He did a very good job very quickly at a price that didn't make me scream ( replaced my A/C…read moreCompressor). The A/C is working just fine now. He also agreed to work on my wife's Fiat and this is a bit unuseual as very few mechanics in town will work on Foreign Cars. Most are way too expensive.

Super quick response time. Fair pricing. Quick effective repair. Even went and grabbed parts for me.read more

Was looking for a mechanic to swap out my battery terminals as I was unable to do it myself at…read morehome. Let me just say that the A&R crew were all so incredibly helpful and kind. Being a woman it's always a toss up bringing my car in to a mechanic and bracing to be "talked down too" about what needs to be done. But not here! A&R respected me, understood that I already knew what I needed done and never tried to upsell me in anything. Their diagnostic check comes with photos showing you exactly what they find and they were so friendly going over everything with me on the phone and discussing what I should do in the future for tune ups without trying to push me into anything today. My battery terminals were replaced and my car was seen and repaired in about a 3 hour turn around! Pricing seems fair, repairs are never cheap and diagnostic prices are on par with dealerships. I feel like my money was well spent with a crew that cared! Will be my new go to mechanics in town for sure. Thank you!

Absolute f***ing rip off of a place. They wanna charge me $1700 to fix an AC hose that's leaking…read more When I kindly declined they still are charging me $620 for a diagnostic. Anyone with half a brain knows it doesn't cost over $600 to diagnose a f***ing car.

The people at Honest-1 Auto Care are top notch. They do quality work at a reasonable price. The…read moreonly caveat is they are very popular so sometimes you have to wait a day or two to get all services completed. That usually includes ordering parts needed. The wait is always worth it for me! I always drive away knowing my vehicle is road worthy and safe again.

A wolf in sheep's clothing…read more As the saying goes, "The devil is in the details." I was traveling through Clarksville, TN, from out of state when I was referred to Honest-1 Auto Care by a fellow church member. I brought my vehicle in because of a leaking power steering hose. They replaced the leaking hose and told me a mandatory power steering flush was required because the system had been opened. I agreed, even though I had already had the power steering system flushed about a month earlier. The total cost was approximately $700. The very next day, I discovered that the power steering reservoir was empty. Honest-1 Auto Care acknowledged that the problem was caused by their work. During the original repair, they had moved another pressurized power steering line--the line supplying the brake Hydro-boost system--too close to the pulley assembly. The pulley subsequently sliced the hose. I brought the vehicle back the following day. They had it repaired within about an hour. However, instead of replacing the damaged hose, they cut out the damaged section, installed fittings, and used hose clamps to splice the line back together. I was told this was a proper repair. It wasn't according to General Motors. The following day, the power steering reservoir was empty again. At that point, I specifically requested that they replace the line they had damaged and repair the problem properly once and for all. The next day, I was told they could not find any leaks and suggested that the empty reservoir was most likely because they had not flushed the system. They then wanted to leave the temporary splice in place, refill the power steering reservoir, and send me on my way. That was not acceptable. I was already traveling out of state and had a long drive of approximately 4,000 miles ahead of me. The power steering system also operates the brake Hydro-boost system on my diesel vehicle. I was not willing to gamble on a temporary repair that had already failed, especially when I was far from home. Because of this situation, I had to cancel reservations and make new arrangements, costing me additional time and disrupting my trip. Ultimately, I paid $144 for a new replacement line. They installed it at no additional labor charge. They also did not perform another power steering flush. Instead, they bled the system to remove the air--despite previously insisting that a flush was mandatory whenever the system was opened. I appreciated the fact that they acknowledged their original mistake and ultimately installed the replacement line. However, the overall experience left me feeling that I had paid for a service that may not have been necessary, and that the repair could and should have been done correctly the first time. What concerns me most is that I was an out-of-state customer, traveling on a schedule, with limited options and thousands of miles between me and home. I can't say what their intentions were, but the way this situation was handled left me feeling that my circumstances were taken advantage of. My advice to anyone using this shop: ask questions, get a clear explanation of what is actually required, and carefully inspect any repair--especially if you're traveling and don't have the luxury of returning home to your regular mechanic. A repair shop earns trust not just by patching up a mistake, but by taking responsibility and making sure the customer leaves with a safe, properly completed repair the first time.

I had an overall good experience with them even though the initial fix didn't solve the problem. I…read moregot a call saying that my car was fixed and ready to be picked up. I had taken it in to have the heater core replaced. I went and picked it up and by the time I got back home, I still had no heat. I called them and they said to bring it back. I did, and left it overnight. It ended up having to have a bypass and that solved the problem. I was not charged any additional fees for anything and my car now has the best heat that its ever had! They even brought my car back to me the next day at lunch time because I couldn't get a ride to go pick it up! I thought that was a stand up thing to do. I was treated well and would not hesitate to take either of my vehicles in to them for repair in the future.

