months ago

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2 years ago

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Nikki F.

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2 years ago

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6 years ago

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6 years ago

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8 years ago

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6 years ago

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Nikki F.

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8 years ago

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5 years ago

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5 years ago

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7 years ago

I'll definitely be using import auto works for any work needed on my bmw! Quick service, great price and friendly workers!!

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8 years ago

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6 years ago

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8 years ago

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Ask the Community - Import Auto Works

Review Highlights - Import Auto Works

The curly haired kid is a little spacey sometimes, but it's cool because Nikki makes up for it.

Mentioned in 3 reviews

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A&R Complete Auto Care - Fort Campbell Team

A&R Complete Auto Care

(28 reviews)

Was looking for a mechanic to swap out my battery terminals as I was unable to do it myself at…read morehome. Let me just say that the A&R crew were all so incredibly helpful and kind. Being a woman it's always a toss up bringing my car in to a mechanic and bracing to be "talked down too" about what needs to be done. But not here! A&R respected me, understood that I already knew what I needed done and never tried to upsell me in anything. Their diagnostic check comes with photos showing you exactly what they find and they were so friendly going over everything with me on the phone and discussing what I should do in the future for tune ups without trying to push me into anything today. My battery terminals were replaced and my car was seen and repaired in about a 3 hour turn around! Pricing seems fair, repairs are never cheap and diagnostic prices are on par with dealerships. I feel like my money was well spent with a crew that cared! Will be my new go to mechanics in town for sure. Thank you!

The service was terrible. After having work done involving the throttle body of my engine, they…read moredamaged the area inside it. That cost me additional hundreds of dollars. Then after "fixing" that, I was almost completely unable to stop my car because it was trying to accelerate out of my control. They finally realized to disconnect the battery and then reconnect it. That worked. On another occasion I had a 30,000 mile service performed. My receipt did not show that. They were to include a pair of wiper blades with the 30,000 mile service but they did not give me those. The service writer conveniently forgot. This shop is absolutely terrible just like all auto Repair shops in Clarksville. Beware. Try another repair shop.

Honest-1 Auto Care

Honest-1 Auto Care

(78 reviews)

I believe they are the best value in the area. Their inspection they do with every visit is…read morevaluable when you drive an older vehicle like I do as things begin to leak and deteriorate. Their inspection sheet features images to go with their assessment, which provides proof for those who might be skeptical. Its not like the quick oil change places where you go in for an oil change and they come talk to you about everything from your air filter, tire rotation, engine flush, serpentine belt, and anything they have no record of at their location to even include changing the air freshener tree on your mirror "as per manufacturer recommendations..." or "to enhance the performance/engine life of your vehicle..." They take the time to do a fair and accurate assessment to see if other problems exist. You don't always want to hear what they have to say after their inspection (I drive an '05 so they had all kinds of legitimate findings...) but they are forthright and live up to their name. I was familiar with most of the problems they identified and would trust they wouldn't gouge someone not as savvy with mechanical knowledge. Good and courteous folks work here and who seem to enjoy what they do. While I live here, I will continue to utilize them for my vehicle's needs. I highly recommend them and would trust them enough to care for family and friends with as much time and attention to detail.

Very difficult to get in touch with your service advisor. The service manager called me back…read moreyesterday, apparently from his personal cell. When I was unable to get a hold of my service advisor this morning, I called back and Jeff blocked my number.

Free Agent Maintenance Service

Free Agent Maintenance Service

(2 reviews)

PREDATORY PRICING!!…read more Asked for a quote to do a spark plug insert. They called, and initially tried to sell a new or reman head, not recommending the FACTORY Ford fix. I personally did the repair on the cylinder necessary, but followed up with asking for a quote to fix the rest. Was quoted almost double the dealer fix, with stipulations that I provide the parts and sealants necessary. STAY AWAY!!! Half the phone call was telling me not to trust other people in the Clarksville area because they're incompetent. I think homie needs to look in the mirror if he thinks he can charge almost double without providing anything but labor. Got a quote from a different mobile mechanic in Clarksville (with good reviews) to do a preventative insert repair for the remaining 7 cylinders for less than the cost of one single cylinder from Free Agent. I rarely post a review, but felt it necessary to warn anyone considering this company. Would give zero stars if I could. Edit: to address this laughable attempt to save face, going to respond point by point. 1. dealerships absolutely guarantee their work. Part of the reason to consider the dealer instead of some idiot mobile mechanic. 2. Your pricing is predatory bc you spent almost 20 minutes on the phone call telling me not to trust anyone else. Someone scared of losing their only vehicle may fall for this trap, it's unethical and a terrible business tactic. 3. Yes you work in the elements like anyone else who CHOOSES to do so. You can't charge more for having to deal with weather. Let alone not bringing tools, parts, sealants, anything but your hands. I did the job outside in the weather perfectly fine, no one is giving me any accolades for doing so. 4. Mobile mechanics have always charged less, that's the draw to use you instead of dealers. 5. Suggesting / insisting on a new head may give more assurance that the repair is solid, but is not necessary without attempting an insert, as that is THE FACTORY FIX. If you are too incompetent to do the job, just admit that. 6. To call yourself the Ferrari of mobile mechanics with one yelp review (probably from a family member or friend) is the best joke I've heard all year.

Highly recommend. Very knowledgeable and thorough! Usually responds immediately and will come to…read moreyou if needed.

Import Auto Works - autorepair - Updated May 2026

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