Wish I could give them 0 stars. This place is a joke. I was told I can drop my car off in the…read moremorning and they will look at it, call me back and give me an estimate. After I dropped my car, I never got a call. I came back 1 hour before it closes and my car was at the same spot I left it. I went inside and was told we were slammed today and never got a chance to look at it. So why didn't you tell me that when I first dropped it off in the morning or why didn't you call me and tell me you won't be able to look at it today? Waste of time and energy. Unprofessional and don't recommend this place to anymore. Save your time and money & go elsewhere for better service.

PREDATORY PRICING!!…read more Asked for a quote to do a spark plug insert. They called, and initially tried to sell a new or reman head, not recommending the FACTORY Ford fix. I personally did the repair on the cylinder necessary, but followed up with asking for a quote to fix the rest. Was quoted almost double the dealer fix, with stipulations that I provide the parts and sealants necessary. STAY AWAY!!! Half the phone call was telling me not to trust other people in the Clarksville area because they're incompetent. I think homie needs to look in the mirror if he thinks he can charge almost double without providing anything but labor. Got a quote from a different mobile mechanic in Clarksville (with good reviews) to do a preventative insert repair for the remaining 7 cylinders for less than the cost of one single cylinder from Free Agent. I rarely post a review, but felt it necessary to warn anyone considering this company. Would give zero stars if I could. Edit: to address this laughable attempt to save face, going to respond point by point. 1. dealerships absolutely guarantee their work. Part of the reason to consider the dealer instead of some idiot mobile mechanic. 2. Your pricing is predatory bc you spent almost 20 minutes on the phone call telling me not to trust anyone else. Someone scared of losing their only vehicle may fall for this trap, it's unethical and a terrible business tactic. 3. Yes you work in the elements like anyone else who CHOOSES to do so. You can't charge more for having to deal with weather. Let alone not bringing tools, parts, sealants, anything but your hands. I did the job outside in the weather perfectly fine, no one is giving me any accolades for doing so. 4. Mobile mechanics have always charged less, that's the draw to use you instead of dealers. 5. Suggesting / insisting on a new head may give more assurance that the repair is solid, but is not necessary without attempting an insert, as that is THE FACTORY FIX. If you are too incompetent to do the job, just admit that. 6. To call yourself the Ferrari of mobile mechanics with one yelp review (probably from a family member or friend) is the best joke I've heard all year.

Highly recommend. Very knowledgeable and thorough! Usually responds immediately and will come to…read moreyou if needed.

My husband and I have a used 2011 Honda CRV that has been pulling to the left since we have owned…read moreit. A few days ago we went into Checkered Flag, for what we thought was a routine brake pad change, and found out that our brake caliber was stuck. We had no time to order a part, no other from of transportation, and honestly no money for it anyway, so with some quick thinking Ryan bled the brakes and was able to pop our new ones on. This also took care of our pulling situation. Ryan is a Veteran, a local and an all around awesome and knowledgeable man. Plus, their walls are filled with really cool photos of the beautiful drag car, and the stories behind it made the wait feel short. I would not dare take my car anywhere else out here. So, do yourself a favor and give this place a chance! (Especially if Ryan is there.)

From the owner: auto repair engine transmission rebuild restore tune up radiator electronics tire balance brakes…read morehigh performance racing diagnostic inspections domestic and import vehicles

Wednesday Check Hybrid System light turned on. Driven to Meineke on Thursday. Next day they said…read morethe car was a fire hazard due to what Kia used in the starter battery system for that year {2019} and the condition it was now in. Did their research on how to complete the job. Car fixed in seven days. Will be getting all our business from now on.

I brought my vehicle (2018 Toyota Tundra) in during the recent frozen weather with a brake default…read moresafety feature issue and several other mechanical concerns. Despite the conditions, the team worked through all the issues thoroughly and professionally. Although it took most of the day, the quality of work showed they did not rush and exceed expectations. Having just moved from Colorado to Clarksville, I explained my financial situation, and they were understanding, fair, and worked with me on pricing. As a military member, I truly appreciated their support and professionalism. I left the same day with my vehicle running safely and reliably. Highly recommend this location for honest, quality service. - Thank you, from Phil Gonzalez.

Great pricing, reliable, and dependable. I will 100% be returning for any mechanic needs. They got…read moreme in fast and explained everything wrong and what they were going to do to fix it. Would recommend to anyone!

You have found the most reliable shop on the Northside of Clarksville. You will be told what is…read morewrong with your vehicle, and if there's more messed up than what you expected, you will be notified before the mechanic proceeds. How honest is that?